Ordered some safety boots and paid £41.00. Got a phone call to tell me the boots were not in stock and were discontinued and refund would be sent. After a few days I complained to be told it could be... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered an item that was out of stock. Asked for a refund - it takes 14 working days to refund. Plus bank transaction times. They have your money for 3 weeks after lying about available stock levels... See more
I’ve used this company before for safety boots. I was so impressed I’ve ordered some more, along with suitable PPE for use when using a strimmer. Ordered on 4th June, first delivery attempted on 7th,... See more
Ordered Fishing Waders late Feb 2021 . Items apparently in stock. Contacted firm 10.3.21 told that items were not in stock and awaiting delivery from suppliers. Requested refund. Told it was passed... See more
Company details
Information provided by various external sources
Welcome to Online Safety Supplies. We are an online shop based in the heart of Derbyshire, UK. We specialise in the supply of all products and clothing relating to Health & Safety and Personal Protective Equipment.
Contact info
United Kingdom
- onlinesafetysupplies.co.uk
1.7
Bad
41 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Over promised and didn’t delivery at all
Just wanted to get an overall coat for my dad for Father’s Day, online stock level was wrong so I agreed to change the size as it was in stock, they then delivered everything apart from the coat, which was the only item I really needed.
Never emailed about delays and the coat has still not arrived! Over promised and didn’t deliver
June 20, 2020
Unprompted review
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.