pricing was competitive. Communication was awful. I was assigned an agent to my contract that was on Vacation until after my contract expired. I am to call twice to try and have someone answer my ques... See more
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In 2014, we set out to reinvent life’s most important transaction with a new, simple way to buy and sell your home. For sellers we eliminate the hassles of showings and months of uncertainty by purchasing the home directly from them. For buyers, we make it incredibly easy to tour hundreds of Opendoor homes so they can find the perfect one. To learn more about how Opendoor works, please visit opendoor.com or download the Opendoor app.
Contact info
410 N Scottsdale Rd, Suite 1600 , 85281, Tempe, United States
- 888-352-7075
- resolution@opendoor.com
- opendoor.com
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My experience was Great
My experience was Great. Everything went smoothly. I was hesitant about going this Route
But I’ll Refer this company to anyone looking to get their home sold.
If I could give less stars I would
If I could give less stars I would. Initially offered 144k and by the time of final offer they offered 117k. Had the inspection- said no issues. Then they backed out 3 days before closing without going over any processes or providing anything in writing. Shady and definitely a bait and switch.
I am giving 5 stars as overall things…
I am giving 5 stars as overall things went great! There were bumps in the road along the way with communication from what the written things were stated and me having to get clarification from the advisor. Originally I was also told by the advisor that I could text him directly and then later found out that I could only talk with him after making an appointment. My inspection went amazing and once it was done the process felt easier. The only thing that didn’t make sense to me was the closing and moving out. The written directions have you taking pictures of your empty house after moving out before you can close. This makes no sense if you are trying to do a simultaneous close, selling one to buy another. And you can’t move out of one into another until the closing is done. The other bump which was very stressful to me was how the closing was handled. After figuring out how the closing and empty house pictures was to work, the title company told me we would start the closing process a couple days early and finish the day before so that funds would transfer in time for the closing of my new house. But the i get an email, not a phone call asking me to get payoff information from my mortgage company on one day and the next day a new payoff for my solar. This made things much more stressful, especially when I have move in things scheduled and movers scheduled. But bottom line everything worked out in the end. I am still kind of in the process as we are now hoping that Opendoor sells our home for what we know it should sell for so that we get additional proceeds.
Here's our experience
Here's our experience. The preliminary offer on our townhome in Colorado Springs was$300,000. We liked that so we completed the assessment with many photos. Our townhome is about 1800 square feet with all hardwood floors and an attached one car garage. It's old but in great condition. Our photos were many and beautiful. The next day we received the final offer of $275,000. We were happy with that and accepted and agreed to move forward. When they sent us the breakdown of what we would receive at closing not only were they taking 5.5 percent fee which was disclosed at the beginning they were also taking $42,000 as a "service fee" if we wanted all the cash at closing! We were told that it was a "service fee" to provide the convenience of us getting $220,000 right now. There was another option to get more but we could only get $210,000 now and the rest later after they sold our home. None of this is disclosed when you start the process. Would anyone in their right mind pad Open Door's bottom line like this?? Then they wanted to do an inspection. We don't have A/C because we are right up next to the foothills of the Rocky Mountains over 6000 feet elevation. They could not tell us that they wouldn't take out more money ($10,000-$12,000) to install A/C if the inspector told them we don't have it. I'm sorry but this seems highly unethical and toe immoral. We ended the relationship with this company and will advise anyone considering it to stay away unless you're totally desperate.
The Initial Offer is Misleading and is designed to lure the seller in under false pretenses.
I have attempted to use Opendoor on two separate occasions, and both times I chose not to proceed because the final offers were substantially lower than the initial offers.
This review concerns only my home in Fayetteville, North Carolina, which is my principal residence. The home is in great condition and includes an in-ground pool. Opendoor’s initial offer was approximately $303,000. After conducting its inspection, Opendoor reduced the final offer to approximately $275,000. In addition, Opendoor included service fees and other costs exceeding $33,000.
In my opinion, Opendoor’s business model is misleading. The initial offer appears attractive, but after the assessment, the final offer can be significantly reduced, with substantial fees and costs added on top. My home assessment was positive, yet the offer was still reduced dramatically.
Based on my experience, I would caution anyone considering Opendoor not to rely on the initial offer. In my case, the final offer did not come close to the initial figure. My experience with another transaction was essentially the same, including substantial fees and costs that made the deal unattractive.
I would not recommend this company.
Beware!
We were unfortunately also victims of this company. The bait and switch pricing is very active and the "fees" are equally just as much as a rip off. We strongly encourage home owner to not become victims of this company.
Selling our house through Opendoor was…
Selling our house through Opendoor was a quick and easy process. Chandi and Suzanne were both readily available for any questions we had and kept us updated through the entire process. I have already recommended Opendoor to several friends who are looking to possibly sell in the near future
Easy and fast process
Easy and fast process. Offered a fair value on my house and good clear communication. In my case I had an expired permit for a new roof that was put on, but the Open Door team was patient a d helpful as I got it cleared up prior to closing. I used the completely online closing and it was amazingly simple to do. Overall very happy with the experience and highly recommend giving them a look!
Avoid
They're marketed as a high-tech real estate company, but they can't even use their own app. They forced me to register on their app just to request property access, then redirected to send the property access code via text.
I never received it. Their solution? Call this support number if you don't get the code, with wait times of over an hour.
Since they're acting as the listing agent, they need to facilitate showings, but if they can't even get people into the property, their odds of getting any offers drop drastically.
Very easy
Very easy! Got to choose my closing date and received a fair price!
This is what homeowners in America & the World need.
We received a quick and accurate pricing estimate for our townhouse that aligned well with recently sold homes in the area. The new app is excellent and very user-friendly. Although we haven’t sold our house yet, Opendoor will be our first choice because it helps us avoid the outdated and time-consuming traditional home selling and buying process.
Cash now more later process was quick…
Cash now more later process was quick and painless. There were not any big surprises. I needed a quick sale to avoid a rent & mortgage payment in uncertain market conditions. This was a stress free solution. It is like the Carmax experience. You may not get the absolute top dollar, but it was not a low-ball offer either. We agreed on their sales price and we share in the profit when it sells.
Super easy to sell my house!
Excellent experience and very fast
I used their services to sell my grandparents' home after a friend recommended them. I was skeptical at first but they really made the process very easy helping me sell my property quickly and at a great price.
We had a great experience with Opendoor
We had a great experience with Opendoor! From the initial offer to inspection and closing, it was so simple. It seemed way too easy! We have already recommended it to family and friends!
I am an agent with eXp Realty and…
I am an agent with eXp Realty and referred a seller to Opendoor as she was looking for the convenience of being able to pick a close date to coincide with the purchase of her new home. Opendoor promised 1% of the purchase price for the referral fee paid to eXp. The closing of my client's home and the purchase of her new home all went smoothly. The problem has been this closed almost six weeks ago and Opendoor has not paid the referral to eXp which was promised and agreed to at close. I keep getting the runaround from their full of shit partnerships support group. If they respond at all it is always another deflection. It was overnighted, it's still being processed...All bullshit. They have not paid anything at this point and you can bet your ass I will never ever refer a seller to Opendoor again. What a pain in the ass waste of time this entire experience has been
Successful Transaction
Everything ended okay. Seemed a little touch and go for a while. Probably due to their policies and procedures necessary when working with a large number of transactions at one time.
Maria was very good and made closing…
Maria was very good and made closing easy.
From start to finish it was great!
From start to finish, Opendoor kept me in the loop and was easy to to communicate and work with.
I had a fairly good experience with…
I had a fairly good experience with Opendoor. I would say my one draw back was the lack of access to an agent. It was difficult to talk with anyone if I had questions or concerns. Everything went very smoothly but it was stressful due to the lack of access to an agent. The title company used was fantastic, Tracy was awesome.
Overall, I would recommend Opendoor.
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