Ontact Korea Reviews 57

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Ontact Korea has been amazing, now I can get merch from Weverse (mostly BTS merch 😀) and other shops that don't ship to the UK. There are really professional, quick and informative, they keep you up... See more

Company replied

Rated 5 out of 5 stars

I've received 3 packages from ontact already and was satisfied every time. Everything is packed securely in bubnle wrap and there were no damages to any of the things I've ordered. I had a... See more

Company replied

Rated 4 out of 5 stars

It's my first time using contact Korea and they have everything you could ask for. I hope I can make an order fast. Even their pre-order products are brand new.

Rated 5 out of 5 stars

I recently used Ontact Korea for the first time, and I am beyond impressed. As a first-time user of a Korean proxy, I had many questions about the shipping process. Their customer service team was... See more

Company replied

Company details

  1. Shipping Company
  2. Warehouse

Written by the company

At Ontact Korea, we provide customers worldwide with a trusted Korean address, fast and reliable international shipping, and a custom order service for popular Korean platforms. Whether you're purchasing K-pop merchandise, K-beauty products, fashion, or lifestyle items, we make the process easy and secure.


Contact info

4.8

Excellent

TrustScore 5 out of 5

57 reviews

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Rated 5 out of 5 stars

The Best Warehouse!

I've been working with them for a year and I love it! All my boxes arrive without any problems and are well packaged. The service is excellent! They ship items very quickly and answer my questions very quickly.

June 16, 2025
Unprompted review
Ontact Korea logo

Reply from Ontact Korea

Thank you Samantha, it's a pleasure to have you as our long term customer !

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Rated 5 out of 5 stars

Ontact Korea Warehouse

I've been using Ontact Korea for a year now, and it has been my best choice! They always provide the best support when your requires it, it has the best prices for shipments, packaging, customs services, etc. If you're looking for a korean warehouse, I'd recommend 100% Ontact Korea.

June 30, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect service

Perfect service, very friendly staff and always helpful. Things arrive well and packaged well. I recommend it ❤️

May 26, 2025
Unprompted review
Ontact Korea logo

Reply from Ontact Korea

Hello ~ Thank you so much for your feedback ! Hope to see you using our services again soon !

Rated 5 out of 5 stars

Unsure of what kaddy to use, look no further

Ive used ontactkorea for a year now, at first being new to using any sort of kaddy i was very nervous and being as they are so many out there i didn't know whom to use, out of all the ones i have trialed i loved ontactkorea the most. Their customer service is fantastic they have great communication and are super helpful, they really make you feel at ease, once i had a parcel show up with no space code due to the seller and i was worried it would be lost but nope, they managed to find it within a couple hours of me contacting them and helped to me understand what to do if the situation ever arises again! as for the storage and process of using the website its unbelievably easy even with holidays and backlogs i feel from my experience when consolidating its always super quick and again i use the word easy. ive recommend ontactkorea to a few people i know and they said exactly the same they also love that they have a super cute instagram page where they upload very often and the staff is super quirky! as for receiving my parcels, I've never had a single item damaged they always pack super well and take extremely good care of your items and being some can be very fragile its somthing ive very greatful for but they arrive perfectly every time for me and it gives you various options for deliverly services i myself opt for fedex and it arrives within 3-5 days max.

all in if you are looking for a korean kaddy i would definitely recommend ontactkorea even trailing them first i know you'll end up loving them! hope this review helps happy kaddying!

April 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Best KA

Having Ontact Korea as Korean address has been a delightful experience, since i started buying with you 2 years ago i have´nt received anything but a wonderful treat and help from all the Ontact Korea team <3

April 23, 2025
Unprompted review
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