pricing was competitive. Communication was awful. I was assigned an agent to my contract that was on Vacation until after my contract expired. I am to call twice to try and have someone answer my ques... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
In 2014, we set out to reinvent life’s most important transaction with a new, simple way to buy and sell your home. For sellers we eliminate the hassles of showings and months of uncertainty by purchasing the home directly from them. For buyers, we make it incredibly easy to tour hundreds of Opendoor homes so they can find the perfect one. To learn more about how Opendoor works, please visit opendoor.com or download the Opendoor app.
Contact info
410 N Scottsdale Rd, Suite 1600 , 85281, Tempe, United States
- 888-352-7075
- resolution@opendoor.com
- opendoor.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The process went smoothly and the…
The process went smoothly and the people involved were very helpful.
I was skeptical at first due to my age
I was skeptical at first due to my age! Gabby and the rest of sales team at Open Door understood my concerns and explained everything in terms that made my experience easy and gave me the confidence that I needed! Technical support with navigating the App was spot on. Thanks again for the great offer and ease to making our sale equitable for both me and the buyer. Yes, I have already bragged on your Business to
a few other friends that may call on you soon! Would have been better if a Attorney was contracted in our area, that’s the only thing I can think of to make it easier for us.
We truly enjoyed working with Opendoor…
We truly enjoyed working with Opendoor throughout this transaction. The entire process was seamless, well-organized, and virtually stress-free from start to finish. Their team maintained excellent communication every step of the way, making the experience smooth and efficient for everyone involved.
As a real estate professional, I would confidently recommend Opendoor to anyone looking for a straightforward, hassle-free selling experience. Their professionalism, responsiveness, and commitment to keeping the transaction on track made the process a positive one.
If you are wanting to sell your home…
If you are wanting to sell your home quickly without going thru realtors, listings, cash buyers, showings, etc, this is the way to do it if you don’t mind fees for convenience. For me the fees were worth it.
My home was in an “as is” condition, and I am very happy with the convenience of the Opendoor process and the communication to get it done along the way.
Thank you!
Great experience throughout the whole…
Great experience throughout the whole process.
Excellent experience working with…
Excellent experience working with Opendoor selling my house. The all process was very simple and clear. Opendoor was always very attentive to respond any questions from our side. I was very impressed with the numbers they presented to me and the outstanding job from the title company as well. Thanks forever 🙏
Timing Success Story
I reached out to Opendoor because I wanted to sell invest in a multifamily property and don't think I would have been able to pull this off timing wise without their help.
So far, everything has worked very smoothly with this process.
Thank you.
Beware!
The offer was fair, however the fees are OUTRAGEOUS! Literally a service fee of $88,000 which would have rated half our equity. The home advisor initially said he would advocate for lower percentage, but didn’t follow up until four days later after I reached out, only to say no change would be made to the offer. Beware the fees!
The easy button to selling your house
The easy button to selling your house. No repairs. No foot traffic. No staging. Just a fair and simple offer with maximum automation. When I moved up my closing date, no problem, just log in, select a date, and your contract addendum is instantly delivered. This is absolutely the best option if you are in a time crunch or just want transparency and simplicity.
Being very helpful when I need some extra help from somebody
I'll ask home door because Open door gave me the most from my house the other part was that they were not too too hard to work with and was able to make necessary corrections on the property otherwise the money I got was more than what I would got anywhere else
It was a great experience
It was a great experience for my husband and me. Price was good. Staff pleasant to deal with. Only thing I could think of is maybe a little more communication…maybe check-ins.
Definitely recommend
Great service! The title company they used made it more difficult than it needed to be. I would definitely recommend using Opendoor. They gave me a fair price and were very flexible on closing.
The process was easy enough
The process was easy enough. I had a very short window that I needed to sell my house by and Opendoor met my expectations.
Was an easy process to sale the home
Was an easy process to sale the home, I've sold two of my homes successfully.
The best compliment I can give Opendoor…
The best compliment I can give Opendoor is that they give you a fair offer and they are fair about repairs that need to be done to the home. I had received low ball offers from the local buyers but Opendoor came in with a price reflective of the property and the speed and ease in which I wanted to sell my home.
Bait-and-switch offer, then a costly, chaotic closing
I sold my home to OpenDoor and want to share what the process actually looked like, beyond the marketing.
OpenDoor's first offer on my house was reduced by $124,000 without my consent partway through the process, citing a market shift. I pushed back and got no response. Three months later, OpenDoor came back unprompted with a new offer that was actually higher than their original, pre-reduction number, so I accepted.
From there, the closing got pushed back repeatedly, and I was charged a $1,501 "extended closing fee" for delays that weren't caused by me. What I didn't realize until I looked closely is that the closing company OpenDoor uses, OS National, isn't an independent third party — it's wholly owned by OpenDoor. That closing company produced nine different versions of my settlement statement, with nineteen errors between them.
The transaction then failed to close on its original date because OpenDoor said the wire and documents had been delivered, while OS National said they hadn't. I personally called both companies a few hours before the contract was set to expire to get it sorted. To their credit, once I had the right people on the phone, they moved fast — but by then it was too late in the day to wire funds, which cost me a day of interest anyway. The next day, the wire went out, but the receiving lender never got it because of an account number error. Another day of interest gone.
I used OpenDoor for convenience, not because I had no other option. If you're not in a time-critical situation, I'd think hard before going this route.
It was an easy experience and they did…
It was an easy experience and they did everything they said they would. My rep responded quickly and answered every question through the whole process.
What a scam company!
What a scam company!
They will sell trash homes and give you the "land lord special" just for it to look nice upon first look.
After closer inspection, one that actual home inspectors miss, things are shoddly put together or things covered up sp they arent noticed.
We dhould have taken these snake oil salesman men to court and sued the living hell put of them for their shady practices! DO NOT SELL OR BUY ANY PROPERTY FROM THIS GRIFTING "BUSINESS".
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








