I was concerned at first when filing my divorce with this company but after reading the reviews I decided to file. I am very happy I did. First Customer Service is outstanding. I called several times... See more
Company replied
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Review summary
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Amount of $$ it cost though online vs attorney. Best for uncontested divorce.
Company replied
went smooth untill payment time. bank declined first attempt.
Company replied
IT's going okay, but it was unclear that there would be an additional monthly charge- when there claims that there are no hidden charges
Company replied
Company details
Written by the company
Online Divorce will help you to terminate your marriage quickly and easily, you will not need to spend time and money on an attorney. Using our service, you can readily fill divorce forms online simply by answering the questions about your marriage. Online Divorce gives 100% guarantee that your divorce forms will be approved by the court.
Contact info
200 Continental Drive Suite 401, 19713, Newark, United States
- 1 866 927-1400
- onlinedivorce.com
3.9
Great
951 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As soon as I paid for the package
As soon as I paid for the package, you're asked if you want OnlineDivorce.Com to file your paperwork with the court (I mean, of course???) and that's an additional $200 (before court fees!)
This was hidden initially and should have been stated up front
December 16, 2025
Unprompted review
Reply from Online Divorce
Hi Jenna, we’re committed to providing the best service possible, but we couldn’t locate your details in our records. If you have a concern, we’d appreciate the chance to assist. Please contact us directly through your account so we can better understand and address your situation.
Not fully went through the divorce …
Not fully went through the divorce process yet will maybe have better review when finished
December 14, 2025
Unprompted review
Reply from Online Divorce
We’re so happy to have you as a customer. If you need any assistance, we're ready to help - please reach out directly through your account.
It was easy to fill out the forms, not sure what I have to do next.
It was easy to fill out, just not sure what I need to do next.
December 10, 2025
Unprompted review
Reply from Online Divorce
Thank you for the review! Please reach out to us directly so that we can help with your questions!
Reply from Online Divorce
We really appreciate you sharing your review of our service. Thank you!
Reply from Online Divorce
Thanks for sharing your review with our community. It means a lot to us.
Don’t know yet
December 7, 2025
Unprompted review
Reply from Online Divorce
Thank you for leaving us a review, please reach out directly through your account if you have any questions. We're here to help!
At first I thought this company was…
At first I thought this company was good. Everything went well with my paperwork for this Divorce. Everything was filled out right then they emailed me telling me on November 27 2025 that they mailed package out and sent me a tracking number and told me it will be arriving soon. It is now December 6 2025 and I still have not received my Package.It has been 9 days and still waiting. I called customer service and they tell me that they will check on it but nothing is happening. When I look at the tracking numbers it shows that it never left there office and states that it is waiting for sender to send package out. I need my Divorce documents to be mailed out ASP. I have waited long enough.
December 6, 2025
Unprompted review
Reply from Online Divorce
We sincerely apologize for the delay. Your packet was shipped on 12/1/25, but USPS did not scan or process any packages sent that day until 12/7. Unfortunately, this pause in processing was outside of our control. We are actively monitoring the tracking to make sure your shipment arrives safely and without any further issues.
Very easy to understand
December 5, 2025
Unprompted review
Reply from Online Divorce
Thank you! Your positive feedback is much appreciated.
Quick n easy
December 4, 2025
Unprompted review
Reply from Online Divorce
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!
Reply from Online Divorce
Thank you for the review!
Easy to start
November 29, 2025
Unprompted review
Reply from Online Divorce
Thank you for the positive feedback!
Not thankful
I don't know yet. Just started the hardest thing I have ever had to do.
November 27, 2025
Unprompted review
Reply from Online Divorce
Thank you for taking the time to leave us a review, we're here to help with this process. Please reach out to us directly through your account - we're ready to help!
Worst Company - Do Not Use
Would not issue a refund after multiple errors on their end. They will not send back a money order to me that was filed incorrectly. and they took 4-6 weeks to answer anything. There was no phone number to call and when I did speak to someone, they didn't speak English and were not helpful whatsoever. They have been the absolute worst company to work with during a difficult time and I think they should be ashamed of their level of service.
November 25, 2025
Unprompted review
Reply from Online Divorce
Thank you for sharing your experience, and we are truly sorry to hear about the frustration you’ve encountered. What you described is not the level of service we aim to provide, especially during such an important and stressful time.
At the moment, we’re unable to locate an account based on the information included in this review. To look into the concerns you raised—we’ll need a bit more detail to verify your account and investigate what happened.
Whenever you’re comfortable, please reach out to us directly with your name and the email address associated with your account so we can review your case thoroughly and work toward a resolution.
For something so important and for a…
For something so important and for a company that sells a single service you’d expect them to be pros. Also, for paying for platinum service I am treated like garbage. Nothing has moved forward, I was misinformed, they take forever to respond, sending me wrong documents.
November 17, 2025
Unprompted review
Reply from Online Divorce
We regret that your process took longer than expected, Luke. Some cases require additional steps, but we aim to make the experience as smooth as possible. We take customer service seriously and are continually looking for feedback to improve our service
Reply from Online Divorce
We really appreciate you sharing your review of our service. Thank you!
End my marriage
It offered a lot of specific information for my state.
October 10, 2025
Unprompted review
Reply from Online Divorce
Thank you for the positive feedback!
So far I do not know what I like or not…
So far I do not know what I like or not like. All I've done is pay for it so we'll see what happens next.
November 11, 2025
Unprompted review
Reply from Online Divorce
Thank you for leaving your review. If you need any assistance, please reach out to us directly through your account, we're here to help!
Well I dont know yet
Well I dont know yet. I just paid but have yet to get the paperwork or an email
November 10, 2025
Unprompted review
Reply from Online Divorce
We’re so happy to have you as a customer. Please reach out to us directly through your account, we're here to help!
Reply from Online Divorce
Thank you for the positive feedback!
Program was easy to use.
November 6, 2025
Unprompted review
Reply from Online Divorce
We really appreciate you sharing your review of our service. Thank you!
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