The whole experience was very welcoming, reassuring and well executed! They have a small team but each individual has so much to offer from sourcing the products (we had limited stock for our flooring... See more
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One Wood Floors were absolutely brilliant! From our first visit round the showroom with Paul, to Terry’s planning and communication updates. Then the incredible Boyko who installed our floor. We could... See more
Excellent service. Paul deserves ten stars. Pricing competitive; booked in quickly; Paul was extremely helpful and took clear pride in his work. He worked quickly and tidily, and was willing to pro... See more
One Wood Floors recently supplied & fitted our LVT floor which we absolutely love! Everyone comments on it when they come to our house! Great communication from start to finish, can’t recommend this c... See more
Company details
- Wood and Laminate Flooring Supplier
- also in
- Floor Refinishing Service
- Floor Sanding and Polishing Service
- Flooring Contractor
- Flooring Store
- Wood Supplier
Written by the company
Great value wood flooring supplied & fitted by One Wood Floors. View all the ranges at our showrooms in South London & Surrey
Contact info
West Barnes Lane 350, KT3 6NB, New Malden, United Kingdom
- 02089425554
- info@onewoodfloors.co.uk
- onewoodfloors.co.uk
4.9
Excellent
172 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The men did a great job and were neat…
The men did a great job and were neat and tidy. I am very happy with my new floors.
Martha Barnes
June 12, 2020
Unprompted review
Reply from One Wood Floors
Hi Martha,
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us a 5-star review it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
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Great Job in a difficult time
We want to recommend this Company for Doing a Great Job in the difficult lockdown time.
The floor fitter Jason is very thorough and very quick. The result is excellent.
We initally wanted to restore the downstairs floor and have new flooring Upstairs. But on a closer look the we were advised that sanding would not accomplish the best result. One Wood Floors was quick in ordering the addional Wood and Jason worked his Magic downstairs to make up for all the lost time. If you need restoration of a floor, we suggest you ask for the floor sanding specialist (not only the sales person) to look at the floor right in the beginning, as he has the most experience to advise if sanding is still an option.
June 11, 2020
Unprompted review
Reply from One Wood Floors
Hi Jacqueline,
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us a 5-star review it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Good service start to finish
Good service start to finish, and very pleased with the fitting service, done with care by a real tradesman. No nasty surprises with invoicing all very up - front and honest.
And new floor looks great.
Jonathan.
March 27, 2020
Unprompted review
Reply from One Wood Floors
Hi Jonathan,
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us a 5-star review it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Bedroom Flooring Islington
We have been delighted with our wooden flooring - the guys who did the work wanted to do a professional job for us and were clearly proud of their craftsmanship- I have no hesitation in recommending them !
February 29, 2020
Unprompted review
Reply from One Wood Floors
Hi Cathy,
It's very pleasing to hear you are happy with your flooring and it's also very nice to know our customers feel confident in recommending us.
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us a 5-star review.
Regards,
Paul Mcilroy
Motspur Park Manager.
Fabulous service
Fabulous service, fabulous staff, fabulous flooring and more than happy with the cost. We would not hesitate to use them again. So happy with everything from beginning to end.
February 28, 2020
Unprompted review
Reply from One Wood Floors
Hi Vikki,
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us a 5-star review it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
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great job
Fitters were quick and careful. Very pleased with outcome
February 26, 2020
Unprompted review
Reply from One Wood Floors
Hi Kevin,
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us a 5-star review it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Reply from One Wood Floors
Hi Eric,
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us a 5-star review it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Samples sent promptly
Samples sent promptly and impressed with what I gave seem.
February 25, 2020
Unprompted review
Reply from One Wood Floors
Hi Jane,
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us a 5-star review it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Reply from One Wood Floors
Hi ,
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us a 5-star review it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
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Highly Recommend!
From our initial visit to the showroom to the installation, One Wood Floors were extremely professional and a pleasure to work with! Would definitely use again and can highly recommend
Very happy!!!!
February 25, 2020
Unprompted review
Reply from One Wood Floors
Hi Adam,
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us a 5 star review it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Good customer service and advise
Good customer service and advise. Clean installation.
February 25, 2020
Unprompted review
Reply from One Wood Floors
Hi ,
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us a 5-star review it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Reply from One Wood Floors
Hi Mary,
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us a 5-star review it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Very quick response to our request for…
Very quick response to our request for a quote. Haven't had the floor laid yet.
February 25, 2020
Unprompted review
Reply from One Wood Floors
Hi ,
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us a 5-star review it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
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Highly recommended
I found the whole process of both choosing flooring and having it fitted stress free. Everyone I met was really helpful, gave good advice and the standard of workmanship was excellent. I would highly recommend this company.
February 25, 2020
Unprompted review
Reply from One Wood Floors
Hi Fiona,
Thank you for your very kind words and its always pleasing to know our customers feel confident in recommending us to friends and family.
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Excellent service
Excellent service, impossible to fault. Outstanding and highly recommended in every way.
February 25, 2020
Unprompted review
Reply from One Wood Floors
Hi John,
Thank you for your very kind words.
Its always pleasing to know our customers feel confident in recommending us.
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Engineered Wooden Floor Installation
Excellent service from coming round to measure up and quote to completing the installation of our new flooring. We had a slight issue with the floor in one room but this was quickly resolved as soon as we raised it with them. Would recommend.
February 25, 2020
Unprompted review
Reply from One Wood Floors
Hi Richard,
Thank you for your very kind and honest review.
The point you make regarding the slight issue in one of the rooms is great for us, as this helps customers reading our reviews to have peace of mind knowing that at One Wood Floors we always aim to do our very best at rectifying any issues that may arise on-site as quickly as possible to ensure our clients are happy with the end results.
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us a 5-star review it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Fantastic range of wooden floors
Fantastic range of wooden floors, One Wood Floors are a pleasure to deal with. They went out of their way to advise on the best solution for my needs, arranged for showroom samples to be delivered to my home and provided all-round excellent service. I will be using them again for my next purchase.
February 25, 2020
Unprompted review
Reply from One Wood Floors
Hi Caroline,
On behalf of us all at One Wood Floors we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
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Great selection - diff woods and price point
I looked at many wood shops and found One Wood Floors to have the best selection in terms of range of options - different woods, colour and range of price points. Very pleasant team to deal with. Am extremely happy with my new floor and would definitely recommend.
February 25, 2020
Unprompted review
Reply from One Wood Floors
Hi,
Thank you for your very kind words and its always pleasing to know our customers feel confident in recommending us to the friends and family.
On behalf of us all at One Wood Floors we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
Reply from One Wood Floors
Hi,
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
A job well done!
Excellent customer service. High standard of work. Quick and professionally done. Highly recommend.
February 25, 2020
Unprompted review
Reply from One Wood Floors
Hi Caroline,
Thank you for your very kind words and its always pleasing to know our customers feel confident in recommending our company to others.
On behalf of us all at One Wood Floors, we would like to thank you for taking the time to leave us such positive feedback it is very much appreciated.
Regards,
Paul Mcilroy
Motspur Park Manager.
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