opticcolors.com Reviews 88

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I’m really happy with my Opticcolors lenses. The colors are beautiful and blend perfectly with my natural eye color, giving a very realistic look. They’re super comfortable too. I can wear them all... See more

Rated 1 out of 5 stars

This company makes it very difficult to get a refund, I returned the lenses as they came , but they keep coming with new lies to not return. In the Netherlands I have a right to return if I don’t like... See more

Company replied

Rated 5 out of 5 stars

Very gorgeous lenses! Very gorgeous optics. Super. I'll keep purchasing them since they are comfortable and have really natural colors—I have three, and I find them fascinating. AMAZING I've used the... See more

Rated 5 out of 5 stars

Very gorgeous lenses! Very gorgeous optics. Super. I'll keep purchasing them since they are comfortable and have really natural colors—I have three, and I find them fascinating. AMAZING I've used the... See more


Contact info

4.2

Great

TrustScore 4 out of 5

88 reviews

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Rated 5 out of 5 stars

Excellent customer service with prompt…

Excellent customer service with prompt and professional as well as empathetic responses. My delivery went missing over the Xmas/ festive period and a goodwill gesture was only an email away. Karin dealt with my case exclusively which is a nice touch instead of me continually repeating myself. This company definitely has my patronage as the products are such high quality as well.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!

First of all I am happy with the contact lenses I ordered and the great deal. 1+1 free. Unfortunately I didn’t know you had to add two to your basket in order to get one free at the checkout. So I received only one. I then emailed the customer service and they understood and because it was my first time ordering, they sent another pair for free and quite fast as well! Also in another colour, like I asked. So great customer service, thank you!

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Top-tier service!

A always, Opticcolors consistently delivers an outstanding experience. Their professionalism, kindness, ability to solve issues quickly and effectively is impressive. Their team is exceptionnally reliable, skilled, and wonderful to exchange with.
Special thanks to Katrin and Sara!

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service and quality!

I bought two pair but something went wrong with their discount 2+2! I send them an email. Quick respond and send me the other two! The lenses I wear for years now! I am so used to them that I forget my own eye color hazel green but with True Blue I feel more confident! They look amazing, feel comfortable!

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

I always order here, because of the good quality of products. There were problems with my last delivery, but this has been rectified very quickly and adequately by Karin. Great company!

November 21, 2025
Unprompted review
Rated 2 out of 5 stars

Bad delivery and service

I order lenses from them for some years, I am an old customer however the products are good but beside they got more expensive than before their delivery is very poor. It takes over a month for them to arrive and I always had problems to track them. Their customer service is non-existent or they simply ignor my requests. I kindly asked them to be delivered by a different method, they said on my last order they will take this on consideration but unfortunately they only care about the money and nothing else. I will re-consider in the future to order lenses from somewhere else. I hope this post gets approved.

September 21, 2025
Unprompted review
opticcolors.com logo

Reply from opticcolors.com

Hi Sasa,

Thank you for your review. We’re very sorry to hear about your experience and we take this feedback seriously. After checking our system, we couldn’t find your details as a customer.

Please note that all emails are always answered within 24 hours. It may be that something went wrong in communication, and we would really like to solve this for you. Could you please share your order number or the email address you used to place your order?

This way we can look into the issue right away and ensure you get the service you deserve.

Kind regards,
Sara S.
Team Opticcolors

Rated 5 out of 5 stars

Reliable and good quality

I’m really happy with my Opticcolors lenses. The colors are beautiful and blend perfectly with my natural eye color, giving a very realistic look. They’re super comfortable too. I can wear them all day without any dryness or irritation.

Shipping was fast and reliable, and I’ve already received lots of compliments on my eyes.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a couple of colored lenses…

I ordered a couple of colored lenses and i have to say that they work pretty well! Also they last way longer than other normal contact lenses that i use.
Last lenses that i ordered where not good though. So i contacted the customer service, explained the situation but they handeled it very quickly and sent me new lenses with an extra lens box for goodwill. So yes, trustworthy company with good lenses and good customer service.☺️👍🏻

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Opticcolors, best choice for colored contact lenses

Several times I’ve ordered colored contact lenses at Opticcolors and they the best. The colors are so natural and subtle that even people compliment my eyes without realizing I was even wearing lenses.

What really stands out is the comfort. No dryness, no irritation and I can wear them all day without any issues.

Shipping goes really fast and you can follow the package so that you know exactly when it will be arriving. You can tell this is a brand that values quality and an amazing service.

I’m officially a loyal customer now!

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

pticcolors completely transformed my look — in the best way!

I’ve tried several brands of colored contact lenses, but Opticcolors is by far the best. The colors are so natural and subtle — I’ve had multiple people compliment my eyes without realizing I was even wearing lenses.

What really stands out is the comfort. No dryness, no irritation — I can wear them all day without any issues. Sometimes I forget I even have them in.

Shipping was fast and the packaging felt premium and secure. You can tell this is a brand that values quality.

If you’re on the fence, just go for it — I’m officially a loyal customer now!

May 1, 2025
Unprompted review
Rated 4 out of 5 stars

i looked completely different

i looked completely different! my friends were amazed. it has a beautifull effect, they are nice and comfotable. only bad part: at the end of the day i srarted to see blurry, and it was time to put them out

March 12, 2025
Unprompted review
opticcolors.com logo

Reply from opticcolors.com

Hi Julie! 😊

Thank you so much for your lovely review — we’re so happy to hear that your friends were amazed and that you enjoyed the look and comfort of the lenses! 💫

Blurry vision at the end of the day can sometimes happen when your eyes simply need a bit of rest. It’s totally normal, especially after a long day of wearing lenses. A little break and some hydration can do wonders!

Feel free to reach out anytime if you have questions — we’re always happy to help! 💙

Warm regards,
Sara S.
Team Opticcolors

Rated 5 out of 5 stars

They had ran out of the one I wanted…

They had ran out of the one I wanted but the order had gone through, they contacted straight away and offered a solution and an offer for the inconvenience. this is my second purchase due to loving the product. highly recommend. great service.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Opticcolor are the best lenses ever!

These lenses are not only of a super and consistent quality, they are fun, cool and comfortable to wear. They seemingly use material that feels thinner and more unnoticeable than anything I have ever experienced.
So yes, as a regular user, for me it will always be Opticcolors!

September 27, 2024
Unprompted review
Rated 1 out of 5 stars

This company makes it very difficult to…

This company makes it very difficult to get a refund, I returned the lenses as they came , but they keep coming with new lies to not return. In the Netherlands I have a right to return if I don’t like the product

July 3, 2024
Unprompted review
opticcolors.com logo

Reply from opticcolors.com

Dear Linda,

Thank you for your review and for sharing your experience. We are sorry to hear that you encountered problems when returning your lenses. We want to emphasize that we are committed to complying with consumer rights in the Netherlands, including the right of return.

We take your feedback very seriously and would like to resolve this for you. Could you please provide us with more details about your order and the communication you have had? Our customer service team is ready to investigate this as soon as possible and offer a suitable solution.

Once again, our apologies for the inconvenience and thank you for your patience.

Best regards,
Sara S.

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