Excellent experience here at Optegra. All staff are very friendly, knowledgeable and professional. Surgeon is excellent. If you need cataract surgery, go for it, don’t be afraid. The operation is... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Very prompt contact after referral from optician. An extremely clean and friendly environment. The staff were all very professional and answered all questions clearly and with reassurance. They m... See more
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Being able to speak on the phone to book or ask questions. Having an appointment time and not everyone arriving all at the same time. Even taken up early on both occasions. Reception very friendly and... See more
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Company details
Written by the company
Optegra Eye Hospital was born in 2007, with the vision of providing truly outstanding eye health care for every patient. Since then, we have grown nationwide with over 18 dedicated eye hospitals and clinics in the UK, treating over 1.3 million eyes to date. Our singular focus on eye health care and consultant-led approach means we deliver the right treatment for every patient. You’re assured the best calibre of laser eye surgery, cataract removal, lens replacement surgery and medical eye treatments – all performed to the highest clinical standards. We have over 6,300 5 star reviews and we are committed to ensuring this is maintained by putting our patients at the heart of everything we do. We understand that every patient is different and our top NHS trained consultant ophthalmic surgeons and their specialised clinical teams will work with each and every patient to find the correct solution for them. With access to over 100 consultants within our nationwide network of dedicated, purpose built eye hospitals we are able to offer our patients the full spectrum of eye health care using the latest techniques and technologies.
Laser eye surgery, cataract surgery, lens replacement & vision correction specialists
Written by the company
- We are committed to helping our patients live a fuller life
- We have treated over 1 million eyes. Eyesight is precious. Trust our experts to look after yours.
- Dedicated eye hospitals
- Optegra is a true pioneer in eye health care. Inside our dedicated eye hospitals, our recognised experts perform specialist ophthalmic procedures, laser eye surgery, cataracts removal and lens replacement surgery, all under one roof. Each one a profound experience for patients. A chance to live a fuller life; to see every day in glorious high definition.
- Consultant-led approach
- Our consultant-led approach means we deliver the right treatment for every patient. Cataract removal, laser eye surgery, lens replacement medical eye treatments and innovations – all performed to the highest clinical standards.
- Innovative and pioneering
- Looking to the future, we are the leader in eye science research, pioneering new innovations such as the first telescopic lens implanted in the UK. We continue to research the latest technologies to ensure we are offering our patients the most up to date care available.
Contact info
United Kingdom
- 0808 291 6099
- eyecare@optegra.com
- optegra.com
4.8
Excellent
8K reviews
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Efficiency
It was my 2nd surgery (right eye ; 17 Feb) for my left eye today
From reception to pre-op anaesthetic and the post-op self care guidance were clearly informed
A
April 2, 2026
Unprompted review
Reply from Optegra Eye Health Care
Thank you for your review, Mrs Arnoldi. We’re glad your second surgery went smoothly and that the team kept you well informed at every stage.
Life-changing! Better than 20/20 vision and incredible staff ⭐️⭐️⭐️⭐️⭐️
I want to say a massive thank you to Optegra (Sheffield) for how amazing they were from start to finish with my laser eye surgery (SMILE). From the initial consultation right through to the aftercare, the entire journey has been nothing short of incredible.
A special shoutout to Caroline on reception, who couldn't have been more helpful and kindly guided me through the payment process, and to Patrick, the optician, who is incredibly knowledgeable! Honestly, all the staff couldn't do enough to help!
The care on the actual day of the surgery (at the Bradford clinic) was exceptional. They completely put me at ease and explained everything so clearly. The video from the surgeon was a fantastic touch- it really reassured me and made sure I knew exactly what to expect.
The results speak for themselves. I had a prescription of -5.75, and now my eyesight is actually better than 20/20! I am completely glasses-free and couldn't be happier.
I wouldn't think twice about recommending Optegra, especially the wonderful team at Sheffield (and Bradford). Just to be clear, this is not a paid or bribed ad - just a very happy customer who can vouch for them first-hand!
March 17, 2026
Unprompted review
Reply from Optegra Eye Health Care
Thank you for your review, Hannah. We’re thrilled to hear your SMILE surgery went so well and that you’re enjoying glasses-free vision! It’s wonderful to know the team at Sheffield and Bradford made you feel supported throughout your journey.
Very fast friendly and professional…
Very fast friendly and professional service
February 18, 2026
Unprompted review
Reply from Optegra Eye Health Care
Thank you Mrs. Dorothea for your kind review!
Had my consultation appointment changed…
Had my consultation appointment changed 4 times. Then another appointment came through. On speaking to them my appointment was cancelled and nobody thought to let me know
April 2, 2026
Unprompted review
Reply from Optegra Eye Health Care
Thank you for your feedback, Sharron. We’d like to look into this for you, could you please share your hospital location and patient ID so the team can follow up directly?
All went smoothly
February 18, 2026
Unprompted review
Reply from Optegra Eye Health Care
Thank you for sharing Nicholas!
The doctors and nurses are lovely and…
The doctors and nurses are lovely and engaging, however they are let down by the reception team who were unfriendly and uncommunicative. My first appointment was about 45 minutes late and this was communicated to me. Very poor client journey experience on this visit as well as subsequent visits.
February 26, 2026
Unprompted review
Reply from Optegra Eye Health Care
Thank you for your feedback, Sarah. We’re glad you found the doctors and nurses engaging and supportive, and we appreciate you sharing your experience with the reception team and appointment timings.
Feeling at ease with the wonderful…
Feeling at ease with the wonderful staff. They talked you through every step of the procedure. Big bonus was I did not have to use continual drops after the op, one injection and that covered all the drops.
February 19, 2026
Unprompted review
Reply from Optegra Eye Health Care
Thank you for your review, Mrs Lloyd. We’re glad the team helped you feel at ease and that the procedure went smoothly with our drop-free pathway!
Second cataract eye operation went…
Second cataract eye operation went well. First time I had injection and did not feel anything. This time I had drops. Staff and doctors made you feel comfortable and not nervous.
February 18, 2026
Unprompted review
Reply from Optegra Eye Health Care
Thank you for your review, Christine. We’re glad your second cataract operation went smoothly and that the team helped you feel comfortable and at ease throughout.
I wasn’t given the post/op assessment…
I wasn’t given the post/op assessment even though I asked Optegra 3 times.
March 23, 2026
Unprompted review
Reply from Optegra Eye Health Care
Thank you for your feedback, Mrs Baldwin. We’d like to make sure your post-op assessment is arranged, if you can share your hospital and patient ID details with us we can look into this for you.
Cataract surgery
I felt very relaxed.The properative routine and eyedrop regime was very professional .The booklet we were given to read was helpful.I felt well prepared and in safe hands.The procedure was quick and pain free.Everyone was friendly and supportive.My short sight was corrected too and I am very pleased with the results.I just need reading glasses now.
March 12, 2026
Unprompted review
Reply from Optegra Eye Health Care
Thank you for your review, Jane. We’re pleased to hear you felt well prepared and supported, and that you’re happy with your results.
Poor telephone service for NHS patients
I hung on for 20 minutes at 1.30 pm waiting to speak to someone to change my appointment date. I was then cut off. However, the following morning at 8.20 I got through immediately.
March 30, 2026
Unprompted review
Reply from Optegra Eye Health Care
Thank you for your feedback, Joanna. We’re glad you were able to get through quickly the following morning and appreciate you sharing your experience and feedback with the telephone service.
Reply from Optegra Eye Health Care
Thank you for your review Winthrop!
Excellent care and expertise
I had bilateral cataract surgery in Didsbury and every from start to finish was excellent. My surgeon, Jack Gormley, explained each step of the procedure, and he and his team made the whole procedure stress and pain free. The aftercare has been excellent and I am delighted with the results. I would have no hesitation in recommending Optegra.
February 17, 2026
Unprompted review
Reply from Optegra Eye Health Care
Thank you for your review, Mrs Baker. We’re delighted to hear your surgeries went smoothly and that you felt well supported by the team. It’s wonderful to know you’re happy with your results.
Cataract surgery
Very efficient and pleasant staff. I was kept fully informed of the procedure and after care. I was very pleased with the result. My vision was greatly improved
March 25, 2026
Unprompted review
Reply from Optegra Eye Health Care
Thank you for your review, Mr Miller. We’re pleased to hear you found the team efficient and informative, and that you’re happy with your improved vision.
I was very nervous about this…
I was very nervous about this operation. Optegra were well organised, friendly staff and I had confidence in the surgeons. It has been a good experience overall.
I marked it 4 because it so difficult to get through to them on the phone, you usually hold for 30 minutes upwards.
March 16, 2026
Unprompted review
Reply from Optegra Eye Health Care
Thank you for your review. We’re glad you felt confident and supported throughout your operation and overall experience, and appreciate your feedback.
Experience at Optegra Eye Clinic
I was impressed by all aspects of the treatment I received, from the booking process to the operation and advice on aftercare. The staff, nurses and surgeons were very efficient and helpful. I would recommend Optegra to anyone needing treatment for their eyes.
March 10, 2026
Unprompted review
Reply from Optegra Eye Health Care
Thank you for your review, Peter. We’re delighted to hear you felt supported at every stage and that you’d recommend us to others.
Reply from Optegra Eye Health Care
Thank you for sharing!
Really kind and supportive
Really kind and supportive, very knowledgeable
February 13, 2026
Unprompted review
Reply from Optegra Eye Health Care
Thank you for your kind review!
This was my second cataract operation…
This was my second cataract operation and both were carried out in a very efficient way. After my first operation on my right eye I had no qualms at all as I went for the operation on my left eye.
February 16, 2026
Unprompted review
Reply from Optegra Eye Health Care
Thank you for your review. We’re pleased both your cataract operations went smoothly and that you felt confident throughout the process.
Very good service and lovely helpful…
Very good service and lovely helpful staff.
February 12, 2026
Unprompted review
Reply from Optegra Eye Health Care
Thank you for your review. We’re glad you found the service very good and the staff so helpful and friendly.
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