Useless company re communications and system of ordering. Ordered two hoses, paid on line order confirmed. Paid for next day delivery email received same day to confirm parcel was shipped. Never turne... See more
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Received the wrong items. My first email about the error received no response at all. My next email was responded to very quickly and the correct goods arrived 2 days later. Good quality.
Product arrived as discirbed and on time. No communication though to say it had been despatched and on its way.
No issues with purchase process. Product OK, but not great ('buy cheap, buy twice' springs to mind) Some eyelets are in the wrong place and some broke off on first use.
Company details
Written by the company
High quality hardware items, bits, screws, fasteners, fixings & tools
Contact info
Unit 10-11 Fallings Park Industrial Estate, Park Ln,, WV10 9QA, Wolverhampton, United Kingdom
- 01902 303934
- sales@onestopdiy.com
- onestopdiy.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Beware, and use PayPal for protection
I received a product that was different to the description on the website. Emailing the company didn't get any response so I had to get a refund via a PayPal dispute.
Worst quality ever received
Ordered picture rail hangers. It is honestly the worst quality I have ever received from any online shop. Wish I could upload pictures. Out of 12 picture hangers 11 are full of rust, welding/soldering marks or whatever it is.
Contacted them for refund no reply.
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