Beyond lazy …. Do not bother!
I don’t know how Graham should get his commission from the sale of my house. Before I start I will mention that my ex husband engaged him, he was not my first choice.
Since the property came off the market and was put on with Open Door they did not take the photos, they did not do one viewing, I did them all myself, he did not negotiate the offer, I did that and he has not handed the keys over to the buyers, I have done that!
How on earth he thinks he deserves his commission is beyond me! If anything I should have it as I did most of the work.
Don’t bother using them … they are lazy beyond belief!
Reply from Open Door
Hi Amy,
Thank you for taking the time to share your feedback. I’m sorry to hear that you feel disappointed with your experience, as that is certainly not the outcome we aim for.
During the sales process there were points where you chose to manage certain aspects directly, such as conducting viewings and communicating with the buyers, which we were happy to accommodate. Our understanding was that this approach suited everyone involved at the time.
It’s also worth noting that both your ex-partner and the purchasers indicated they were satisfied with how the sale progressed.
That said, I appreciate you sharing your perspective and would be very happy to discuss your concerns directly if you would like to get in touch.
Wishing you all the best for the future.
Kind regards,
Graeme
Open Door Property