I have been subscribed to Optic TV for 3 months and just renewed for another 3 months. The service has been great overall. Every time I reach out with a question or assistance, they respond quickly. T... See more
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Review summary
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What people talk about most
Based on these reviews
I stopped using cable, including Direct TV, years ago. Since then, I have tried several different streaming services, each with its own advantages and disadvantages. What sets this particular service... See more
Company replied
Probably the best customer service team I have come across in a long time. Quick to replay with any questions and issues. As long as you have a good Internet connection you will love their service!
Company replied
We have been using Optic TV for a long time and extremely satisfied. We tried so many before and had really lost trust. These guys were super helpful, respond nearly instantly. After five years of str... See more
Company replied
Company details
Written by the company
Welcome to OpticTV! With 5+ years in IPTV, we’re here to make your entertainment simple and fun. We bring you a wide range of digital channels, from hit movies to live premium sports, breaking news, and top shows. With OpticTV, you get high-quality streaming on any device smart TV, computer, tablet, or smartphone. Our goal is to make your experience easy and reliable, so you can watch what you love, anytime, anywhere. Join OpticTV and see TV in a whole new way!
Contact info
4153 Clair Street, 76706, Waco, United States
- +212 658840739
- Support@optictv.online
- optictv.online
I was experiencing constant buffering…
I was experiencing constant buffering on both my tvs this morning. I got in touch with customer service and they helped me fix the problem. Now I know what to do the next time it happens. Their customer service is truly excellent! I’ve tried several iptv services. This by far the best.
April 18, 2026
Unprompted review
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Probably the best customer service team…
Probably the best customer service team I have come across in a long time. Quick to replay with any questions and issues. As long as you have a good Internet connection you will love their service!
April 18, 2026
Unprompted review
I really like the service but sometime…
I really like the service but sometime it take the EPG a long time to load but other than that I'm happy with the service
April 16, 2026
Unprompted review
Reply from OpticTV
Thank you, Michael, for your honest review! 🙏
We’re glad to hear that you’re happy with the service overall. Regarding the EPG taking time to load, this is not always related to the service itself. In many cases, it depends on the player being used, as apps like TiviMate and IPTV Smarters Pro are known to sometimes take longer to refresh or load EPG data.
That being said, we strongly advise customers to contact us immediately whenever they experience any issue or irregularity. Our team at OpticTV is always available and ready to assist quickly, and reporting issues helps us investigate and provide the best possible solution without delay.
We truly appreciate your support! 📺
Great People Do Great Business!!! Thank you Family you you all are the best any issues you respond instantly and the product is A1
Great product any issues they respond instant with solutions to fix whatever problems.
April 15, 2026
Unprompted review
Reply from OpticTV
Thank you, Ty, for your amazing review! 🙏
We truly appreciate your kind words and are very happy to hear that you’re enjoying both the service and the fast support from our team. At OpticTV, we always aim to respond quickly and provide effective solutions whenever needed.
Your support means a lot to us. Thank you for being part of the OpticTV family! 📺
I heard Optic was a great Iptv and they…
I heard Optic was a great Iptv and they were correct. Customer service is AMAZING!. They are fast and very professional and sweet as can be. Everything is very fast. Getting the service, talking to them and even renewing service. I love it!!!!
April 14, 2026
Unprompted review
Reply from OpticTV
Thank you, Shelia, for your amazing review! 🙏
We’re truly happy to hear that OpticTV lived up to your expectations and that you’re enjoying both the service and the customer support.
It’s great to know that everything, from setup to communication and renewal has been smooth and fast for you. Your kind words mean a lot to our team. Thank you for your support! 📺
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Great service available anytime
Great service available anytime. I got help and answers whenever I needed it.
April 14, 2026
Unprompted review
Reply from OpticTV
Thank you, Elisabet, for your kind review! 🙏
We’re very happy to hear that you were able to get help and answers whenever you needed them. At OpticTV, being available and responsive for our customers is always a top priority.
We truly appreciate your support. Enjoy the streaming! 📺
Very responsive with rapid resolutions…
Very responsive with rapid resolutions for problems. Love that they have 24/7 customer service!
April 14, 2026
Unprompted review
Reply from OpticTV
Thank you, Michelle, for your great review! 🙏
We’re very happy to hear that you’re satisfied with the fast resolutions and responsive support. At OpticTV, we always aim to be available and assist our customers as quickly as possible.
We truly appreciate your support. Enjoy the streaming! 📺
Always prompt with their response
Always prompt with their response.
They always stay with me until the job is complete and all of my questions are answered. Great job! Two thumbs up!
👍🏽 👍🏽🙂
April 14, 2026
Unprompted review
Reply from OpticTV
Thank you, Carol, for your wonderful review! 🙏
We’re very happy to hear that our team stayed with you until everything was fully resolved and all your questions were answered. At OpticTV, we always aim to provide complete and attentive support.
Your kind words and support mean a lot to us. Thank you again! 👍🏽📺
Amazing Customer Service & Support with…
Amazing Customer Service & Support with Safe payment method options.
April 13, 2026
Unprompted review
Reply from OpticTV
Thank you, Axel, for your great review! 🙏
We’re very happy to hear that you’re satisfied with both the customer support and the secure payment options at OpticTV.
Your support means a lot to us. Thank you for choosing OpticTV! 📺
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Very fast customer service
Very fast customer service. Great product , easy to use
April 12, 2026
Unprompted review
Reply from OpticTV
Thank you, Leanard, for your great review! 🙏
We’re very happy to hear that you found the service easy to use and that our customer support has been fast and helpful. At OpticTV, we always aim to provide a smooth and reliable experience.
We truly appreciate your support. Enjoy the streaming! 📺
Excellent customer service
Excellent customer service. I reached out after subscribing and response was prompt and orofessional
April 12, 2026
Unprompted review
Reply from OpticTV
Thank you, Caddie, for your kind review! 🙏
We’re very happy to hear that your experience after subscribing was smooth and that our team responded promptly and professionally. At OpticTV, we always strive to provide fast and reliable support to all our customers.
We truly appreciate your support. Enjoy the streaming! 📺
Best service Ever!
Hello,
I seriously love your service. The customer care chat center gets back to me quickly and resolves all issues fast. I love having nice movies, shows, and channels for my family and I to watch. Thanks for being so iconic and amazing!
April 11, 2026
Unprompted review
Reply from OpticTV
Thank you, Antoine, for your amazing review! 🙏
We’re truly happy to hear that you’re enjoying the service and that our support team has been able to assist you quickly and effectively. It’s great to know that you and your family are enjoying the movies, shows, and channels on OpticTV.
Your kind words mean a lot to us. Thank you for your support and for being part of the OpticTV community! 📺🎬
I've had this service for 6 months now…
I've had this service for 6 months now and I am renewing for another 3 months today. The service is really reliable so far. no issues at all with the series and movies or live tv side of things. Would still much rather have this than pay for cable
April 10, 2026
Unprompted review
Reply from OpticTV
Thank you, Dallas, for your great review! 🙏
We’re very happy to hear that you’ve had a reliable experience over the past 6 months and that everything has been running smoothly across live TV, series, and movies on OpticTV.
It means a lot to us that you’ve chosen to renew again. We truly appreciate your trust and support, enjoy the streaming! 📺
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They responded so fast and solved the…
They responded so fast and solved the problem with in minutes. I was impressed with the response and how they explained everything Thank you Optic TV
April 9, 2026
Unprompted review
Reply from OpticTV
Thank you, Bob, for your great review! 🙏
We’re very happy to hear that your issue was resolved quickly and that our team was able to explain everything clearly. At OpticTV, we always aim to provide fast, effective, and transparent support.
We truly appreciate your feedback and your support. Thank you for choosing OpticTV! 📺
Reply from OpticTV
Thank you so much for your kind words Rene! 🙏
We truly appreciate your support and are glad you’re enjoying the service from OpticTV.
We’ll keep doing our best to provide you with the best experience possible. Thank you again! 📺
Probably the best customer service team…
Probably the best customer service team I have come across in a long time. Quick to replay with any questions and issues. As long as you have a good Internet connection you will love their service!
April 9, 2026
Unprompted review
Reply from OpticTV
Thank you, Jorge, for your great review! 🙏
We’re very happy to hear that you had such a positive experience with our customer support and that our team was able to assist you quickly whenever needed. At OpticTV, providing fast and reliable assistance is always a top priority.
We also appreciate your note about internet quality, as it plays an important role in ensuring the best streaming experience. Thank you again for your support and recommendation! 📺
Great service and excellent customer…
Great service and excellent customer service definitely recommend. Plenty of options for the whole family
April 8, 2026
Unprompted review
Reply from OpticTV
Thank you, Johnny, for your great review! 🙏
We’re very happy to hear that you’re enjoying the service and that there are plenty of options for the whole family on OpticTV.
Your recommendation truly means a lot to us. Thank you for your support! 📺
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I stopped using cable
I stopped using cable, including Direct TV, years ago. Since then, I have tried several different streaming services, each with its own advantages and disadvantages. What sets this particular service apart from the rest is their willingness and eagerness to help resolve issues. I have never gone without assistance whenever I've needed it. It's a comforting feeling when you're paying for a service. I also appreciate how they helped me streamline my options based on what works best for my area and my taste in programming. By far, this has been the best streaming service I’ve encountered. Thank you, guys!
April 6, 2026
Unprompted review
Reply from OpticTV
Thank you, Torris, for your thoughtful and detailed review! 🙏
We truly appreciate you taking the time to share your experience. It means a lot to us to hear that after trying several streaming services, OpticTV has stood out for you.
Providing reliable assistance and making sure our customers always have support when they need it is one of our top priorities. We’re very glad that our team was able to help you find the best setup and options based on your location and programming preferences.
Your trust and kind words mean a great deal to our entire team. Thank you again for your support and for being part of the OpticTV community! 📺
Great customers service and excellent…
Great customers service and excellent all round highly recommended
April 4, 2026
Unprompted review
Reply from OpticTV
Thank you, Jamie, for your kind review! 🙏
We’re very glad to hear that you’re satisfied with the service and customer support at OpticTV.
Your recommendation truly means a lot to us. Thank you for your support! 📺
We have had Optic TV since December…
We have had Optic TV since December 2025. We really enjoy it. Good customer service and can always get a hold of some one. Easy to renew and pay.
December 15, 2025
Unprompted review
Reply from OpticTV
Thank you, Cecelia, for your kind review! 🙏
We’re very happy to hear that you’ve been enjoying the service since December and that the renewal and payment process has been easy for you. At OpticTV, we always strive to provide reliable service along with responsive and accessible customer support.
We truly appreciate your trust and support. Thank you for being part of the OpticTV community! 📺
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