Online Divorce Reviews 951

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 259 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding it easy to understand and navigate. Many people appreciate the convenience and simplicity of the process, especially when dealing with important life events. Reviewers often highlight the streamlined nature of the service, making it less stressful and efficient. However, some customers were dissatisfied with the pricing and payment structure, mentioning unexpected additional fees and monthly charges that were not clearly communicated upfront. Some people also felt that the service and website were not always straightforward, leading to confusion or a lack of clarity regarding the process and what was included in the initial payment.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting its ease of use and... See more

Service

Customers had ambiguous experiences with service. While some reviewers praised the great service and staff,... See more

Website

People report ambiguous experiences with the website. While some customers found the site easy to navigate,... See more

Price

Clients share negative opinions on price, frequently citing unexpected and misleading charges. Many reviewers... See more

Payment

Users describe negative interactions with payment. Many reviewers report unexpected charges, such as being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was concerned at first when filing my divorce with this company but after reading the reviews I decided to file. I am very happy I did. First Customer Service is outstanding. I called several times... See more

Company replied

Rated 4 out of 5 stars

Amount of $$ it cost though online vs attorney. Best for uncontested divorce.

Company replied

Rated 3 out of 5 stars

IT's going okay, but it was unclear that there would be an additional monthly charge- when there claims that there are no hidden charges

Company replied


Company details

  1. Legal Services

Written by the company

Online Divorce will help you to terminate your marriage quickly and easily, you will not need to spend time and money on an attorney. Using our service, you can readily fill divorce forms online simply by answering the questions about your marriage. Online Divorce gives 100% guarantee that your divorce forms will be approved by the court.


Contact info

3.9

Great

TrustScore 4 out of 5

951 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

To upgrade to platinum it should take…

To upgrade to platinum it should take off the $199 that I already paid so now I'm not upgrading Why did they put this review in my ex's name when I'm the one who bought and started the process? This is a waste of money.

February 26, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for the positive feedback!

Rated 1 out of 5 stars

Kept me in a perpetual validation loop, never filed…

Kept me in a perpetual validation loop where the case never progressed passed 30% done and documents were never shipped. Payed extra to have them sent out and filed. It's been almost a year and I still haven't filed I keep getting emails to add an address or check my answers. Downloaded the docs they helped me fill out and will complete the process myself. AS of now, my papers have not been filed. I don't even care about my spouse being served, I would just like them to follow through and file as advertised. At this point, it looks like I payed to have them assist me with filling out documents that I will have to file and then serve myself. Will update if this changes and they follow through.

February 25, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Our team has reached out to you via both phone and email to better understand the situation and help you move forward. We’re committed to helping address your concerns and ensuring you’re able to move forward with the service you purchased.

Please feel free to respond to our outreach at your convenience—we’re here to help.

Rated 5 out of 5 stars

FAST

FAST, SECURE, NO HASSLE

February 17, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

We really appreciate you taking the time to leave us your review. It means a lot to us.

Rated 3 out of 5 stars

Divorce 2026

I am happy with this service.

February 16, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

We’re so grateful that you took the time to leave us your review. Thank you

Rated 5 out of 5 stars

Fast and eazy

February 15, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for being our customer and leaving us a wonderful 5-star review.

Rated 3 out of 5 stars

I haven't been divorced yet so I really…

I haven't been divorced yet so I really dont know

February 13, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

We really appreciate you sharing your review of our service. If you need any assistance, please reach out to us directly through your account - we're ready to help!

Rated 3 out of 5 stars

Misleading advertising abd outrageous fees

I reached the part where it said this service would help with filling & getting a signature from the spouse due a fee. The fee is another $399. Way too much after I just paid $200 for just paperwork. Im a bit angry now. Another half effort site waiting to rip you off. Misleading advertising & ridiculous fees just to free myself from someone I haven't lived with in years.

January 11, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

The start up fee covers the preparation of your divorce documents and support to help with your questions.
We strive to be upfront about what is included at that price point. There are other options available to add on and they are completely optional and are offered so our customers can choose the level of support that best fits their needs.

Rated 3 out of 5 stars

Be upfront with all costs in section one

you need to be upfront, when it comes to the cost of services. Advising that 199.00 is the payment for services, and that online support after you pay the fee can be added for 399.00... Sadly, this is not upfront.

February 9, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for your feedback. We truly value transparency and want to address your concerns directly.

The Paperwork only fee covers the preparation of your divorce documents, any additional filing assistance or items beyond what is included in that specific package are purely optional and are offered but not required. We strive to be upfront about what is included in each package.

Rated 5 out of 5 stars

Great Company

Great company and fast service

February 6, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you! Your positive feedback is much appreciated.

Rated 5 out of 5 stars

The people at online divorce were…STELLAR

The people at online divorce were absolutely wonderful. They made a stressful and scary time so much better. They have great communication and compassion. They were very timely as well. I am very grateful for these humans.

February 6, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you so much for your incredibly kind words. We’re truly honored that you trusted us during such an important and emotional time in your life. Divorce can feel overwhelming, and knowing that our communication, compassion, and timeliness helped ease that stress means more to us than you know.

Rated 5 out of 5 stars

Great so far

February 4, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for taking the time to leave your review! We're here to help!

Rated 3 out of 5 stars

You can do it!!!

I'm still trying to figure this out so I will need to come back and give my dill honest experience. I don't have an experience to share at this moment. Just starting on this set up

February 3, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

We’re grateful that you took the time to leave us a review, if you need any assistance, we're ready to help!

Rated 3 out of 5 stars

IT's going okay

IT's going okay, but it was unclear that there would be an additional monthly charge- when there claims that there are no hidden charges

February 3, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Hi Caroline, we want to ensure all charges are clear and correct. Please contact us if you have any unanswered questions regarding your billing. We strive to provide services in a clear and transparent manner.

Rated 5 out of 5 stars

Easy

Quick anf easy

February 1, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you! Your positive feedback is much appreciated.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look