Very impressed with the high level of service and instant communication. Ordered a device and arrived in under 24 hours. Also couldn’t find the specific device available anywhere and Ooodles had it.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ooodles is great! We use over 50 devices from them because they offer a good variety of devices, respond quickly when I make contact, and take action as soon as possible when we need repairs, etc. The... See more
Company replied
Helpful when selling to me and getting me to commit to the credit agreement. But when it came to delivery the process was dreadful. No confirmation of order being accepted, No email to confirm shippin... See more
Company replied
I needed to lease a laptop to replace my old, broken one for a few months. They're one of the few companies that are confident enough to actually display prices on their website, which made them an... See more
Company details
About Ooodles - The IT procurement & Lifecycle solution for SMEs
Written by the company
👉 What's Ooodles:
Ooodles is the most flexible IT procurement & lifecycle solution for small-to-medium businesses.
It integrates logistics and financial services and allows companies to lower costs and seamlessly manage their IT 🖥️ devices in one centralised platform.
👉 How we help your business:
- Buy or lease high-spec devices, new or "as-new"
- Ship, track, manage devices from one platform, at the click of a button
- Benefit from cost-effective IT lifecycle management when you select the Ooodles Flex or Ooodles+ option
👉 IT hardware: a business-critical choice for your company:
The IT device you equip your team with is a business-critical choice. You should not compromise because it has a direct impact on:
- Performance
- Efficiency
- Security
- Sustainability
- Employee's engagement
and ultimately how successfully your business can satisfy your customer’s needs. We live in a digital economy and AI is coming: but these technologies run on a piece of IT hardware. Every business leader must make a strategic choice and Ooodles offers the best solution to stay on the forefront of the IT needs.
👉 Ooodles vision:
To make access to tech devices so flexible that IT hardware instantly adapts to the business needs without restrictions.
👉 More about Ooodles:
Built by industry experts and trusted by over 220 SMEs, Ooodles is the most flexible solution to buy, lease, return, repair, and upgrade IT devices whilst embracing the circular economy.
Contact info
7 Stratford Place, W1C 1AY, London, United Kingdom
- +44 (0) 203 608 8618
- support@ooodles.com
- ooodles.com
4.6
Excellent
303 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Renting an ipad air 2022 from Ooodles
Renting an ipad air 2022 from Ooodles, very fast delivery, brilliant new ipad, very happy
October 11, 2022
Reply from Ooodles - The IT procurement & Lifecycle solution for SMEs
Malcolm. Thank you so much for your review! It not only helps us, but our community. Please give us a shout if you need anything else at all!
Advertisement
Brilliant service and quick delivery
October 17, 2022
Reply from Ooodles - The IT procurement & Lifecycle solution for SMEs
Paul! Paul! Paul! Thank you so much for the review - we're so happy we could provide such a service to you! Please do give us a shout if you need anything else during your rental. Welcome To Ooodles!!
Reply from Ooodles - The IT procurement & Lifecycle solution for SMEs
Di! Thank you so much! Welcome to Ooodles! We're so happy to have you!
Amazing highly recommend
October 11, 2022
Reply from Ooodles - The IT procurement & Lifecycle solution for SMEs
Perfection! Thank you so much! Welcome to Ooodles, please do reach out how ever you need to (Socials, Email or Phone) if you need anything else at all. Thank you again.
Absolute joke ordered an iPhone 13 and…
Absolute joke ordered an iPhone 13 and I sold my phone as it said it would definitely come in the next 2 days and a day later they tell me they are unable to process my order due to fraudulent activity? What? Very disappointed and frustrated.
October 6, 2022
Reply from Ooodles - The IT procurement & Lifecycle solution for SMEs
Hi there.
First, thank you for choosing Ooodles, and we are sorry to hear this happened. Remaining for even a day without a phone is frustrating.
Ooodles is regulated by the FCA and must follow very stringent procedures to protect the applicant on many fronts, including the risk of someone stealing your identity. These procedures sometimes slow down the process but are designed to protect users’ data and the customer.
We don’t want someone to use your credentials to make an application, and whenever certain flags arise in the system, we need to put the process on hold and further verify with you.
We’ve reached out to you via Trustpilot, so we get more information and find your order. If you believe the process has incorrectly identified fraudulent activity on this application, we can review it and get it all sorted for you.
Advertisement
So far so good
So far so good! I got the item on a rental for a year its a good price and thier customer service is absolutely brilliant solved every problem and answered all my question with no fuss I am happy to use their services again without any worries!
October 6, 2022
Reply from Ooodles - The IT procurement & Lifecycle solution for SMEs
Thank you so much! Reviews just like this not only help our community but also give our team a little boost. Please do let us know if we can do anything else at any time.
Reply from Ooodles - The IT procurement & Lifecycle solution for SMEs
Shanice! Thank you so much for the review! What are you playing right now? Be sure to check out Spritfairer or Grounded, some of our favourite games at the moment. Welcome To Ooodles!
Super quick delivery fantastic costumer…
Super quick delivery fantastic costumer service
September 28, 2022
Reply from Ooodles - The IT procurement & Lifecycle solution for SMEs
Thank you so much! We do try and if you need anything at all, please do reach out! Welcome To Ooodles! ✌️🧞♂️
Excellent company to deal with
Love my new iPad Pro ooodles are so easy to use. Got a phone call off them to confirm a few details and that was it my iPad came the following day.
September 29, 2022
Unprompted review
Reply from Ooodles - The IT procurement & Lifecycle solution for SMEs
Callum!!!! That's incredible, thank you for the review! We're so glad out team could get that sorted for you and if there is anything else we can do! Welcome to Ooodles 🧘🏽♀️
Advertisement
Fast friendly service
September 15, 2022
Reply from Ooodles - The IT procurement & Lifecycle solution for SMEs
Thank you! Fast and friendly review, which helps both new and possible customers! So again, thank you! Please do reach out at any time if Ooodles can help in anyway. Welcome!
Would recommend, helps cashflow and great service.
We've rented a variety of kit from ooodles in the last few months, from iPhones to Macbook Pros. They are incredibly competitive on price and have really helped our cashflow with new starters joining. The products were delivered super quickly and the whole process was painless.
August 23, 2022
Unprompted review
Reply from Ooodles - The IT procurement & Lifecycle solution for SMEs
Incredible Daniel! Thank you so much for the review! Welcome!
Fantastic! Happy customer.
I have been a customer for 2 months. So feel I am able to make an honest review.
I was a bit sceptical at first due to never hearing of the company. But I have to say they are a great. My Macbook pro came the very next day after ordering just before 2pm. Monthly payment has been taken on the exact date with absolutely no hidden costs. Item was brand new ( they do offer some refurbishment items for lower cost)
Items came via dpd which are known to be a reliable delivery service. Due to my positive experience I am considering ordering another product with them.
Well done OOODLES!
July 20, 2022
Unprompted review
Reply from Ooodles - The IT procurement & Lifecycle solution for SMEs
Thank you so much! An honest and incredible review! Please do let us know when we can help you again, we're always improving our offering and service based on feedback like this! So, please do reach out 🧘🏽♀️✨
Easy and seamless experience from…
Easy and seamless experience from start to finish. Lovely customer service team.
September 15, 2022
Reply from Ooodles - The IT procurement & Lifecycle solution for SMEs
Simon! Incredible! Thank you so much - we will pass this on to the lovely team! And please do shout if you need anything else at all! Welcome To Ooodles - 🧘🏽♀️
Advertisement
Quick easy and reliable
Was a bit hesitant at first as I’ve never heard of Ooodles, but after having placed my order the customer service staff were great and kept me updated on my order throughout. My PS5 came the date it was suppose to and in perfect working condition. 10/10 service.
September 14, 2022
Reply from Ooodles - The IT procurement & Lifecycle solution for SMEs
Dylan! Thank you so much! It means the world! We're fairly small and new! Enjoy your PS5! Be sure to check out Stray! You play as a CAT! Welcome To Ooodles - and please do us a shout if you need anything else!
Good customer care
Very quick response from start to finish good customer care got me laptop the next day after submission of all required documents
September 9, 2022
Reply from Ooodles - The IT procurement & Lifecycle solution for SMEs
Incredible Kudzai! Enjoy your brand new tech, and we are here for you if you should have any questions, issues, or when you are ready to upgrade! ✨🙀🧘🏽♀️ Welcome To Ooodles!
Reply from Ooodles - The IT procurement & Lifecycle solution for SMEs
Incredible Ben! Thank you √
Thank you for the review and Welcome to Ooodles, and please do give our team a chat, call or email if you need anything at all 🧘🏽♀️✨
Speedy service and my brand new iPad…
Speedy service and my brand new iPad Air arrived in perfect condition. I’m so happy with it!
September 11, 2022
Reply from Ooodles - The IT procurement & Lifecycle solution for SMEs
Bethany! That's incredible news! Thank you for the review and Welcome to Ooodles, and please do give us a shout if you need anything at all 🧘🏽♀️✨
Advertisement
Great service no complaints
September 1, 2022
Reply from Ooodles - The IT procurement & Lifecycle solution for SMEs
Thank you for the review and Welcome to Ooodles Thomas!
Please do give us a shout if you need anything at all 🧘🏽♀️✨
Satisfied Customer
Great service! I was kept informed at each stage of the transaction and the product was exactly as described.
August 11, 2022
Reply from Ooodles - The IT procurement & Lifecycle solution for SMEs
Thank you Customer! Feels a tad odd writing that, but thank you all the same!
Welcome to Ooodles, if you need anything at all - our team is here for you. Via online chat, email and phone! Thank you again 🧘🏽♀️✨
Highly recommend ooodles,great service…
Highly recommend ooodles,great service and products, customer service are on the ball
September 2, 2022
Reply from Ooodles - The IT procurement & Lifecycle solution for SMEs
Julie! Thank you so much! Means the world, Welcome to Ooodles! And please, if you need anything else. Our team is here for you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.