OneMall is a great service for buying overseas. I’ve placed several orders and used several proxies like Buyee, FromJapan, JapanRabbit, and more but I like OneMall the best. The app is easy to use as... See more
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See what reviewers are saying
Website and app have been overall a great experience and I plan to buy multiple items soon! Has not lagged, crashed, or given me much if any errors so far.
Site works well enough. I've gotten 90% of the products I ordered, shipping quite fast although expensive, but it's not foolproof. If a seller doesn't send the item, sends the wrong item or just doesn... See more
Despite the international being expensive its still better than the us mercari jp. The shipping cost over all and pricing was amazing especially for the specific character merch im trying to get. Ever... See more
Company details
Written by the company
OneMall revolutionizes your access to Japanese products,offering a comprehensive Japanese proxy shopping service and proxy shooting service that brings the best of Japan's online marketplaces to your doorstep.We break down language barriers and simplify international shipping,making it effortless to explore and purchase from thousands of Japanese stores.
Contact info
1-28 Shiba 4-chome, Minato-ku, Tokyo, 108-0014, Tokyo, Japan
- contact@onemall.jp
- onemall.jp
Hasn’t replied to negative reviews
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Super easy process
Super easy process, order arrived surprisingly fast for overseas shipping.
Amazing customer support
The company has great coupon campaigns and they ship very quickly. The customer support, especially Olivia on the discord, is a true asset to this company and hope she gets recognized for that amazing customer service. Have ordered and shipped packages twice so far with two more coming up.
Be carful with this site
Be carful with this site - they have a hidden commision. When you add goods in the basket - you will see prices in USD not in JPY (they told "We currently only support payments in USD") . But these prices will be aprox 12% higher than price, calculated by real rate (you can compare with the "converted" prices on the other proxy-services). For example today, item, which costs 8000Yen, by "normal" exchange rate will cost aprox. 50.3USD, but by OneMall's rate will costs you 56.8USD! And above it you will pay all other comisions. Looks like it is most expensive and unfair proxy-service. I asked him about it (just though I don't understand something), but they prefer don't answer))) Please also notice that most of positive rewiev here - is accounts with only one rewiev... clear situation I think
OneMall just makes it easy
OneMall just makes it easy. Easy step by step instructions and processes. Easy translation, easy searches, and easy payments. Not much more you can ask for from an up and coming proxy service.
OneMall is probably my favorite…
OneMall is probably my favorite Japanese proxy site to shop, they have amazing products, and amazing prices, they have different options for shipping and their service is top notch, I highly recommend them.
OneMall’s WhatsApp really Helps with Communication
The staff provide a WhatsApp service that really helps to answer any questions. I would also recommend that you use the WhatsApp service to get OneMall staff to message the seller first on your behalf before ordering. Some sellers on Yahoo Fleamarket and Mercari cancel orders after you have paid for without a reason, so it is best to get confirmation via OneMall prior to ordering as they can message the seller to get confirmation that the seller won’t cancel your order.
Love this service
Love this service! APP is very easy to use. Can search multiple websites in one go. Often has vouchers. You can contact customer support via email if you have issues.
Best Japan to US proxy service
I have spent thousands of dollars on products from Japan using OneMall, Buyee, and other proxy services. OneMall is the absolute best. They have a customer service number that you can text for any issues AND they respond and do their best to remedy your issues. They almost always have coupons. I can't say enough about the service - if you're buying from Japan I strongly urge you to try OneMall.
very good
very good, low prices for shipping compared to other proxies and there is many shops to choose from!! And its legit too!!
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