I have'nt had much dealings with Onlyjustshoes, and what I had was perfect. I would recommend their product and wish all future clients to be just as happy.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I signed up to this site by accident or should I say without knowing I will be charged. However when money got deducted out of my account to be honest I wasn’t happy budget was tight and the only mone... See more
I did enquire about my matter to them and they quickly responded to me and attended my matter, very professional and helpful. I’m expecting my refund which they promised to give it to me. Thank you
The customer support agent provided me with a relevant answer to my question. He referred me to a particular type of shoe. Furthermore, he was friend and fast in his response.
4.2
Great
225 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good product - happy clients
I have'nt had much dealings with Onlyjustshoes, and what I had was perfect. I would recommend their product and wish all future clients to be just as happy.
May 18, 2026
Unprompted review
Support helped very briefly and efficently
Support helped me very briefly and efficiently in resolving my issue, not only that but they followed up with my ticked to ensure resolution as soon as posible
September 16, 2025
Unprompted review
I experienced difficulties with my subscription
I experienced difficulties with my subscription and contacted the support team. Within minutes, they replied and sorted out my problem.
September 10, 2025
Unprompted review
They answer inmediatly, they are very kind
They are kindly and eficcient
September 1, 2025
Unprompted review
My husband apparently signed up to this…
My husband apparently signed up to this site end July unknowingly after completing a transaction online with another retailer.
They then took £50 approx from his Credit Card in ‘Gold Tokens’?? & to date after 5 or 6 emails haven’t refunded the money. Keep fobbing us off with it’s been processed
This is a Scam beware!!- He is logging with Barclaycard to reclaim funds from this fraud
July 21, 2025
Unprompted review
Nice items for purchase.
Nice items for purchase. Customer services too was excellent
August 13, 2025
Unprompted review
Staff appreciation - Kenny
Kenny has assisted me with timely responses and a graceful attitude.
July 28, 2025
Unprompted review
False and Misleading. Manipulative membership subscription.
This company used false and misleading advertising. I was misled to believe that I was paying courier fees for a hamper "won". Only to find out that by paying the "courier fees" I was actually paying for a membership subscription that would debit my account every 15 days. I have attempted to cancel my membership at least 10 times with no success. I then contacted support who notified me that my case has been resolved, only to have my account debited twice with the same amount a day later. This is unacceptable and extremely unethical. SCAM!!!!!!!!!
July 9, 2025
Unprompted review
Issue is being handled well
Issue is being handled well, thanks to Emily.
June 17, 2025
Unprompted review
They were great and fast at doing my…
They were great and fast at doing my request
June 12, 2025
Unprompted review
good service
The customer support agent provided me with a relevant answer to my question. He referred me to a particular type of shoe. Furthermore, he was friend and fast in his response.
June 13, 2025
Unprompted review
Refund
I did enquire about my matter to them and they quickly responded to me and attended my matter, very professional and helpful. I’m expecting my refund which they promised to give it to me. Thank you
June 8, 2025
Unprompted review
Honest and legit shoes business
I didn't expect them to refund me but they actually did and that's very honest and nice of them
April 16, 2025
Unprompted review
I really enjoyed how I got help from…Dexter
I really enjoyed being help with my problem ☺️
June 2, 2025
Unprompted review
I was not happy with the way money was…
I was not happy with the way money was deducted from my account and with my email to you it was immediately stopped
June 2, 2025
Unprompted review
Ann helped me resolve the matter I am…
Ann helped me resolve the matter I am very grateful and happy about the company's service.
May 13, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.