Online Divorce Reviews 954

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 263 reviews, reviewers had a great experience with this company. Customers praise the user experience, finding the process straightforward and easy to understand, especially the questionnaires. Many appreciate the convenience of handling legal matters online, avoiding hefty legal fees and court appearances. The service is often described as efficient and helpful, with many consumers highlighting the ease of paperwork and the streamlined process. However, some customers were dissatisfied with the pricing structure and payment process, noting unexpected additional fees and monthly charges that were not clearly communicated upfront. A few people also felt that the service and website were not always seamless, mentioning issues with receiving paperwork or emails after payment, and some felt that the company did not provide adequate service for the fees charged.

What people talk about most

User experience

People report positive experiences with the user experience, finding it easy to navigate and efficient. Many... See more

Service

Clients share ambiguous opinions on service. Many reviewers express dissatisfaction, citing issues like... See more

Website

Customers consistently note ambiguous experiences with the website. While some reviewers praise its ease of... See more

Price

Users describe negative interactions with pricing, consistently reporting unexpected charges and a lack of... See more

Payment

Reviewers highlight negative aspects of payment. Many customers report unexpected charges, such as being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was concerned at first when filing my divorce with this company but after reading the reviews I decided to file. I am very happy I did. First Customer Service is outstanding. I called several times... See more

Company replied

Rated 4 out of 5 stars

Amount of $$ it cost though online vs attorney. Best for uncontested divorce.

Company replied

Rated 3 out of 5 stars

I'm still trying to figure this out so I will need to come back and give my dill honest experience. I don't have an experience to share at this moment. Just starting on this set up

Company replied


Company details

  1. Legal Services

Written by the company

Online Divorce will help you to terminate your marriage quickly and easily, you will not need to spend time and money on an attorney. Using our service, you can readily fill divorce forms online simply by answering the questions about your marriage. Online Divorce gives 100% guarantee that your divorce forms will be approved by the court.


Contact info

3.9

Great

TrustScore 4 out of 5

954 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 3 out of 5 stars

IT's going okay

IT's going okay, but it was unclear that there would be an additional monthly charge- when there claims that there are no hidden charges

February 3, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Hi Caroline, we want to ensure all charges are clear and correct. Please contact us if you have any unanswered questions regarding your billing. We strive to provide services in a clear and transparent manner.

Rated 5 out of 5 stars

Easy

Quick anf easy

February 1, 2026
Unprompted review
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Reply from Online Divorce

Thank you! Your positive feedback is much appreciated.

Rated 1 out of 5 stars

I want to cancel it

Took too long
Already filed for I r divorce

January 17, 2026
Unprompted review
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Reply from Online Divorce

We strive to assist every customer, but we couldn’t verify your account in our system. If you used our service and encountered an issue, we’d like the chance to make it right. Please reach out to us so we can investigate and help resolve your concerns

Rated 2 out of 5 stars

Definitely not winning any races.

I feel like there is one person working at this company. The same chat response every time. Working as fast as we can. Etc etc. Forms are literally completed and waiting for mailing for days and no one can put them in the mail. Maybe just hire a temp to mail stuff?? It would lower the amount of chats you have to answer. I would not recommend. Just go the traditional route or do it yourself, you are basically doing that anyway! Forms are online!

January 26, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

We strive to assist every customer, but we couldn’t verify your account in our system. If you used our service and encountered an issue, we’d like the chance to make it right. Please reach out to us so we can investigate and help resolve your concerns

Rated 1 out of 5 stars

Feels like I just got scammed

Feels like I just got scammed. What did I even pay for?
Every page is a pop up asking for more money.
100% do not recommend this "service"

January 25, 2026
Unprompted review
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Reply from Online Divorce

We strive to assist every customer, but we couldn’t verify your account in our system. If you used our service and encountered an issue, we’d like the chance to make it right. Please reach out to us so we can investigate and help resolve your concerns

Rated 4 out of 5 stars

Get it done

It was amazing thank u so much

November 22, 2025
Unprompted review
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Reply from Online Divorce

Thank you for the positive feedback!

Rated 5 out of 5 stars

My Divorce from Sherry

It was simple as possible for an uncontested divorce. No issues.

January 18, 2026
Unprompted review
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Reply from Online Divorce

Thanks for sharing your review with our community. It means a lot to us.

Rated 5 out of 5 stars

fast

fast, and easy

January 16, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you! Your positive feedback is much appreciated.

Rated 3 out of 5 stars

I like the convience

I like the convience, and able to do it myself. But spamming the Platinum and not offering first hand after I already paid $200, I did not enjoy.

January 16, 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for the review! Your feedback is much appreciated and helps our team improve.

Rated 5 out of 5 stars

Getting Gone

I loved the simplicity of it

January 10, 2026
Unprompted review
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Reply from Online Divorce

Thanks for sharing your review with our community. It means a lot to us.

Rated 5 out of 5 stars

Fastest way

Fastest way. Perfect.

January 6, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

We really appreciate you sharing your review of our service. Thank you!

Rated 3 out of 5 stars

It's divorce

January 5, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

We really appreciate you sharing your review of our service. If you need any assistance, please reach out directly through your account.

Rated 1 out of 5 stars

Takes money then doesn't work

Was able to set account up and pay but as soon as I logged out website became unavailable and all customer service says it shows it's working now have wasted $200 and the 40 monthly i have no way of cancel

January 2, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

We’re sorry to hear about this experience and understand how concerning that would be. The website is currently operational, and we want to help resolve this for you as quickly as possible. Please contact our support team directly with your name and the email address used to create the account so we can locate your account, assist with access, and address cancellation if needed. We’re committed to helping get this sorted out for you.

Rated 3 out of 5 stars

The app states the cost is $199

The app states the cost is $199, then when you get into the site there more fees. FALSE ADVERTISEMENT!!!

January 2, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

We’re sorry for any confusion. Our advertised fees on our website are correct, there are other packages you can add to enhance your service. The $199 price reflects the base service, and any additional options are clearly presented as optional before purchase. We strive to be transparent with pricing and appreciate the opportunity to clarify.

Rated 1 out of 5 stars

Charges you then tries to upgrade you…

Charges you then tries to upgrade you for filling the paperwork!

January 1, 2026
Unprompted review
Online Divorce logo

Reply from Online Divorce

We're sorry for any confusion, all additional options are clearly presented as optional before purchase.
We strive to be transparent with pricing and appreciate the opportunity to clarify.

Rated 1 out of 5 stars

THEY GET YOUR MONEY AND DISAPPEAR

THEY JUST DON'T DELIVERY WHAT THEY SAY THEY WILL DELIVER. I SIGNED UP FOR A SIMPLE $199 DIVORCE DOCUMENT AND HAVE BEEN WAITING 5 WEEKS JUST TO GET THE DIVORCE PAPERWORK. THEY THEN CHARGE ME UP TO $400 DOLLARS MORE TO HAVE A LAWYER FILE THE PAPER WORK THAT I HAVE NOT RECEIVED AND NOW THAT THEY HAVE MY MONEY NO ONE REALLY WILL RESPOND TO PHONE CALLS. I WISH I WOULD HAVE JUST GONE TO THE COURT AND FILED. I STILL DON'T HAVE PAPERS AND THEY MAKE SURE YOU DONT GET THE PAPERS FOR OVER 30 DAYS SO THAT THEY DON'T HAVE TO REFUND YOU. THE CUSTOMER SERVICE IS NON RESPONSIVE AND RUDE WHEN YOU GET THEM. THE LAWYER THEY GIVE YOU WILL NEVER ANSWER THE PHONE AFTER YOU PAY .. STAY AWAY FROM THIS ONE. IT SEEMS TO BE ONE BIG SCAM. ANYONE WANT TO START A CLASS ACT LAWSUIT PLEASE START WITH THIS COMPANY. IT'S TIME TO FILE A CLASS ACTION LAWSUIT AGAINST THIS COMPANY.
TOO MANY PEOPLE ARE BEING SCAMMED. I HAVE CONTACTED BETTER BUSINESS BUREAU AND THE NEWS CHANNEL TO INVESTIGATE.

December 26, 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

We strive to assist every customer, but we couldn’t verify your account in our system. If you used our service and encountered an issue, we’d like the chance to make it right. Please reach out to us so we can investigate and help resolve your concerns

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