OneTwo3D Reviews 

460
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the fast delivery service and note that goods arrive securely packaged and in perfect condition. People frequently mention that the products are top notch, offering a wonderful selection of specialty items and community components at fair prices. Reviewers also appreciate the helpful communication and quick response times whenever they have questions. However, some people mentioned that deliveries experienced occasional transit delays due to local customs inspections abroad. A few other people also felt that shipping took longer when orders required alternative sourcing or international transit.

What people talk about most

Delivery service

Reviewers express high satisfaction regarding the delivery service, consistently highlighting speedy... See more

Product

Customers consistently note positive experiences with product availability and selection, praising the good... See more

Service

Consumers find service to be exceptionally positive and reliable. Reviewers note they were able to get useful... See more

Price

People report positive experiences with price, consistently praising the fair and competitive costs.... See more

Quality

Clients share positive opinions on quality, consistently highlighting top notch products and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Would highly recommend this store. I placed an order around 3-4pm and arrived the following day at around 11am. I also had a few questions about a product, Jan very quickly responded within a few h... See more

Rated 5 out of 5 stars

For standard stock the process from order to receipt is very smooth. No issues with the process and the goods were correctly picked, packaged and delivered with no damage. The stocked range is increa... See more

Rated 5 out of 5 stars

Third order, I am never disappointed by onetwo3d! They have products that are quite rare in Europe (Vitalii3D, Steathmax V2, etc.), which is interesting!

Rated 5 out of 5 stars

I'm happy the one store that still carried the voron x phaetus collab hotend wasn't selling it for some outrageous scalper price, AND that they were willing to ship it to Hawaii of all places. it was... See more


Company details

  1. Electronics Store
  2. Electronic Parts Supplier

Written by the company

Quality 3D printer parts and consumables for affordable prices. Building a Voron printer? We are selling parts and kits to help with your project. We are based in the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

460 reviews

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4.9

All reviews

(460)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Experience as Always

As always, a fiver star service from OneTwo3D. Quick dispatch and fast delivery (even despite Royal Mail's spotty delivery service where I live). Not my first order from them and definitely not my last.

August 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent selection

Excellent selection, availability and service.

Thomas is always very responsive to my questions, i’d buy exclusively if the brexit didn’t mess things up. I’m (unfortunately) french.

Best regards

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

10/10

Products are good quality and price. Customer service was great and helped me fix an error on my side, and a later error on their side. They are very lovely people who are offering a great service to the UK maker community

July 25, 2024
OneTwo3D logo

Reply from OneTwo3D

Hi, you did receive the replacement linear rail which has been shipped out after we received your return (we didn't ship the wrong size but you asked for it to be exchanged to a different size). Your last email has been received 5 days ago and has not been ignored. The store was closed for a week due to vacation. We will get back to you as soon as possible.

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Rated 5 out of 5 stars

Excellent

Esoteric product that arrived quickly, as described

July 22, 2024
Unprompted review
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Reply from OneTwo3D

Thank you, Elliott! We're glad to hear you are satisfied with the product and delivery. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Verra good website

Verra good website

June 28, 2024
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Reply from OneTwo3D

Thank you, Florian! We're glad to hear you had a great experience with our website.

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Rated 5 out of 5 stars

Top notch vendor.

Top notch vendor.

Small order mishap recently but incredibly quickly resolved.

July 12, 2024
Unprompted review
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Reply from OneTwo3D

Thank you, Tom! We're glad to hear you were satisfied with how we resolved your order mishap. We appreciate your support!

Rated 5 out of 5 stars

Great service

Great service. Ordered Thursday afternoon and delivered Saturday. 10/10

July 4, 2024
Unprompted review
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Reply from OneTwo3D

Thank you, Mark! We're thrilled to hear that you enjoyed our service and swift delivery.

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Rated 5 out of 5 stars

They are very good at their job.they…

They are very good at their job.they send me exactly what I order and very fast.the night time I did the order the next day the send it.
Unfortunately couriers and customs delayed the package.

June 25, 2024
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Reply from OneTwo3D

Thank you for your kind words, Kon! We're glad you were happy with our service and prompt shipping. We're sorry to hear about the courier and customs delays.

Rated 5 out of 5 stars

Always easy to deal with and very quick…

Always easy to deal with and very quick to respond to any email queries.
I look forward to purchasing more items from you in the future

June 24, 2024
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Reply from OneTwo3D

Thank you, Gavin! We're thrilled to hear about your positive experience and look forward to serving you again soon.

Rated 5 out of 5 stars

Super quick delivery with no additional…

Super quick and best option to get Nevermore official carbon pellets in the UK!

June 6, 2024
OneTwo3D logo

Reply from OneTwo3D

Thank you, Jordan! We're thrilled to hear you enjoyed our quick delivery and are satisfied with the Nevermore official carbon pellets.

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