thank you, Claire!
This review is more about Claire Roberts and less about Open House estate agents in Leeds (Morley/Gildersome branch). Words will do little to express my gratitude and appreciation of Claire. I saw the house on last day in March 2018. It was the only house I have seen together with my brother. Written on the wind if you'd like, had my name on it. Up to that point I had seen dozens of properties. The house was originally on for 80K, it was then quickly reduced to 75K, and lastly to offers over 70K. I put an offer for 67K (location was a great con, I would have preferred LS9, LS10 or LS27) thus that was reflected in my offer price. Claire did show reticence and understandably so, as when I initially saw the house it was on for 80K. But the way she did is commanding, she showed tact, understanding and handled hard conversations with care, compassion and dealt with it in a sensible manner. You don't need to be a sociologist, however, it’s common sense and noticeable from miles away that Claire is genuinely interested in people, in sellers and prospective buyers equally. One would have thought that an estate agent will mostly work for the seller’s benefit. After all, the seller will pay the agent the dues. That was not the case with Claire. She was impartial and acted equally as the seller's and buyer's conscience simultaneously. Long after the sale had completed, Claire proved over and over again her character answering courteously and being available on every occasion, on different matters (electric and gas supply, water stop tap). Claire remained true to herself and genuinely interested in helping just as in day one, when I was only one of (probably) dozens others interested in the house.
God bless you!
ps: thank you for the Christmas card!
February 26, 2019
Unprompted review