OOFOS Reviews 1,368

TrustScore 2 out of 5

2.2

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Rated 5 out of 5 stars

I have a foot problem and have been wearing Oofos for a few years, they are very comfortable. This is the first time I have purchased them direct from Oofos. I had a product query, communication wa... See more

Rated 1 out of 5 stars

Poor quality. Don't buy into the social media / marketing and to be honest I am disappointed that I did buy into it! The sandals are horribly balanced - I only tried them on and kept wobbling around.... See more

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Rated 1 out of 5 stars

We recently returned a pair of Oofos (too small) back direct to Oofos requesting an exchange for the next size up. That’s just over a month ago and we can’t get hold of anyone for an update - total ra... See more

Rated 1 out of 5 stars

A great product, but shocking customer service. Returned an online order as they were too big (you really need to size down) with this product. If you are unable to call Oofos, you get the same r... See more

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2.2

Poor

TrustScore 2 out of 5

1K reviews

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Rated 4 out of 5 stars

Post broken ankle

Bought these as I am recovering after a broken ankle ( 9 months ago) and wanted some extra support .
These are proving very helpful for my recovery and aid my walking/ankle comfort. I have just purchased a second pair today ( different colour way ).
The only niggle I would have is that for the cost , the material used is a bit flimsy and the fabric Upper stains quite easily but I would still recommend for the comfort and support they provide .

August 3, 2020
Unprompted review
Rated 5 out of 5 stars

Suffered for ages with plantar…

Suffered for ages with plantar fasciitis, these have been a god send. In one day of wearing them I could walk out of bed the next day with no pain. I honestly felt like Grandpa jo out of Charlie and the Chocolate factory. Thank you so much. These have honestly changed my life

June 16, 2020
Unprompted review
Rated 5 out of 5 stars

Just ordered my third pair of oofos…

Just ordered my third pair of oofos yesterday. Tore my plantar fasia in Dececember was in a boot for 6 weeks.... absolutely love the support and comfort that Oofos give paticularly after a long day on my feet as a nurse.I have recommended them to many people particularly those with foot problems.Well done Oofos ....a fabulous shoe for weary troubled feet.

June 11, 2020
Unprompted review
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Rated 1 out of 5 stars

Shocking customer service, poor advice, no help.

Unfortunately I have had a shocking experience from OOFOS. The customer service team are extremely poor and offered no help whatsoever, I had to advise them on how to handle returns etc. I was not after a refund, I just wanted an exchange or some advice to be honest, it was like emailing a robot, no care in the slightest. I would still be happy to try and resolve the issue but its like talking to someone who just is not listening. Rather just have my money back now.

May 21, 2020
Unprompted review
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Reply from OOFOS

Hey,
We are really sorry for your bad experience with our customer service team. Would you mind sending through another mail to the OOfos@i-fulfilment.co.uk ?
We will try our best to solve the problem and get your shoes returned and exchanged.
Regards
Your Oofos Team

Rated 5 out of 5 stars

Happy feet, happy customer

The WOMEN'S OORIGINAL is such a comfortable summer shoe. It has really taken the edge off tired pregnancy legs and feet. The sole seems to mold around the foot perfectly. Very happy customer!

May 19, 2020
Unprompted review
Rated 2 out of 5 stars

Tops cracked

I love them for comfort, but have only had them for 8 weeks and the tops are cracking and splitting! Not what i would expect from a pair of £50 flipflops

April 28, 2020
Unprompted review
OOFOS logo

Reply from OOFOS

Hey Alison,

sorry to hear that your shoes have already shown a cracking and splitting on the top.
Did you contact our customer service to resolve your issue? If not please be free to contact us under OOfos@i-fulfilment.co.uk
Regards
Your OOFOS Team

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Rated 5 out of 5 stars

Oofos return or keep them

when I first tried my oofos they felt really strange and to be honest my arch felt rather uncomfortable to the point of being somewhat painful. I was in a dilemma whether to return them or just “get used to them”. I emailed oofos who were brilliant. I decided the latter option. It’s nearly a month now and I wear them EVERY DAY. I’m now soooooo pleased I didn’t return them. Thank you oofos.

March 25, 2020
Unprompted review
Rated 5 out of 5 stars

So comfy!

Great service, quick (slightly delayed by the Hermes delivery driver) Well packaged. And the shoes are amazing! So amazing. So comfortable and they make a fantastic recovery shoe after a long run.

March 25, 2020
Unprompted review
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Rated 4 out of 5 stars

Great shoes, but overpriced

Good service, great shoes - seriously THE best for plantar fasciitis. But overpriced, wish they were more realistically costed.

March 21, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing!

These shoes have literally changed my life.
I have had pain each footstep I have taken since last August,due to chronic plantar fascitis.
I have worn every type of footwear ,done every exercise and used every type of foot support out there and nothing has helped ,until I bought these sliders .
AMAZING ,I can't believe how incredibly different my feet feel and I can now walk , exercise and live without pain .
I can't recommend them highly enough ,thank you so much :)

March 19, 2020
Unprompted review
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