OpenAgent Reviews 2,196

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their honest, friendly, and efficient approach, making the entire process feel less stressful. Many highlight the exceptional customer service, noting the quick and helpful responses, as well as the valuable advice and support received. People appreciate the ease of contact and the promptness with which agents are recommended. However, some customers also noted issues with communication, such as receiving an excessive number of automated text messages or not being contacted by all recommended agents. A few people mentioned that some agents failed to show up for appointments or that there was a lack of follow-up from certain recommended agencies.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Service

Reviewers mention positive feedback about service. Customers praise the prompt, friendly, and efficient... See more

Customer service

Users describe positive interactions with customer service. Customers frequently praise the agents for being... See more

Customer communications

People report positive experiences with contact. Customers appreciate the quick contact from numerous... See more

Response time

Clients share positive opinions on response time. Many customers experienced immediate responses and quick... See more

Based on these reviews

Rated 5 out of 5 stars

We chose Harcourts Hallam for their Honest approach to our needs which included an extensive background to people and trades to fix and repair a badly run down property which we will sell in the near... See more

Company replied

Rated 5 out of 5 stars

Got a result from Agents recommended quickly. Two visited today and another one coming tomorrow. Felt a bit overwhelmed with the speed of the contacts but they all made me feel more relaxed about th... See more

Company replied

Rated 5 out of 5 stars

Easy to use website. Immediate response, with a follow up phone call explaining the process and dealing with my questions. The agents who were recommended were all very experienced and highly profess... See more

Company replied

Rated 5 out of 5 stars

Open Agent has given me the opportunity to liaise with not only one agent but a couple to pick and choose from. I listened carefully to what each agent say, talk about what they do best, an... See more

Company replied


Company details

  1. Real Estate Agents
  2. Real Estate Agency

Written by the company

Find and Compare the Best Agents in Your Area. Since 2012, OpenAgent have continuously worked towards delivering on their promise to make it easier for Australians to buy and sell property. We understand the difficulties of the selling process and want to help with every step through our free agent comparison and shortlists, selling tools and calculators, helpful articles and guides and ongoing support whenever you need it. We won’t leave you hanging. We care about the type of agents we recommend to homesellers, so we focus on providing transparent, accurate, up-to-date information so you can choose the right agent for your home and situation. We analyse thousands of suburbs, property sales and real estate agents to find the top performing agents in your area. We are Australia’s No.1 real estate agent comparison site.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Chelsie from Belle’s is a star

Chelsie from Belle’s is a star , she looks very genuine, and we could trust her , thank you

January 6, 2026
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Reply from OpenAgent

Thanks for your feedback, May! We're so glad we were able to connect you with a great agent.

- Susan, OpenAgent

Rated 5 out of 5 stars

Quick response.

Quick response.
Good selection of agents.
Handy tips and information

January 6, 2026
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Reply from OpenAgent

Thanks for your review, Brian!

Rated 5 out of 5 stars

Found me an Agent which I had not…

Found me an Agent which I had not located in my own search. Agent turned out to be knowledgeable, efficient and pro active.

January 1, 2026
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Reply from OpenAgent

Thank you for your review, Thomas! We're so glad we were able to connect you with a great agent.

- Susan, OpenAgent

Rated 5 out of 5 stars

Received great service

Received great service, in what I will use when choosing a real estate agent.

January 7, 2026
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Reply from OpenAgent

Thank you for the wonderful feedback, Jeff!

Rated 5 out of 5 stars

OpenAgent did the hard work of…

OpenAgent did the hard work of selecting a local agent for me.

December 30, 2025
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Reply from OpenAgent

Thanks for your review, Susan! We're so glad we could help simplify the process for you.

- Susan, OpenAgent

Rated 5 out of 5 stars

Sent four agents for me to choose from

Sent four agents for me to choose from. All gave me the details I needed. Three left me their contact numbers. I liked all three but managed to choose one. He was excellent and got me a great price in under 3 weeks.

December 17, 2025
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Reply from OpenAgent

Thanks for the wonderful feedback, Eileen! We're so glad we were able to connect you with a great agent.

- Susan, OpenAgent

Rated 5 out of 5 stars

Another appraisal

It was great to find a real estate agent who had sold houses in my area & to have another opinion.

December 15, 2025
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Reply from OpenAgent

Thanks for your review, Robyn!

Rated 1 out of 5 stars

The ease of choosing an Agent and the downfall of choosing the wrong one!

The experience I had was the ease of finding a local R/E Agent without the fuss of trying to find one myself.
The down side was the one I chose 360 R/E was the worst company I have ever come across! No advertising or home opens for the first month. Second month had two home opens for 20 min each. No communication for updates and no returning of calls. I've wasted nearly 3 months with this 360 R/E. To top it off, I had to pay an Admin fee before they would take it down off advertising, so I couldn't go with another R/E company!! Talk about bully tactics!

December 21, 2025
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Reply from OpenAgent

Thank you for your review, Boo! We're so glad we could help simplify the process for you.

- Susan, OpenAgent

Rated 5 out of 5 stars

Good feedback and quick reply

Good feedback and quick reply. Name of 3 top agents in the area who immediately contacted me.

December 10, 2025
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Reply from OpenAgent

Thank you for your review, Lyn!

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