Ooodles - The IT procurement & Lifecycle solution for SMEs Reviews 303

Crap service to start with, teh portal asks for docuemnst but does not really tell you what documents, not friendly at all. As for the hooyu intergration do not bother its awful and the contact page does not work. Not impressed at all

Excellent service. Very supportive Customer Care. Everything incredibly fast and online.

Easy ordering, next day delivery and REALLY responsive support people. Only reason not 5 stars is due to the Mac not being enrolled in Apple Business Manager automatically. Have received a response from them and they're hopefully fixing this for future orders :)

Very responsive and fast! I was in a pinch and the team, especially Edwin, made sure that my team had the right equipment before their start date.

Thanks, team!

The whole process from start to finish was quick and easy. We ordered a CTO device which would usually take 4-6 weeks to arrive but it came in less than 24 hours. Sarah made the process incredibly easy and was always quick to reply and assist :)

This is our second plan with Ooodles now as really easy to set up and efficient, friendly service.

Helpful when selling to me and getting me to commit to the credit agreement. But when it came to delivery the process was dreadful. No confirmation of order being accepted, No email to confirm shipping. Then the products turned up at our offices when nobody there. They need to automate their e-commerce journey more. Shame as overall experience in other areas was good but this caused us issues and incurred extra costs for us to have to pickup etc.

Good products at fair terms. Excellent comms.

Fantastic Service. Super quick delivery and product was in perfect condition.

Great customer support. Quick delivery.

I’ve used Ooodles for a few years now, but today I enquired about an upgrade and was told that personal upgrades are no longer available. Only business customers are offered tech rental now as company policy. Very disappointing

Fast and friendly service. Great products offered.

The Ooodles team were always on hand throughout the application process to explain the next steps and what was required, and once the order was placed I received the delivery the very next day - can't fault the service.

Great customer service, however slight delay with delivery as it appeared that the contract wasn't finalised on their side quickly. Otherwise, all good.

Martin from customer service was fantastic! After going through an unresolved complaint, he took ownership and within a day my complaint was resolved. He was apologetic, understanding, and extremely helpful. As a bonus, he said I would receive my new phone two days later, I have actually received it one day later. A massive thank you to MARTIN! Deserves a pay rise.

Great company. Fantastic Tech. Highly recommended.

Quick, convenient service. Good customer care throughout. Easy, pain-free process.

Fast delivery, easy collection, high spec machines, decent prices esp. for long term hire. We're using this service quite extensively in my company now.

Super attentive team! Was great making our first purchase through Ooodles, hopefully the first of many. The pricing model fits our business really well.

I used to lease our equipment following the traditional company leasing approach. That was until I discovered Ooodles! Wow, what can I say - what a refreshing, innovative & forward-thinking approach to equipment sourcing.

If you need frequently, easily renewable equipment with the flexibility of not being tied into any unnecessarily long contract terms & no lump sum payments to make at the end of the term, I cannot recommend Ooodles enough!