Everything was great. I had no trouble returning equipment, but it took quite ao long time for the credit to show up. It affected my credit record. One credit card lowered the amount I could charge be... See more
Company replied
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Review summary
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Update: I got an email stating that a check for the rest of the money was comming. I did receive my money so they did make the situation right and I am grateful to them for that. Closed my account... See more
Company replied
It's a fast app. I go to walmart alot and paying via QR code is convenient, plus the discount via points that can be converted to cash is nice. However, I struggle with statements that do not have a C... See more
Company replied
Perfect app for all purposes. Easy and free transfers to other one pay members, secure connections to many other merchants and banking institutions. I dislike cards, banks, and the system as a... See more
Company replied
Company details
- #233 of 247 best companies in Non-Bank Financial Service
Written by the company
OnePay is a leading consumer finance app on a mission to help customers achieve financial progress. The company is backed by Walmart and Ribbit Capital and partners with licensed banks to offer digital banking services that empower consumers to save, spend, borrow, and grow their money — all in one place. OnePay is a financial technology company, not a bank. Loans through OneProgress Services LLC (NMLS ID 2460509) and banking services through OnePay are provided by Coastal Community Bank or Lead Bank, Members FDIC. OnePay Debit Card is issued by banking partners Coastal Community Bank or Lead Bank, Members FDIC, pursuant to a license by Mastercard® International Incorporated. To learn more about OnePay, please visit https://www.onepay.com.
Contact info
53 Beach Street, 2nd Floor, 10013, New York, United States
- 646-374-8415
- onepay.com
3.5
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
OnePay is good for Walmart but…
OnePay is good for Walmart but everything else you have to have the card to use at all other stores and if your credit isn’t good enough or if it goes down for dumb reasons they don’t let you get one, but you make all your payments really good with OnePay and Klarna they still don’t give you a OnePay card
May 1, 2026
Reply from OnePay
Thank you for sharing your thoughts here. We'd like to know more about your experience with Onepay. Please reach out to our team at socialsupport@onepay.com and include the user name attached to your review.
It is great to be able to order and…
It is great to be able to order and make payments but they should think about helping us to feed our animals also
May 6, 2026
Unprompted review
Reply from OnePay
Thank you for the feedback here! We really appreciate it and will share it with our team. In the meantime, please reach out to us if you have any questions at socialsupport@onepay.com.
Excellent site I was always interested…
Excellent site I was always interested in Stocks. I love that I can make investments and be more involved.
May 5, 2026
Reply from OnePay
Thanks for your review! We appreciate the kind words!💙
everything has been working out…
everything has been working out seamlessly, love this app
May 5, 2026
Reply from OnePay
Thanks for your review! We appreciate the kind words!💙
Fast and easy way to pay!
May 5, 2026
Reply from OnePay
Thanks so much for your review and for being a part of OnePay! 💙
Very thankful.
I am very thankful, and grateful for this platform. I strive to do better each time and I appreciate the opportunity to be able to serve my community. I look at it as a win-win situation for all.
May 5, 2026
Reply from OnePay
Thanks for your review! We appreciate the kind words!💙
Reply from OnePay
Thanks so much for your review and for being a part of OnePay! 💙
Reply from OnePay
Thanks so much for your review and for being a part of OnePay! 💙
What does Trustpilot have with OnePay?
May 5, 2026
Reply from OnePay
Thank you for sharing your thoughts! Please reach out to our team at socialsupport@onepay.com and include the user name attached to your review.
Paying my bill on time and didn’t have…
Paying my bill on time and didn’t have any problems
May 5, 2026
Reply from OnePay
Thanks so much for your review and for being a part of OnePay!💙️
Reply from OnePay
Thank you for your review! We're glad to hear you're enjoying OnePay!💙️
Reply from OnePay
Thank you for your review! We're glad to hear you're enjoying OnePay!💙️
It’s always a good thing when one goes…
It’s always a good thing when one goes shopping, but when you don’t quite got all the money at the moment it’s great to be able to pay in installments.
May 5, 2026
Reply from OnePay
Thank you for your review! We're glad to hear you're enjoying OnePay!💙️
Reply from OnePay
Thank you for your review! We're glad to hear you're enjoying OnePay!💙️
Everything about one pay is great
Everything about one pay is great. I like that it doesn't cost anything to add money or fees. You can earn cash back on gas food among other things. Just all around great card to have.
May 5, 2026
Reply from OnePay
Thank you for your review! We're glad to hear you're enjoying OnePay!💙️
So fast
OnePay with direct deposit a few days before paycheck and withdrawal at any Walmart it’s a life saver thank you 😊
May 5, 2026
Reply from OnePay
Thanks so much for your review and for being a part of OnePay!💙️
Reply from OnePay
Thanks so much for your review and for being a part of OnePay!💙️
Went and got a cash advance and paid it…
Went and got a cash advance and paid it off and as soon as I paid it off I was gonna get another one and the cash advance icon was gone. And yes I was a cash+ member. So yes I'm just gonna stop doing business with onepay
April 29, 2026
Unprompted review
Reply from OnePay
Sincerest apologies. Can you please reach out to us at socialsupport@onepay.com? We'd like to look into this for you.
It's a fast app
It's a fast app. I go to walmart alot and paying via QR code is convenient, plus the discount via points that can be converted to cash is nice. However, I struggle with statements that do not have a CSV download option.
May 5, 2026
Reply from OnePay
Thank you for the feedback here! We really appreciate it and will share with our team. In the meantime, please reach out to our Support team if you have any questions at socialsupport@onepay.com
Reply from OnePay
Thank you for your review! We're glad to hear you're enjoying OnePay!💙️
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