Thank you so much for the First Aid course! The teacher, Jenny, was amazing and explained everything so well! The course was interactive and everyone had a chance to ask questions and make comments. I... See more
Company replied
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The course includes written information on what measures to take in certain situations. There is also videos explaining what needs to be done and how. The demonstrations come with clear instruction p... See more
Company replied
Really enjoyed the questions at the end of each part. For me I think it really helped when I got to the end rather than just reading the whole thing in one go.
It was easy to fit the study around my working schedule, and the sections were of a manageable size. Plenty of illustrations and videos of procedures where they were useful. The assessments were ha... See more
Company replied
Company details
Written by the company
Online First Aid offers flexible first aid training you can take anywhere. Bite sized videos, step by step guides and quick quizzes keep learning clear and memorable. Courses cover CPR, choking, bleeding, burns, anaphylaxis and AEDs. Learn on any device, get friendly support and a downloadable certificate on completion too.
Contact info
United Kingdom
- onlinefirstaid.com
Outstanding First Aid Courses
The staff were all very professional, knowledgeable and the course was very well resourced. I would highly recommend this company for an excellent First Aid Course.
July 14, 2025
Unprompted review
Reply from Online First Aid
Thank you so much for this lovely review. We are so glad you were pleased. We have lots of other courses, thank you so very much for recommending us.
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Repetitive, inneficient and incomplete
I took the online Mental Health First Aid training.
It's repetitive and incomplete. The same bits of information are repeated several times, making the course longer than it needs to be. It's clear that nobody proof-read and trialled the course before making it available. Sentences are abandoned in the middle, functionalities are incredibly faulty and the website takes a long time to respond after every click.
Questions are re-used and some quizzes are clearly telegraphed, meaning that anyone can pass without having learned much.
December 5, 2023
Unprompted review
Reply from Online First Aid
Thank you very much for your feedback. I am so sorry your were disappointed and we had no idea you had an issue as we weren't using Trust pilot for reviews and you didn't contact us by any of our usual means.
The site and all our courses have had a full review, update and refresh and offer extremely comprehensive and thorough learning experiences with the very latest multimedia options. The course is fully interactive, with videos, step by step directions, infographics and test yourself sections. You can stop and start as often as you like and download and print your certtificate on completion.
I am so sorry that you were so disappointed, the course you did had only just been published and was not up to our usual, extremely high standard. We can't apologise enough. Please email us and we would be delighted to offer you a free login to experience the latest version. We would be most grateful for your response and once again, can't apologise enough
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