ONP Solicitors Reviews 

28,515
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being straightforward, stress-free, and smooth, making complex processes feel easy. The staff and customer service are frequently highlighted as helpful, supportive, and professional, providing clear communication and quick responses. Many people appreciated being kept informed at every stage, with questions answered promptly and efficiently, ensuring a seamless and positive user experience throughout their journey. However, some customers also noted dissatisfaction with communication, mentioning instances where phone calls went to voicemail or messages received no reply. A few people experienced administrative issues, such as needing to send information multiple times or receiving unorganized documents, which sometimes led to delays and confusion.

What people talk about most

Service

Reviewers mention positive feedback about service, with many expressing high satisfaction and recommending... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the thoroughness, kindness, and... See more

Response time

Users describe positive interactions with response time, with many customers praising the quick and prompt... See more

User experience

Customers generally report positive experiences with the user experience, finding the process straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kath C has been amazing for our sale and purchase; super responsive! She's been incredibly friendly throughout, and the welcome call was really helpful in setting expectations and explaining what... See more

Company replied

Rated 5 out of 5 stars

Want to say a huge, thank you to Grayson for all his wonderful help throughout buying our very first home! He was so thorough, kind and patient every step of the way, and always kept us perfectly in t... See more

Company replied

Rated 5 out of 5 stars

Would like to give massive shout out especially to Grace Carter for all her help an guidance with my remortgage. Her support made the entire process incredibly smooth. Appreciated her patience answer... See more

Company replied

Rated 5 out of 5 stars

Dear Rebecca Clarke, Thank you so much for your assistance during the process of our recent remortgage. Your constant communications/responses have been second to none. We're truly gratef... See more

Company replied


Company details

  1. Conveyancer
  2. Legal Services
  3. Real Estate Attorney

About ONP Solicitors

Written by the company

ONP Solicitors is a modern, forward-thinking law firm that takes the stress out of buying and selling property. We keep every aspect of legal conveyancing simple, and most importantly, we keep things moving. Wherever you are, we’re by your side, making moving simple.

We are part of Movera. A flourishing platform business, bringing together ambitious home-moving brands from across the sector. Built on the heritage and passion of experienced legal services businesses, brought together to transform the moving market for the better.

For almost four decades, ONP Solicitors has been bringing property ambitions to life with exceptional legal conveyancing services. While we pride ourselves on our personal, bespoke service, we are also digital. This means you can stay up-to-date on the progress of your case 24/7 from wherever you are in the world with the assurance that your dedicated manager is only a phone call or an email away.

Get a quote today

Why choose ONP Solicitors?

Written by the company

Stay up to date 24/7
Stay in touch with your case 24/7, wherever you are. Our mobile app puts your case in the palm of your hand to upload documents, sign paperwork and keep up to date on progress.
Dedicated case manager
At the very start, you’ll be introduced to your dedicated case manager and get their direct contact details. We have years of experience and a team of specialists to support your specific conveyancing needs.
No move, no legal fee
We understand that house moves can sometimes bring unexpected complexities. If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.
Helping people since 1987
With over four decades of trusted service, our skilled experts are ready to provide the guidance you need. Whatever advice you’re after, we’ll connect you with the right specialist to support your case.

No move, no legal fee

We understand that house moves can sometimes bring unexpected complexities.

We understand that house moves can sometimes bring unexpected complexities.
If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29K reviews

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4.7

All reviews

(28,515)

2,560 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks to ONP Solicitors

Thanks to ONP Solicitors. I am really happy to their service.thanks again..

July 24, 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're so pleased to hear that you are happy with our service. Thank you for your kind words and for taking the time to leave us a review!

ONP Solicitors

Rated 5 out of 5 stars

Second time using ONP for a property purchase..

I've used ONP Solicitors twice now and can't fault their service. Communication is everything and it's so easy to get hold of ONP in a timely fashion, plus the app takes a lot of the headache out of moving.

July 27, 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're delighted to hear you've had such positive experiences with our service twice now. It's wonderful that our communication and app made the process easier for you.

ONP Solicitors

Rated 5 out of 5 stars

Great communication

Great communication, very professional but also very friendly

July 24, 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're delighted to hear that you experienced great communication and found our team both professional and friendly.
Thank you for your positive feedback.

ONP Solicitors

Rated 5 out of 5 stars

Thankyou Grayson!

Want to say a huge, thank you to Grayson for all his wonderful help throughout buying our very first home! He was so thorough, kind and patient every step of the way, and always kept us perfectly in the loop. As first-time buyers, this whole journey can feel so daunting, especially when there’s so much you don’t fully understand, but Grayson took such care to explain everything clearly and make it all feel so much easier. We honestly couldn’t have asked for better support! Thank you so, so much Grayson!

July 24, 2026
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Reply from ONP Solicitors

We are so pleased to hear about your excellent experience buying your first home! It's wonderful that our team's thoroughness, kindness, and patience made the journey feel easier and less daunting for you. We appreciate your kind words.

ONP Solicitors

Rated 5 out of 5 stars

Pleasure to do business with

Good communication, prompt replies.

July 20, 2026
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Reply from ONP Solicitors

We are so glad to hear that our communication and prompt replies met your expectations. Thank you for your kind words!

ONP Solicitors

Rated 5 out of 5 stars

I am very satisfied with your service

I am very satisfied with your service. Everything was handled professionally and efficiently. I never had to wait long for a response, and every question I had was answered very quickly. The entire process went smoothly without any issues or concerns. I would highly recommend your services to others

July 24, 2026
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Reply from ONP Solicitors

We're delighted to hear that you were very satisfied with our service! It's great that everything was handled professionally and efficiently, and that your questions were answered quickly.
We appreciate your recommendation!

ONP Solicitors

Rated 5 out of 5 stars

House purchase

Lisa was amazing all the way through communication was top very quick with processes and responses no hassle very helpful and a very smooth house purchase

July 24, 2026
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Reply from ONP Solicitors

We're so pleased to hear that our team provided such excellent communication and made your house purchase a smooth and hassle-free experience. Thank you for your positive feedback!

ONP Solicitors

Rated 4 out of 5 stars

Very helpful

Very helpful
Made the process easier and straightforward
Kept informed at all stages

July 23, 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're so pleased to hear that we made the process easier and straightforward for you, and that you were kept informed at all stages. Thank you for your positive feedback!

ONP Solicitors

Rated 5 out of 5 stars

My house sale went through perfectly

My house sale went through perfectly

July 23, 2026
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Reply from ONP Solicitors

We're so glad to hear your house sale was perfect! Thank you for sharing your positive experience with us.

ONP Solicitors

Rated 5 out of 5 stars

Great Service!

Great Service! Prompt and no hassle! Highly recommended.

July 24, 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're delighted to hear you received great service that was prompt and hassle-free! Thank you for your high recommendation; we truly appreciate it.

ONP Solicitors

Rated 5 out of 5 stars

Honesty

They’re very reliable, responsible, communicative and understanding their job.

July 23, 2026
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Reply from ONP Solicitors

We are so happy to hear that our team's reliability, responsibility, and communication met your expectations. We truly appreciate your kind words.

ONP Solicitors

Rated 5 out of 5 stars

Kath C has been amazing...

Kath C has been amazing for our sale and purchase; super responsive! She's been incredibly friendly throughout, and the welcome call was really helpful in setting expectations and explaining what to expect during the process.

The app has also been great and makes everything so much easier to manage.

Thank you, Kath, for making this process so straightforward and stress-free. We really appreciate everything you've done!

July 23, 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're so pleased to hear about your excellent experience with your sale and purchase! It's wonderful that our team made the process straightforward and stress-free for you. We appreciate your kind words and are glad our app was helpful.

ONP Solicitors

Rated 5 out of 5 stars

Couldn’t fault from start to finish

Couldn’t fault from start to finish. Thorough to detail. Kept us informed throughout the process. Helped us buy and sell our properties with an 8 week turn around.

June 1, 2026
Unprompted review
ONP Solicitors logo

Reply from ONP Solicitors

We're so pleased to hear that we kept you informed throughout the process and helped you with both buying and selling your properties so efficiently. Thank you for your kind words!

ONP Solicitors

Rated 5 out of 5 stars

Very professional and prompt…

Very professional and prompt service.All our questions were answered and dealt with very quickly.

July 23, 2026
ONP Solicitors logo

Reply from ONP Solicitors

We appreciate your fantastic feedback and 5-star review! We're so glad our service was professional and prompt, and that all your questions were handled quickly.

ONP Solicitors

Rated 5 out of 5 stars

Great solicitors company.

Had a great experience with ONP Solicitors. They made the process of buying my first home go very easily and smoothly.
Ellie was great during the whole process, she was able to answer all my questions and concerns with great detail so I can fully understand everything which I wanted to know.
I highly recommend ONP Solicitors.

July 22, 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're so pleased to hear you had a great experience with us and that buying your first home went so smoothly. It's wonderful that our team was able to answer all your questions in detail.
Thank you for your high recommendation!

ONP Solicitors

Rated 5 out of 5 stars

A smooth efficient service

A smooth efficient service. There is an app which can be used for all communications. Its easy to upload documents and stay in touch with your caseworker.
I found the app very useful. The service was smooth, clear and efficient all the way through. The app also allows you to track progress so you know how near you are to completion. Would definitely recommend!

July 15, 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're thrilled to hear you found our service smooth, clear, and efficient! It's wonderful that our app made it easy to upload documents, stay in touch, and track your progress.
Thank you for your fantastic 5-star recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Very professional

Very professional. Courteous and kind. Replied to any questions very quickly. Would definitely recommend.

July 20, 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're delighted to hear that you found our team professional, courteous, and kind. We're also pleased that we responded to your questions quickly and that you would recommend us!

ONP Solicitors

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