opticcolors.com Reviews 88

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I’m really happy with my Opticcolors lenses. The colors are beautiful and blend perfectly with my natural eye color, giving a very realistic look. They’re super comfortable too. I can wear them all... See more

Rated 1 out of 5 stars

This company makes it very difficult to get a refund, I returned the lenses as they came , but they keep coming with new lies to not return. In the Netherlands I have a right to return if I don’t like... See more

Company replied

Rated 5 out of 5 stars

Very gorgeous lenses! Very gorgeous optics. Super. I'll keep purchasing them since they are comfortable and have really natural colors—I have three, and I find them fascinating. AMAZING I've used the... See more

Rated 5 out of 5 stars

Very gorgeous lenses! Very gorgeous optics. Super. I'll keep purchasing them since they are comfortable and have really natural colors—I have three, and I find them fascinating. AMAZING I've used the... See more


Contact info

4.2

Great

TrustScore 4 out of 5

88 reviews

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Rated 3 out of 5 stars

Weird look

Shipping time to Belgium was around 1 week, even though in their website they say its only 1-2 days. They are indeed comfortable and very thin you do not feel them of the eye, but they do not look good nor natural at all, they make my eye look like a lizard 🦎 The pupil is not centered, and you can see the brown of my eyes on the edges. It just looks very very weird. I bought more natural ones before from other brands. Now I’m stuck with 6 pairs 😅😅 I wanna send them back!

March 29, 2024
Unprompted review
opticcolors.com logo

Reply from opticcolors.com

Hi Eline,

Thank you for sharing your experience with us. We're sorry to hear that the color lenses didn't meet your expectations and for the delay in delivery. Unfortunately, delays can occur due to various factors beyond our control.

We understand your disappointment and want to address your concerns. Our color lenses are designed to complement your natural eye color, but individual results can vary due to factors like eye color variations and lighting conditions. While we aim to provide accurate representations through our product descriptions, we acknowledge that achieving a perfect match for everyone can be challenging.

Regarding your return request, we understand your concerns. However, for hygienic reasons, we can only accept returns of unopened color lenses. If you wish to return the unopened lenses, please contact our customer service, and they will assist you with the process.

We apologize for any inconvenience this may cause and appreciate your understanding.

If you have any further questions or need assistance, please don't hesitate to reach out to us.

Best regards,
Sara S.
Team Opticcolors

Rated 5 out of 5 stars

Excellent customer services

Excellent customer services.

I ordered contact lenses and as there was an undue delay at the post office, I was given a prompt refund into my account.

I subsequently got a message from the post office to collect a parcel. And it turned out to be the contact lenses.

I wrote to the company to invoice me again and as a gesture of goodwill they have decided not to charge me.

I ordered 3 coloirs and I can testify that the contacts are absolutely amazing.

They are so soft , you won’t even feel that you are wearing contacts, the colours pop beautifully on my brown eyes and look so natural that so many people have told me that they love my eye colour.

I ordered the ice and Ocean and Crystal and I can’t choose which looks better.

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

Very gorgeous lenses!

Very gorgeous lenses!
Very gorgeous optics. Super. I'll keep purchasing them since they are comfortable and have really natural colors—I have three, and I find them fascinating. AMAZING I've used these lenses for almost a year, and they are incredibly comfortable to wear. They are thin, so you hardly notice you're wearing them, and they don't move about much.

March 7, 2023
Unprompted review
Rated 5 out of 5 stars

Very gorgeous lenses!

Very gorgeous lenses!
Very gorgeous optics. Super. I'll keep purchasing them since they are comfortable and have really natural colors—I have three, and I find them fascinating. AMAZING I've used these lenses for almost a year, and they are incredibly comfortable to wear. They are thin, so you hardly notice you're wearing them, and they don't move about much.

March 7, 2023
Unprompted review
Rated 5 out of 5 stars

Best quality ever

I have been use this lenses is about a year and am always happy with it when I wear it, people will always commented on me that your eyes is beautiful. The second thing I love about this lenses is They are small, thin lenses that sit directly on the eye's surface.

March 12, 2022
Unprompted review
Rated 5 out of 5 stars

AMAZING

AMAZING I have been use this lenses about 1 year ago and they are very super and easy to wear they are thin, you do not feel that you are wearing them, they do not move much.

March 4, 2022
Unprompted review
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