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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the company's service and customer support, describing it as unresponsive, unhelpful, and difficult to access. People frequently encountered issues with their devices, including poor quality, glitches, and problems with basic functionalities like the camera and battery life. Conversely, a small portion of people felt satisfied with their purchases, highlighting aspects like good camera quality, long-lasting battery, and overall performance. Some also praised the innovative design and advanced features of certain models, finding them to be a significant improvement over other brands.

What people talk about most

Product

Users describe ambiguous interactions with product. Many reviewers express significant dissatisfaction,... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers praised the quality, highlighting... See more

Service

Reviewers highlight negative aspects of service, with many describing it as "awful" and "horrible." Customers... See more

Customer service

Clients share negative opinions on customer service, with many describing it as "rubbish" or "non-existent."... See more

User experience

Reviewers mention negative feedback about user experience, with many finding the ColorOS difficult to use.... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Quite a bad phone, a bad camera, constantly glitches. And it’s unclear what he does, how he does it with this company Google. He turns everything upside down, puts it up as he wants, deletes photos hi... See more

Rated 2 out of 5 stars

Wish I'd read these reviews before I got this oppo.. worse phone ever, doesn't do little things that other android phones do. The video is useless at night, fuzzy. Battery life is nothing to write... See more

Rated 2 out of 5 stars

Very disappointed that the company will not let me purchase a new lens for my OPPO A18 phone They tell me to send my phone to them. Which is impossible when you live 450 km from the nearest serv... See more

Rated 2 out of 5 stars

Got myself an Oppo A 57s , and i hate it ..typing is disaster , one bit off and the window closes down , i’m going back to Samsung .


Company details

  1. Electronics Company

Information provided by various external sources

Guangdong OPPO Mobile Telecommunications Corp., Ltd, commonly referred to as OPPO, is a Chinese consumer electronics and mobile communications company headquartered in Dongguan, Guangdong, in China, and known for its smartphones, Blu-ray players and ot...


Contact info

2.0

Poor

TrustScore 2 out of 5

983 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great experience with my OPPO find N2…

Great experience with my OPPO find N2 Flip. Customer service has been great when asking about my warranty etc. the device itself is great one of if not the best phone I've ever owned. You don't even notice the fold in the screen. The further app support for mini apps is also great however I am saddened to see the Spotify mini app go. I changed from a Google pixel 7 pro and haven't regretted once. Audio is great and I've experienced no bugs.

March 1, 2024
Unprompted review
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Rated 1 out of 5 stars

Cant even load anything

phone I bet other brand like china fake phone is even better than this trash👹 oppo I bet any other 300+ money phone is even better than oppo cant even load google sometimes and can't even load google text worst brand to buy very trash not for people to buy this oppo and need to take like 10 hour to load into this website

February 4, 2024
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Rated 1 out of 5 stars

very bad experience with Oppo reno 5pro

oppo did not give me replacement even after vertical line in my phone display due to oppo update
this line has appeared on my display for the second time, and they say that we cannot make the display and give it to you after the second time line appears.
there was a dent in my phone due to an accident, hence they refused to make this display.
i have to say to oppo that it is not an accident, it does not happen in our hands but due to your update, the display of my phone has gone to the line, and you have not solved that problem.
i am feeling so regretful as to why i bought oppo's phone and i request all the phone customers to never buy oppo's phone.
THESE ARE VERY GREEDY PEOPLE

February 3, 2024
Unprompted review
Rated 1 out of 5 stars

Have recently purchased an oppo phone…

Have recently purchased an oppo phone and was gutted to find my Dr Dre headphones weren't compatible with the phone even though they are with every other phone and laptop in the store except for crappy oppo devices. So now I have to spend more money on buying headphones that are compatible. Oppo were no help. And I would not buy again.

February 1, 2024
Unprompted review
Rated 1 out of 5 stars

One of the useless service oppo

One of the useless service oppo. I bought an earbuds of oppo and after using six month it stopped working. The value of earphone was 49.55 euro.when it went to care center their technician said you have to pay 111 euro for repair. When i heared i laughed and told them does it make sense. Oppo said we took it out of waranty . I said how is it possible even its not completely six months .

I suggest to do not buy product from them.

January 31, 2024
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Rated 1 out of 5 stars

My Oppo cph2271 smartphone was only…

My Oppo cph2271 smartphone was only just okay at first, crappy and not good at all. After each 'update' the performance just got progressively worse. Now it's really bad. As far as I'm concerned it is truly a lousy worthless absolute piece of junk and I will not buy any Xaomi product ever again. I feel cheated.

January 8, 2024
Unprompted review
Rated 1 out of 5 stars

Worst phone ever. Don't buy. Honestly it's a piece of sh^t. Run

I've hated this phone since I got it. I can't believe I'm still using this piece of ridiculous "technology" to write this. It's not user-friendly in any way and an awful purchase. I don't ever write reviews but I honestly feel people should be warned. Oppo needs to go.

February 1, 2023
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Rated 1 out of 5 stars

I had the first phone for a month then…

I had the first phone for a month then started cutting off in the middle of a call for no reason. They replaced it and one month later same problem, also its so sensitive to answering, if you touch the wrong part it goes blank. Won't be purchasing another one.

April 29, 2023
Unprompted review
Rated 1 out of 5 stars

Update Catastrophe

When my phone tells me an update is available I always update. I went to 14 from 13 and now I have no screencast. I use this constantly. Help centre tried 5 attempts the said send it interstate for repairs because update was faulty. They would not say if all data and files would be lost, or how long it would take, just "we understand this is inconvenient"
In this day and age I'm sure a patch could be emailed to me. No more OPPO phones for me.

January 1, 2024
Unprompted review
Rated 1 out of 5 stars

Mande mi reno 6 pro a areglar que se…

Mande mi reno 6 pro a areglar que se jodio la placa base se apago de repente y no pasaba del modo recoveri me dijeron que 15 dias laborables lo tendria de vuelta han pasado mas de 2 meses y todavia no se nada del mobil lo unico que me queda para hacer reclamar con ocu y poner una denuncia que despues de tanto tiempo no se nada de mi vien. En mi vida comprare esta marca mas y no la recomiendo si quereis pasar estresados todas las semanas compraros un oppo esa deberia ser la pubilicidad. Que ya es una pesadilla lo que se tardaria en arreglar 3 horas por lo aue me dijeron en tiendas de reparacion ellos tardan mas de 2 meses despues de esos mas de 2 semanas desde que dicen que ya esta areglado y sigo sin recibiendolo.

October 18, 2023
Unprompted review
Rated 1 out of 5 stars

worse phone and service ever

my oppo reno 5 pro suddenly shown a pink line for no reason after bring it to center I was being request to replace lcd screen which cost expensive like sh!t i rather buy back samsung brand goodbye garbage oppo big scam of OS update trying to force user to pay for more great scam of product

December 8, 2023
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Rated 1 out of 5 stars

unbelievably ignorant company

Most unbelievably ignorant company iv had the miss pleasure of dealing with. Had my phone for weeks for repair, numerous emails to get a status on what's happening and all have been ignored. No reply, nothing. Complained and still nothing, tried the online chat and never connects, dispute been next in the queue. Disgusting way to treat customers!

December 6, 2023
Unprompted review
Rated 1 out of 5 stars

The phone works great but HUGE big…

The phone works great but HUGE big but....it causes immediate and severe heat in my hand joints and bad stiffness in hand joints when using it to txt or type.
I would absolutely not put this phone to my head.
This is a totally new experience for me. It never happened to me using cheap Wiki,iPhone or several other phones. Phones are supposed to operate safely despite using so called low power microwave.
I'll have to switch to using laptop when possible for texting via What's app etc

December 3, 2023
Unprompted review

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