While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great pricing on my new Weber grill. A small issue with additional shipping cost as we are in Idaho but resolved by splitting the extra cost. Grill arrived 90% assembled in perfect condition 👌
Great service, item delivered on time and perfect. We talked to the team, they guided us through the decision and shipping options (bulky grill purchase). It came perfectly, delivered to our doorstep.
Ordered a Weber grill and we love it! It’s perfect for our pool house. Service was great and delivery smooth. Customer service has been great along the way. Thanks!!!
I ordered a Weber Bbq for my husband for our anniversary from Only New. They delivered and assembled all the parts and connected my gas line to the grill. Grill arrived quickly just in time for our Memorial Day family get together. My husband loves it!
Placed large order online. They called to verify it was us. Kept us informed on ship date, carrier, what to expect. Did follow up to see if we liked our product or had any problem with delivery. Great customer support. Will shop here again!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
