Excellent experience here at Optegra. All staff are very friendly, knowledgeable and professional. Surgeon is excellent. If you need cataract surgery, go for it, don’t be afraid. The operation is... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Very prompt contact after referral from optician. An extremely clean and friendly environment. The staff were all very professional and answered all questions clearly and with reassurance. They m... See more
Company replied
Being able to speak on the phone to book or ask questions. Having an appointment time and not everyone arriving all at the same time. Even taken up early on both occasions. Reception very friendly and... See more
Company replied
Company details
Written by the company
Optegra Eye Hospital was born in 2007, with the vision of providing truly outstanding eye health care for every patient. Since then, we have grown nationwide with over 18 dedicated eye hospitals and clinics in the UK, treating over 1.3 million eyes to date. Our singular focus on eye health care and consultant-led approach means we deliver the right treatment for every patient. You’re assured the best calibre of laser eye surgery, cataract removal, lens replacement surgery and medical eye treatments – all performed to the highest clinical standards. We have over 6,300 5 star reviews and we are committed to ensuring this is maintained by putting our patients at the heart of everything we do. We understand that every patient is different and our top NHS trained consultant ophthalmic surgeons and their specialised clinical teams will work with each and every patient to find the correct solution for them. With access to over 100 consultants within our nationwide network of dedicated, purpose built eye hospitals we are able to offer our patients the full spectrum of eye health care using the latest techniques and technologies.
Laser eye surgery, cataract surgery, lens replacement & vision correction specialists
Written by the company
- We are committed to helping our patients live a fuller life
- We have treated over 1 million eyes. Eyesight is precious. Trust our experts to look after yours.
- Dedicated eye hospitals
- Optegra is a true pioneer in eye health care. Inside our dedicated eye hospitals, our recognised experts perform specialist ophthalmic procedures, laser eye surgery, cataracts removal and lens replacement surgery, all under one roof. Each one a profound experience for patients. A chance to live a fuller life; to see every day in glorious high definition.
- Consultant-led approach
- Our consultant-led approach means we deliver the right treatment for every patient. Cataract removal, laser eye surgery, lens replacement medical eye treatments and innovations – all performed to the highest clinical standards.
- Innovative and pioneering
- Looking to the future, we are the leader in eye science research, pioneering new innovations such as the first telescopic lens implanted in the UK. We continue to research the latest technologies to ensure we are offering our patients the most up to date care available.
Contact info
United Kingdom
- 0808 291 6099
- eyecare@optegra.com
- optegra.com
4.8
Excellent
8K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very friendly staff and reassuring
Very friendly staff and reassuring
February 25, 2026
Unprompted review
Reply from Optegra Eye Health Care
We appreciate your feedback Gill and are so glad our staff was friendly and reassuring.
The company Optegra Eye Health Care
The company was absolutely brilliant from meeting the receptionist to the final operation first class.
February 25, 2026
Unprompted review
Reply from Optegra Eye Health Care
We're happy to hear that you had a brilliant experience with our company, from the receptionist to the final operation. Thank you for your review Stephen!
It was made very easy and to feel safe
February 25, 2026
Unprompted review
Reply from Optegra Eye Health Care
We're happy to hear that you felt secure and that your experience was easy. Thank you for your positive feedback Ernest!
A very good experience
Quick appointment for cataract surgery despite having to rearrange date due to illness. Seen on time on my three trips there. Pleasant and efficient staff. Overall a very good experience and a good outcome for my sight.
February 23, 2026
Unprompted review
Reply from Optegra Eye Health Care
Thank you for your review! We're happy to hear that you had a positive experience and appreciate you sharing your feedback.
Extremely friendly staff
Extremely friendly staff, very professional and knowledgeable, felt very safe, thank you
April 7, 2026
Unprompted review
Reply from Optegra Eye Health Care
We appreciate your feedback and are so glad you felt secure and well-cared for by our professional and friendly team. Thank you Anthony!
Attentive staff
Attentive staff, efficient, helpful and professional. Great and would recommend to all.
February 25, 2026
Unprompted review
Reply from Optegra Eye Health Care
We appreciate your recommendation and are happy to hear you received attentive, efficient, helpful, and professional service from our great staff John!
Friendly professional staff
Friendly professional staff, I have a new lease of life now!
February 19, 2026
Unprompted review
Reply from Optegra Eye Health Care
We are so happy to hear that our friendly, professional staff made such a difference. Thank you for your positive feedback Jackie!
Very friendly and professional staff…
Very friendly and professional staff Very efficient and informative I would highly recommend the whole process took about 1 hour.
February 24, 2026
Unprompted review
Reply from Optegra Eye Health Care
We're happy to hear that you found our staff friendly, professional, efficient, and informative. We appreciate your recommendation Bruce!
Overall a good experience though there…
Overall a good experience though there was a long waiting time at my first appointment.
February 24, 2026
Unprompted review
Reply from Optegra Eye Health Care
We're glad you enjoyed your experience overall Mr Dandie. However, we are sorry to hear about the long wait during your initial appointment and appreciate your feedback. We will share this with our team as we aim to continually improve our service.
Cataract surgery made easier
Initially there were some hiccups trying to book an appointment using the computer but, once the appointment was made, staff on site were helpful, friendly and efficient at both the pre-surgery tests and on the days of surgery.
Would recommend the Optegra clinic for surgery in a clean, relaxed environment staffed by professionals.
March 24, 2026
Unprompted review
Reply from Optegra Eye Health Care
We appreciate your feedback and are pleased that our team provided a positive experience during your visits Malcolm. We'll review our appointment booking process. Thank you for recommending us!
Mandy
Everything was great, can't fault anything or anyone. Would recommend to anybody.
February 24, 2026
Unprompted review
Reply from Optegra Eye Health Care
We're happy to hear that you had such a positive experience and that everything met your expectations Morris. Thank you for recommending us!
I felt comfortable when having surgery…
I felt comfortable when having surgery as the staff explained everything clearly before hand. So I was less nervous.
March 31, 2026
Unprompted review
Reply from Optegra Eye Health Care
We're happy to hear that our team helped you feel comfortable and less nervous by clearly explaining everything before your surgery Anne. Thank you for your feedback.
I highly recommend the Sheffield based Optegra.
The staff were fantastic they were all friendly and helpful. I can now read the messages on my phone without glasses which is great. They are not perfect but they did explain this to me that I might need glasses for reading. I can manage without but it is a strain on my eyes. But I do recommend it and the Sheffield Optegra was wheelchair friendly which I need. It is also well situated for travelling.
February 24, 2026
Unprompted review
Reply from Optegra Eye Health Care
We're glad you enjoyed your experience and that our staff were helpful Bruce. We appreciate your recommendation and are pleased the location and accessibility suited your needs. We acknowledge your comments regarding reading and any strain on your eyes. Thank you for your feedback.
Wonderful experience
Efficient, friendly and expert staff from start to finish - both Cataracts done within a space of five weeks with no problems at all - would recommend Optegra to anyone considering eye surgery
April 1, 2026
Unprompted review
Reply from Optegra Eye Health Care
We're delighted to hear about your positive experience with our efficient and friendly team Carol! It's great that your cataract surgeries went smoothly. Thanks for recommending us!
Inquiry
Rang Optegra regarding an inquiry which was handled efficiently.
April 8, 2026
Unprompted review
Reply from Optegra Eye Health Care
We're happy to hear that your inquiry was handled efficiently. Thank you for sharing your positive experience with us Tony!
Whole team very reassuring and friendly…
Whole team very reassuring and friendly which helped put all fears away. The operation itself was very quick painless maybe a little uncomfortable, but, all good
The after care was excellent.
March 25, 2026
Unprompted review
Reply from Optegra Eye Health Care
We're so happy to hear our team reassured you and alleviated your fears. It's great to know the operation was quick and the aftercare excellent. Thank you Ian!
A very caring and professional…
A very caring and professional company..Would highly recommend.
February 23, 2026
Unprompted review
Reply from Optegra Eye Health Care
We appreciate your recommendation and are so glad you found our company caring and professional during your experience. Thank you for your review Deborah!
All aspects went perfectly.
All aspects went perfectly.
Staff excellent. No issues.
March 18, 2026
Unprompted review
Reply from Optegra Eye Health Care
We're happy to hear that all aspects went perfectly for you. We appreciate your positive feedback about our staff!
The staff were great
The staff were great, talked me all the way, from start till end,well recomend to any body
February 24, 2026
Unprompted review
Reply from Optegra Eye Health Care
We're so glad to hear that our staff made you feel supported throughout the entire process. Thank you for your recommendation!
Wonderful experience
Brilliant staff and doctors pain free wonderful experience altered my life
February 28, 2026
Unprompted review
Reply from Optegra Eye Health Care
We are happy to hear that you had a wonderful, pain-free experience with our staff and doctors. Thank you for your positive feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.