ONP Solicitors Reviews 

28,630
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,556 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the highly professional, friendly staff. Many highlight the exceptional customer service, noting prompt responses and clear communication that kept them well-informed throughout the process. Reviewers frequently describe their overall user experience as smooth, straightforward, and stress-free, often completing processes quicker than anticipated. However, some customers also noted issues with communication, experiencing delays and a lack of responsiveness. These individuals reported having to chase for updates, sending information multiple times, and finding the process confusing or disorganised at times.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness,... See more

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, efficiency, and... See more

Customer service

Users describe positive interactions with customer service, highlighting efficient, thorough, and proactive... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting quick and efficient... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the process straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sumayya provided an excellent service throughout the entire process. She was professional, helpful, and always responded to our questions promptly. She kept us updated at every stage and made the whol... See more

Company replied

Rated 5 out of 5 stars

Kath C has been amazing for our sale and purchase; super responsive! She's been incredibly friendly throughout, and the welcome call was really helpful in setting expectations and explaining what... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Sarah O'Leary, Christine Ghent highly enough, both are super friendly understanding solicitors who are ALSO excellent at their jobs and have gone above and beyond and are flexible i... See more

Company replied

Rated 5 out of 5 stars

Kate Sumner was truly fantastic the whole way through our house purchase. She communicated quickly and efficiently. The App was clear with timelines and the message function was great and independent... See more

Company replied


Company details

  1. Conveyancer
  2. Legal Services
  3. Real Estate Attorney

About ONP Solicitors

Written by the company

ONP Solicitors is a modern, forward-thinking law firm that takes the stress out of buying and selling property. We keep every aspect of legal conveyancing simple, and most importantly, we keep things moving. Wherever you are, we’re by your side, making moving simple.

We are part of Movera. A flourishing platform business, bringing together ambitious home-moving brands from across the sector. Built on the heritage and passion of experienced legal services businesses, brought together to transform the moving market for the better.

For almost four decades, ONP Solicitors has been bringing property ambitions to life with exceptional legal conveyancing services. While we pride ourselves on our personal, bespoke service, we are also digital. This means you can stay up-to-date on the progress of your case 24/7 from wherever you are in the world with the assurance that your dedicated manager is only a phone call or an email away.

Get a quote today

Why choose ONP Solicitors?

Written by the company

Stay up to date 24/7
Stay in touch with your case 24/7, wherever you are. Our mobile app puts your case in the palm of your hand to upload documents, sign paperwork and keep up to date on progress.
Dedicated case manager
At the very start, you’ll be introduced to your dedicated case manager and get their direct contact details. We have years of experience and a team of specialists to support your specific conveyancing needs.
No move, no legal fee
We understand that house moves can sometimes bring unexpected complexities. If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.
Helping people since 1987
With over four decades of trusted service, our skilled experts are ready to provide the guidance you need. Whatever advice you’re after, we’ll connect you with the right specialist to support your case.

No move, no legal fee

We understand that house moves can sometimes bring unexpected complexities.

We understand that house moves can sometimes bring unexpected complexities.
If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29K reviews

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4.7

All reviews

(28,630)

2,394 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, Shan helped me progress everything forward, it all went smoothly and i would definitely recommend.

July 31, 2026
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Reply from ONP Solicitors

We're so pleased to hear you received great service and that everything progressed smoothly. We appreciate your high recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Absolutely fantastic everything went so…

Absolutely fantastic everything went so smoothly always answered to your emails straight away, not a problem start to finish very efficient company

July 6, 2026
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Reply from ONP Solicitors

We're so glad to hear everything went smoothly and that our team was efficient. We appreciate your kind words!

ONP Solicitors

Rated 5 out of 5 stars

Absolutely thrilled with the service!

Absolutely thrilled with the service we received from ONP for our remortgage! We were recommended to them by our mortgage broker, and we couldn't be happier with the way our case was handled.

Having had disappointing experiences with solicitors in the past, we were understandably a little nervous about using ONP. However, Isabella Bertho, our case manager, made the whole process an absolute breeze.

She was friendly, helpful and informative throughout, answering all of our questions quickly via their fantastic app and keeping us updated every step of the way.

I would highly recommend ONP to anyone looking for a smooth, straightforward and stress-free remortgage process!

August 3, 2026
Unprompted review
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Reply from ONP Solicitors

We're absolutely thrilled to hear about your positive experience with your remortgage! It's wonderful to know that our team made the process an absolute breeze for you. We appreciate your kind words about the friendly, helpful, and informative service you received, and we're delighted that our app kept you updated every step of the way. Thank you for your high recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Highly recommended

I found ONP and Caroline Vass, whom I have been dealing with, totally professional, patient of my incessant worrying and querying and swift, efficient, thorough and completely professional

August 3, 2026
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Reply from ONP Solicitors

We're delighted to hear you found our team totally professional, swift, efficient, and thorough. We're especially pleased that we were able to patiently address all your concerns throughout the process.

ONP Solicitors

Rated 5 out of 5 stars

Seamless Process

I dealt with a Lovely gentleman Josh Dixon. What I welcomed most was the updates, I never felt I was chasing Solicitors (where I have in the past with other companies). Their app made things seamless and the checklist keep me on the right track throughout as some paperwork can be daunting. I usually dont leave reviews, however credit is definitely due to those who give a very good service.

August 3, 2026
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Reply from ONP Solicitors

We're so pleased to hear about your positive experience! It's wonderful that our team kept you updated and that our app and checklist made the process seamless. Thank you for your kind words!

ONP Solicitors

Rated 5 out of 5 stars

Excellent service from Samuel Allen

Samuel Allen acted in a remortgage for us and was excellent from start to finish. All communication and queries answered straight away culminating in a seamless transaction. Thank you Samuel

August 3, 2026
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Reply from ONP Solicitors

We're so pleased to hear about your excellent experience and that all communications were answered promptly, leading to a seamless transaction. Thank you for your kind words!

ONP Solicitors

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Great communication, able to track process along the way.

Very good.

August 3, 2026
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Reply from ONP Solicitors

We're so happy to hear you found our service fantastic and appreciated our communication!

ONP Solicitors

Rated 5 out of 5 stars

Walked us through the process and…

Walked us through the process and always quick to respond.

August 3, 2026
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Reply from ONP Solicitors

We're so pleased to hear that we were able to guide you through the process and provide quick responses. Thank you for your positive feedback!

ONP Solicitors

Rated 5 out of 5 stars

Bethany has been very efficient and…

Bethany has been very efficient and communicated very well through this whole process. Thank you!

August 3, 2026
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Reply from ONP Solicitors

We're so glad to hear that our team provided such efficient and clear communication throughout your experience. Thank you for your kind words!

ONP Solicitors

Rated 5 out of 5 stars

Excellent Service Highly Recommended

Excellent, smooth service throughout and great communication from Alice. Highly recommended.

August 3, 2026
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Reply from ONP Solicitors

We appreciate your 5-star review! We're so pleased to hear that you experienced such excellent and smooth service, and that our communication was great.

ONP Solicitors

Rated 5 out of 5 stars

Holly Niesyto

Holly niesyto made everything very easy, she was approachable and patient with us as it was our first house purchase we were unsure on a lot of things and she made the whole process straight forward and stress free.

July 31, 2026
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Reply from ONP Solicitors

We're so pleased to hear that your first house purchase was made easy and stress-free. It's wonderful that our team was approachable and patient, making the process straightforward for you.

ONP Solicitors

Rated 5 out of 5 stars

Great Solicitor

Our solicitor, Gemma Bradshaw, was incredibly professional, knowledgable, and proactive from start to finish. She helped us with all of our queries in a swift manner, which allowed us to complete our first home purchase in just over 2 months! She kept us informed and reassured when things became slightly stressful - this review would be a 10/10 if it was just for her. KYC support was a bit of a pain, but it was resolved when Gemma was involved. Overall we would recommend ONP Solicitors due to the efficiency of our solicitor, and the reasonable price.

July 28, 2026
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Reply from ONP Solicitors

We are so pleased to hear about your positive experience with us and that we could help you complete your home purchase swiftly. We always aim to provide professional and proactive support, and we appreciate your kind words about our team's efforts in keeping you informed and reassured. We also acknowledge your feedback regarding the KYC process and are glad it was resolved to your satisfaction. Thank you for recommending us; we value your business.

ONP Solicitors

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Ms. Malaika Subhan was polite, professional and efficient throughout the process.

July 30, 2026
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Reply from ONP Solicitors

We appreciate your positive feedback and 5-star review! We're so glad to hear that our service was excellent from start to finish and that our team was polite, professional, and efficient.

ONP Solicitors

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

We cannot recommend Emma Millard and Marzena at ONP highly enough!

Buying and selling a home can be incredibly stressful, but Emma and Marzena made the whole process so much easier with their constant support, professionalism, and dedication. Emma was absolutely outstanding—she never stopped pushing things forward and was always one step ahead. She was working evenings and even on Sundays to keep everything moving, and nothing ever seemed too much trouble. Her communication was exceptional, and she kept us updated every step of the way.

Marzena was equally attentive, responsive, and supportive throughout the entire process. Together, they made a fantastic team and genuinely cared about getting our sale and purchase completed as smoothly and quickly as possible.

Thank you both for your incredible hard work, commitment, and determination. We truly appreciate everything you did to get us over the line with our sale and purchase. If you’re looking for conveyancing solicitors who go above and beyond for their clients, we wouldn’t hesitate to recommend Emma, Marzena, and the team at ONP.

July 31, 2026
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Reply from ONP Solicitors

We are so pleased to hear that the support and dedication provided made the buying and selling process so much easier for you. It's wonderful to know that the team went above and beyond to ensure a smooth and quick completion. Thank you for your kind recommendation!

ONP Solicitors

Rated 5 out of 5 stars

ONP recommended to me by my Mortgage…

ONP recommended to me by my Mortgage Broker.
Dealt with Alex for the purchase of my property.
Everything went as expected and had great communication throughout.
Would definately recommended.
Thankyou so much for making this purchase stress free for me.

July 31, 2026
ONP Solicitors logo

Reply from ONP Solicitors

We're delighted to hear that your property purchase went smoothly and that you experienced great communication throughout the process. It's wonderful to know we could make it stress-free for you, and we appreciate your recommendation!

ONP Solicitors

Rated 5 out of 5 stars

O'Nelill Solicitors are very…

O'Nelill Solicitors are very responsible and trustworthy, you only have to set back and relax and they will do all the hard work for without a question.

O'Nelill Solicitors finish my work much sooner than I anticipated, I did not have to ring them to check even though it was my first time with them they make me feel comfortable to leave them to get on.

I will recommend O'Nelill Solicitors anytime of the day without hesitation.

July 31, 2026
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Reply from ONP Solicitors

We're delighted to hear that you found our team responsible and trustworthy, and that we were able to complete your work sooner than anticipated! It's wonderful to know you felt comfortable leaving everything to us. Thank you for your enthusiastic recommendation!

ONP Solicitors

Rated 5 out of 5 stars

I had an outstanding experience working…

I had an outstanding experience working with Kerri. From start to finish, she was professional, knowledgeable, and incredibly supportive. Her attention to detail, excellent communication, and genuine commitment to delivering the best possible outcome really stood out.

Kerri went above and beyond to make the entire process smooth and stress-free. She was always responsive, kept me informed every step of the way, and handled everything with professionalism and care.

It’s rare to come across someone so dedicated to providing exceptional customer service. I wouldn’t hesitate to recommend Kerri to anyone looking for someone they can trust to deliver fantastic professional work. Thank you, Kerri, for such an excellent experience!

July 31, 2026
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Reply from ONP Solicitors

We're delighted to hear about your outstanding experience. We appreciate your kind words regarding our professional, knowledgeable, and supportive service.
It's wonderful to know that our attention to detail and excellent communication made the process smooth and stress-free.
Thank you for recommending our services!

ONP Solicitors

Rated 5 out of 5 stars

they have to be the best solicitors i…

they have to be the best solicitors i have dealt with
so easy, so quick- done the deal in record time!

July 31, 2026
ONP Solicitors logo

Reply from ONP Solicitors

We are so pleased to hear that you found our service easy and quick, and that we were the best solicitors you have dealt with. Thank you for your kind words!

ONP Solicitors

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