The helpfulness of team OW is outstanding, and proved so over several years of sound advice, quality assurance and no fuss guaranteed products. My latest purchase, a waterproof scope cover was dues ou... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Probably the best company I have dealt with for advice, quick at refunds and when I ordered the wrong item and returned item no issues with them whatsoever . I have bought 3 scopes from them in the la... See more
Company replied
Always well stocked, speedy delivery on bought items at usually unbeatable prices. Great selection of stock and friendly helpful staff are just a phone call away. I done ever buy from anyone else and... See more
Company replied
Just had my :- UTG Recon 360 TL 5.6-7.2" Picatinny Bipod - TL-BP02-B delivered from Optics Warehouse as always a very speedy delivery from the very reliable Optics Warehouse always a pleasure shoppi... See more
Company replied
Company details
Written by the company
Optics Warehouse was founded in 2007 with the simple, yet ambitious goal of becoming the leading name in the UK’s Optics industry. Built on 3 key promises to our customers: 1. To stock the UK’s widest selection of Optics at the most competitive prices. 2. To offer the most professional and friendly expert advice available in the industry. 3. To maintain the highest possible levels of customer service. Optics Warehouse is now the UK’s #1 Optics Shop!
Our aim is always to deliver amazing service and high quality products.
Written by the company
- Committed to 5 star customer service and low prices.
- We are confident you'll love your experience and purchases with Optics Warehouse. But if you're not happy with your purchase, we will do all we can to rectify or replace.
Contact info
Riviera House, Nicholson Road, TQ2 7TD, Torquay, United Kingdom
- 01803611895
- support@opticswarehouse.co.uk
- opticswarehouse.co.uk
The UK's Biggest Shooting Optics Shop
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My go to shop
I’ve spent a fortune with them and always get great service and customer support.
May 31, 2026
Reply from Optics Warehouse
Thank you so much for your loyalty and kind words. We’re thrilled to hear that we’ve consistently hit the mark for you, and we look forward to continuing to provide you with great service.
Reply from Optics Warehouse
Thank you so much! We're thrilled to hear you love your new item
First class service as usual
First class service as usual, fast delivery top products 👌🏼
May 31, 2026
Reply from Optics Warehouse
We greatly appreciate your loyalty and your 5 star review. Providing fast delivery and top tier products is always our priority, and it’s wonderful to know we hit the mark for you.
Reply from Optics Warehouse
Our team loves hearing that their hard work is paying off. Thank you for recognizing our efficiency.
Knowledgeable staff who were able to…
Knowledgeable staff who were able to provide the necessary guidance to assist in my purchase.
Delivery was next day.
May 31, 2026
Reply from Optics Warehouse
We're delighted that our team could provide the guidance you needed for your purchase. Thank you for choosing us, and we hope you enjoy your new gear.
Reply from Optics Warehouse
Thank you so much for the 5 star review. We're thrilled you enjoyed our fast delivery and great service.
Have always dealt with optic warehouse
Have always dealt with optic warehouse. Very good service. Highly recommended.
May 29, 2026
Reply from Optics Warehouse
We greatly appreciate your loyalty and your wonderful 5 star review. Providing excellent service is always our top priority, and we are thrilled to have earned your high recommendation.
The service and everything about Optic…
The service and everything about Optic Warehouse has customer care/experience is superb.
Great value items dispatched in a professional manner -quick and well packaged to eliminate any damage.
May 30, 2026
Reply from Optics Warehouse
We appreciate your fantastic feedback! Providing top tier customer care and secure, speedy delivery is always our top priority.
Great support
I bought a pair of trade in LRF binoculars, which turned out to be a mistake. The support people were as helpful as ever trying to help with the issues, but took them back and gave me a full credit, which I put towards the Hawke ones that I should have bought in the first place.
May 27, 2026
Reply from Optics Warehouse
Thank you for the wonderful feedback. Our goal is always to ensure you leave with the right gear, and we’re glad our team could make the exchange seamless for you.
Reply from Optics Warehouse
Thank you so much for the 5 star review. We're thrilled to hear you're very happy with our product and service.
The Vector Optics scope is excellent
The Vector Optics scope is excellent, not my first purchase from Optics Warehouse and definitely not the last.
Delivery was excellent and arrived in the allotted time slot
May 30, 2026
Reply from Optics Warehouse
There is no better compliment than a returning customer. Thank you for the 5 stars, and we look forward to welcoming you back for your next purchase.
Reply from Optics Warehouse
Thanks for the 5 stars! We're glad we could deliver quickly and at a great price for you.
Quick delivery of quality parts
May 29, 2026
Reply from Optics Warehouse
Thanks for the 5 stars! We're thrilled we could get those quality parts to you quickly.
Winning something for so little money
May 27, 2026
Reply from Optics Warehouse
Thank you for the fantastic 5 star review, We love making big wins accessible to everyone, and we’re thrilled for you.
Great company great service and very…
Great company great service and very helpful pointed me in the right direction for the scope I was looking for very pleased
May 29, 2026
Reply from Optics Warehouse
Thanks so much for the 5 star review, We’re thrilled we could help guide you to the perfect scope, and we appreciate your support.
Good price
Good price. Next day delivery. As always a good company to deal with. I'm actually looking at my next purchase from Optics warehouse, I'm not sure though. But I will call them for professional advice. All in all a great company to deal with, customer service Is why there at the top.
May 29, 2026
Reply from Optics Warehouse
Thanks for the great feedback, We pride ourselves on our customer service, and we look forward to chatting with you and helping you find your next item.
Thay were fantastic from start to…
Thay were fantastic from start to Finnish as always
The order was dispatched and received the very next day
Can not find any fault and would highly recommend them and there costumer surport over any other supplier.
May 29, 2026
Reply from Optics Warehouse
We appreciate your wonderful feedback. Delivering seamless service and great support from start to finish is always our top priority.
Reply from Optics Warehouse
Thank you for your feedback!. We pride ourselves on fast delivery and careful packaging, and we're so glad we hit the mark for you.
Bought a scope
Bought a scope , good price, also you can change it if not quite what you expected. (Can’t see it happen though as ‘well pleased!’ Had something in the past go wrong in a chronograph , item was changed straight away , no fuss and within days ! This is a good firm to deal with , with some great money saving offers ! I would deal with them again !
May 28, 2026
Reply from Optics Warehouse
Thank you for sharing your experience with us! We always aim to make shopping stress free, so it’s brilliant to hear that our no fuss return policy gave you peace of mind. Thanks for recommending us as a good firm to deal with it means the world to the team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.