Opinium Reviews 562

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the payment process, noting its promptness and reliability, with many appreciating the option for direct bank transfers. The user experience is frequently highlighted as positive, with people finding the surveys engaging, varied, and easy to complete. Many consumers also commend the website's functionality, emphasizing its user-friendliness and the accuracy of survey time estimates. However, some customers also noted issues with response times, particularly regarding customer support inquiries. A few people mentioned not receiving replies to their emails or experiencing delays in resolving problems with surveys or payments.

What people talk about most

Payment

Users describe positive interactions with payment, with many reviewers highlighting quick and efficient... See more

User experience

Clients share positive opinions on user experience. Many reviewers find the surveys well-designed,... See more

Website

Reviewers mention positive feedback about the website, often describing it as one of the best survey sites... See more

Value for money

Customers had positive experiences with value for money. Many reviewers found the rewards fair for the time... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers express frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been answering surveys with Opinium for some years. It is one of the very few companies I will still answer questions for these days as the surveys are sensible, not over repetitive, treat respon... See more

Rated 4 out of 5 stars

There are plenty of opportunities to complete politically based surveys and its quite quick and easy to rack up the payment threshold. On the down side this is 25 pounds which could.ideally be set a b... See more

Rated 4 out of 5 stars

I have been using Opinium for over 5 years and always had a great experience. I receive several invites to surveys every week by email. The time estimate to complete each survey is not always accurate... See more

Rated 4 out of 5 stars

In general survey companies operating in the UK give poor rewards and do not design their surveys to be convenient for respondents. Opinium Research however is one of the better ones. From 10 February... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

562 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 2 out of 5 stars

Cannot contact anyone

I filled in lots of surveys to get to the £25 cash out point. I redeemed this prize and have not received it. I have emailed, I have logged a ticket on the helpdesk and tried to call. I haven't heard from anyone. Extremely disappointed.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, applied for a gift card after done so many surveys and they said they sent the gift card , but never did!

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

an amazing survey site

an amazing survey site that rewards you for your opinion on many different topics. Been a member for many years and do get rewarded quickly for nswering short and long surveys. Brilliant customer servcie too!!!

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

I have been doing the surveys for about…

I have been doing the surveys for about 4 or 5 years now and always try to give as accurate as possible answers to the questions. I have built up a small savings amount from the surveys which is nice to see. When I redeem the monies in my Opiniom account they always transfer efficiently to my savings account.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

No longer the Company I used to work with

I have been with Opinium for several years and would have given them 5* but for recent events. On my last two sueveys I have answered the questions honestly and carefully as I always do. The first one rejected my answers as not suitable after I'd reached 99%. The second survey actually suggested my answers were not acceptable, with a suggestion of dishonesty which I found offensive again at 99%. I think it is morally wrong to extract information and then pull out from the survey.I am very disappointed after so many good years with the company.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Opinium Surveys

I have been a member of Opinium surveys for a number of years. They issue interesting surveys and payment to account is always prompt. Reward redemption from £25 upwards is also prompt. Problems which may occasionally occur are also dealt with promptly. I recommend this company.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

What a fantastic platform

What a fantastic platform, I used to use numerous survey sites, but made the decision to cut back. The one I kept was opinion. The surveys are interesting and varied and the reward is paid quickly, when you have an issue, the support you receive is excellent. Need I say more !!

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

Opinium never paid my commission

Opinium never paid my commission. Emailed them twice through their website and I was completely ignored. I have other accounts with other market researchers and have never had this problem. The surveys are time consuming and to be simply ignored is unacceptable. Avoid

September 13, 2025
Unprompted review

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