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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the company's service and customer support, describing it as unresponsive, unhelpful, and difficult to access. People frequently encountered issues with their devices, including poor quality, glitches, and problems with basic functionalities like the camera and battery life. Conversely, a small portion of people felt satisfied with their purchases, highlighting aspects like good camera quality, long-lasting battery, and overall performance. Some also praised the innovative design and advanced features of certain models, finding them to be a significant improvement over other brands.

What people talk about most

Product

Users describe ambiguous interactions with product. Many reviewers express significant dissatisfaction,... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers praised the quality, highlighting... See more

Service

Reviewers highlight negative aspects of service, with many describing it as "awful" and "horrible." Customers... See more

Customer service

Clients share negative opinions on customer service, with many describing it as "rubbish" or "non-existent."... See more

User experience

Reviewers mention negative feedback about user experience, with many finding the ColorOS difficult to use.... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Quite a bad phone, a bad camera, constantly glitches. And it’s unclear what he does, how he does it with this company Google. He turns everything upside down, puts it up as he wants, deletes photos hi... See more

Rated 2 out of 5 stars

Wish I'd read these reviews before I got this oppo.. worse phone ever, doesn't do little things that other android phones do. The video is useless at night, fuzzy. Battery life is nothing to write... See more

Rated 2 out of 5 stars

Very disappointed that the company will not let me purchase a new lens for my OPPO A18 phone They tell me to send my phone to them. Which is impossible when you live 450 km from the nearest serv... See more

Rated 2 out of 5 stars

Got myself an Oppo A 57s , and i hate it ..typing is disaster , one bit off and the window closes down , i’m going back to Samsung .


Company details

  1. Electronics Company

Information provided by various external sources

Guangdong OPPO Mobile Telecommunications Corp., Ltd, commonly referred to as OPPO, is a Chinese consumer electronics and mobile communications company headquartered in Dongguan, Guangdong, in China, and known for its smartphones, Blu-ray players and ot...


Contact info

2.0

Poor

TrustScore 2 out of 5

983 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

One of the worst service is oppo I gave…

One of the worst service is oppo I gave my mobile in oppo service center to replacement of screen now it's more then 1 month till now there is no update friends place avoid this oppo mobile because after purchasing you will definitely face problems

December 2, 2023
Unprompted review
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Rated 2 out of 5 stars

Phone oppo x5pro

Phone oppo x5pro . I had high hopes as thought it would be on the same level as Huawei , How wrong was i. Phone constantly freezes and crashes or just restarts for no apparent reason. I will not be getting another one upon upgrading.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Please make an edge phone in 2024

Please make an edge phone in 2024, I use 3 phones x3 neo, 4 pro 5g, 5pro 5g and I don't want to leave edge if I upgrade, I've been waiting for several years for you to release an edge

November 22, 2023
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Rated 5 out of 5 stars

Considering the amount of negative…

Considering the amount of negative comments I'm not sure whether I should be posting this. I purchased the oppo find x5 pro as a used phone over a year ago. To be honest, it's been fabulous. Left my Samsung S21 standing, A couple of things I really noticed was speed and the GMS signal. I can't fault it. The only complaint is. I wish there was more choice of fonts.

November 3, 2023
Unprompted review
Rated 1 out of 5 stars

Oppo find x3 neo

Oppo find x3 neo

After 1 year usage green lines suddenly appearing one by one who knows in few days green lines will cover the whole screen and turn it to a piece of junk, wasting big amount for buying this phone so disappointed.

September 20, 2023
Unprompted review
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Rated 5 out of 5 stars

Oppo Watch Free is fantastic!

I have a OnePlus phone and since I couldn't get a OnePlus watch, I did some research and found the Oppo Watch Free which is a part of BBK Electronics which also make OnePlus phones, it thankfully works perfectly with my phone.
I ordered the watch after looking at some reviews and it's exactly what I was looking for, it's not too expensive and it's not a cheap build.
The Bluetooth has a mind blowing range, the display is crystal clear, I love the functions especially the torch mode, it definitely comes in handy when I've dropped something in the dark.
I love how I can have a custom watch face and I can also change the straps to some pretty funky ones. I find the sleep tracking and freestyle workout mode helpful. The functions of the watch are very quick and the Cornering Gorilla Glass makes this display tougher than my previous watches.
Oppo shipped the device incredibly fast, I ordered it at 23:40 and within an hour it had already shipped and was on the way to me 😱

I've been using this watch everyday and I thoroughly enjoy using it, it makes daily tasks so much easier to keep on time with and it also keeps me on track with my alarms, instead of a peaceful melody from my phone's alarm which I now unfortunately sleep through, this watch vibrates on my wrist and I actually wake up!
I definitely recommend this watch to anyone.

September 27, 2023
Unprompted review
Rated 1 out of 5 stars

OPPO A54 5G

OPPO A54 5G
Model CPH2195
Gawd awful piece of junk.
Purchased this November 22, 3 months later starts misbehaving. I lift if up to answer a call, it's binging in the background. I put the thing down, it's binging. In my handbag, binging away to itself like an loon.
I'm in the middle of doing something on Google, it just closes the window and reverts back to the main screen.
Same thing on DuckDuckGo.
Same thing on WhatsApp, and you guessed it, binging all the way. I try to record a voice message in WhatsApp, blimming binging in the background all during the message.
I can't believe this rubbish came out of Korea.
This 'software hardware whatever' glitch nobody can seem to fix because when I take it in the little fecker behaves, and therefore it remains unreturnable. Halfway home in the car, binging....
Avoid like the plague.
Can't wait for this contract with EE to come to and end so this contrary piece of rubbish can go straight into the recycling bin, for scraps.

March 15, 2023
Unprompted review
Rated 1 out of 5 stars

Bad storage software (OPPO)

Keeps on switching itself to silent mode, leading to missed calls, memory card works independently, cant use memory card as default storage phone gets full with only apps on it. Useless mobile phone I ever bought... Pity there is no 0 level review

September 26, 2023
Unprompted review
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Rated 1 out of 5 stars

Apt anagram :(

Bought an OPPO mobile phone through O2 shop in March 2023. All seemed good until it just suddenly died for no apparent reason after 5 months. Phone was well charged, no accidental damage and no neglect. However, they've had the cheek to tell us that it's not covered under warranty. Complaint now raised through O2

September 7, 2023
Unprompted review
Rated 1 out of 5 stars

Disappointed with Water Resistance and Lack of Assistance

DONT BUY!!! I purchased the Oppo Reno8 Pro 5G, expecting durability. However, it fell into a pool recently, and it stopped working immediately. The phone's IP54 rating was no help, and I believe it should handle accidental water exposure better.

What's even more disappointing is that despite reaching out to Oppo's customer service, I haven't received any meaningful assistance. The damages were solely due to water exposure, not external forces like dropping or tampering.

I hope Oppo improves the water resistance of their flagship models and provides better customer support. While the phone has great features, its water resistance let me down, and the lack of assistance adds to the frustration.

The Reno8 Pro 5G's water resistance falls short of expectations, and potential buyers should be aware of this limitation, along with the poor customer support concerns.

September 4, 2023
Unprompted review
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Rated 1 out of 5 stars

Worst phone I've ever had plus locked…

Worst phone I've ever had plus locked in to an 18 month contract 😭 camera was supposed to be incredible it's not and I can't open a single thing in this phone without adds popping up they even Pop up mid typing and I've tryed everything I can to switch them off I will definitely never have another oppo phone just terrible 😔

September 5, 2023
Unprompted review
Rated 1 out of 5 stars

The Oppo is a piece of junk

The Oppo is a piece of junk - do not buy! Everything about it is wrong. Here are just a few: the volume control on the side of the phone right where your hand natural goes to hold it - consequently you will be unwittingly and steadily turning off the volume - leading to missed calls. Horrible swipe button to take calls, which doesn't always swipe, means constantly trying to swipe the button, failing and missing the call. I could got on - but already becoming angry, so will stop here... DO NOT BUY ONE and end up crazed like me!

September 4, 2023
Unprompted review
Rated 1 out of 5 stars

Hey guys oppo is very very worst product

Hey guys, pls don't go to buy oppo phone . My phone is F21s pro. My phone display touch got problem while using its manufacturing defect. In the warranty period they says u have to pay for display, it's really cheating guys plz it's my own experience from oppo
Plz don't go to by oppo phones

September 2, 2023
Unprompted review

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