The product is come as accepted, fast quality, and good price. But I faced in one sucks issue, when I made the purchase, your website showed that Vat is including, but unfortunately once the shipmen... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Pros: Authentic products as shown on their website. And they were sent out via UPS as well as in good condition to be received. Cons: Waiting time - 14 days. Extra shipping fee for all orders.
Company replied
I was amazed at the service and delivery time; exceptional. The only reason I did not give a 5 star because I did not realise I had to pay import tax (which was annoying). The product was a replacemen... See more
Company replied
I ordered some Prada Sunglasses (Linea Rossa ACTIVE PS 01US DG05S0) on Thursday morning, and they were delivered on Friday. They were roughly 50% cheaper than UK websites. Absolutely outstanding servi... See more
Company replied
Company details
Information provided by various external sources
Online graduated frames and sunglasses store with more than 80000 references. Sport sunglasses, contact lenses and liquids.
Contact info
Calle Madrid, 49, 03140, Guardamar del Segura, Spain
- +34 965 29 44 59
- info@optimaloptic.com
- optimaloptic.com
4.0
Great
4K reviews
Replied to 93% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would not recommend
Ordered a pair of prescription eyeglasses. Sent the same prescription that I have had for years. The frames were not in stock so delivery was delayed. Finally got the glasses and they made my eyesight worse. I returned them asking for the correct lenses to be installed. Staff at the company spent weeks blaming me (for what I don't know) before finally refunding the purchase price when I advised that I would request a chargeback from my bank.
March 20, 2026
Unprompted review
Very fast service and good quality…
Very fast service and good quality polarised glasses 👌👍
April 11, 2026
Excellent service and fast delivery to Saudi Arabia
It was a wonderful experience from start to finish. The sunglasses are 100% authentic and exactly as described, which gave me great confidence in the purchase. What impressed me the most was how fast the delivery was all the way to Saudi Arabia—much quicker than expected. Overall, very reliable service and I would definitely recommend them.
April 16, 2026
Very good
I ordered a pair of Oakley sunglasses two days ago and the sunglasses have arrived within the range of 48h. The delivery has been paid separately (5€) but I assume it is because it was international shipment.
The glasses have arrived in perfect conditions. The only thing I am missing is a hard case to protect the product. It is expensive enough to cover the price of the case and also it is worth it to be protected
April 16, 2026
Unprompted review
Great service and prompt delivery
April 13, 2026
Reply from Optimal Optic
Thank you very much for your comment! We are at your complete disposal for whatever you need. Regards.
Fast delivery
Fast delivery, quality product, safely & well packaged. Order received as expected with no issues and at a great price, will buy from again for sure
April 12, 2026
Reply from Optimal Optic
Thank you very much for sharing your experience! We are at your complete disposal for whatever you need. Regards.
Poor customer service
Poor customer service. Failed to respond to questions involving order.
April 9, 2026
Reply from Optimal Optic
Thank you for your feedback. As we do not have your order reference, we are unable to escalate your enquiry to our customer service department; however, we can assure you that if you have already contacted us by email, our customer service team will get in touch with you as soon as possible. We work hard every day to improve our services. Best regards.
Great service,recommendations
February 26, 2026
Reply from Optimal Optic
Thank you very much for your comment! We are at your complete disposal for whatever you need. Regards.
Excellent
Very fast delivery, well packaged. Lovely sunglasses, great quality. What more could you ask for? I fully recommend Optimal Optic.
April 7, 2026
Reply from Optimal Optic
Thank you very much for sharing your experience! We are at your complete disposal for whatever you need. Regards.
Pathetic
Pathetic . They Told shipping Sunglass is free and charged 30 Francs and 60 rappen where as the the duty and import charges are just 8 francs 60 rappen . So they overcharged me by 22 Francs . DUPING Cutomers . I will avoid doing transaction with them and suggest same to everyone
March 18, 2026
Unprompted review
Reply from Optimal Optic
Thank you for your comment. You can find information about deliveries on our website. Regards.
Great price for the sun glasses have…
Great price for the sun glasses have bought before also.
Great fast service with DPD
Thank you
April 5, 2026
Reply from Optimal Optic
Thank you very much for your comment! We are at your complete disposal for whatever you need. Regards.
Reply from Optimal Optic
Thank you very much for your comment! We are at your complete disposal for whatever you need. Regards.
Reply from Optimal Optic
Thank you very much for your comment! We are at your complete disposal for whatever you need. Regards.
Great authentic products delivered in a…
Great authentic products delivered in a reasonable timescale. But terrible customer service, no response to support requests. Received separate cost demand from the carrier for unpaid duties and taxes.
April 5, 2026
Reply from Optimal Optic
Thank you very much for your comment! You can find information about deliveries on our website. We are at your complete disposal for whatever you need. Regards.
Great delivery and good prices
April 5, 2026
Reply from Optimal Optic
Thank you very much for your comment! We are at your complete disposal for whatever you need. Regards.
Reply from Optimal Optic
Thank you very much for your comment! We are at your complete disposal for whatever you need. Regards.
Reply from Optimal Optic
Thank you very much for your comment! We are at your complete disposal for whatever you need. Regards.
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