Online Carpets Reviews 

Always good choice and brilliant prices
Delivery is excellent

Easy to request the samples and received very quickly.
Telephoned to ask a couple of questions. The call was answered very quickly and dealt with in a professional manner. Placed order on line and delivered within the time scale quoted. Product was very good and priced competitively

Very fast delivery driver was very helpful
Lovely flooring

Fabulous, reasonable price, fast delivery, good quality, delivery men were pleasant. Can’t fault the whole purchase.

Excellent quality items

A really good quality, good looking and hardwearing vinyl. Bought at an excellent price and received within a few days of ordering.

Really helpful on the phone and prompt dispatch even though only a small order. Would certainly recommend

I’m glad about my choice and the carpet is lovely

Ordered online all items delivered as requested and only took 3 days . All good until layed carpet to see a line(s) down the carpet. Obviously wudnt have been just our carpet as they get many cuttings off a roll. No way of knowing this was on the carpet until its been taken out of packaging and layed. Thus online carpets states check all ok with carpet before fitting. This fault is not visible until being layed at which point its too late. As said cant see it just been our cut of carpet so if they were aware shud have not sent any further orders from the faulty roll. Everything else was good abt the order shame the actual carpet wasnt to the standard it should have been.

Easy ordering, fast delivery !!! Carpet was exactly what we wanted… had seen it in a local shop but they had a supplier problem and couldn’t guarantee a delivery date!!! It was cheaper online and arrived when specified. Will be using carpets online again!!

The journey from start to finish was seamless. And I love my new carpet.

Great selection and prices, samples sent were good. Delivery was about a week

I purchased flooring from Online Carpets twice in the same month, and unfortunately both times they cancelled my order on the same day the delivery was scheduled.
On both occasions, they took payment and assured me that the flooring was in stock and would be delivered. The first time, they cancelled on the day of delivery, saying the flooring was out of stock and offered an alternative product.
Before placing the second order, I asked them to physically check the stock, as I explained we had already had the same issue before. They happily checked and confirmed there was plenty in stock. They apologised, took my order again, and then — surprise, surprise — cancelled it again on the scheduled delivery day.
They were very apologetic, but kept repeating the same story over and over again, blaming the system instead of actually resolving the issue.
Twice in the same month they took payment, twice they assured me the flooring was in stock, and twice they wasted my time. In total, this has cost me around a month in delays.
It feels like they take the order, take the money, cancel the delivery, and then try to offer alternative flooring that is actually available.
Very disappointing experience and poor communication. I would not recommend relying on them if you need materials delivered on time.

Wrong size sent.,
Size given to you and when arrived and cut was under the size given to you.,
Money wasted absolutely disappointed and disgusted,,

Great service, price and quality of delivered goods

Excellent value for quality carpet the underlay is excellent too fast friendly delivery very happy would highly recommend have more to do so will be ordering from them again definitely 👍

Easy to order and really good communication from the company.

I can't fault this company at all.
We ordered some free samples in order to choose our carpet. Once chosen, the carpet arrived on time and the communication was great.
The quality of the carpet and underlay is great and given the price, makes it a fantastic purchase.
I will definitely be using Online Carpets again.

Easy to order and good communication regarding delivery. Everything went smoothly.