Optimal Optic Reviews 3,612

•

4.0

Sunglasses Store

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Review summary

Created with AI, based on recent reviews

Considering 463 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service and fast delivery times, often noting that products arrive quicker than expected, even for international orders. Many people appreciate the competitive pricing, finding products significantly cheaper than on other websites, and commend the authenticity and quality of the items received. However, some people were dissatisfied with unexpected import taxes and additional fees, particularly for UK customers, which were not always clearly communicated. A few other people also felt that the product received did not match their expectations, or in some cases, appeared to be used or faulty, leading to issues with their order.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the authenticity, quality, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Price

Customers consistently note positive experiences with price, often finding great deals and competitive... See more

Order

Customers had ambiguous experiences with order. Many reviewers praised the easy ordering process and fast... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast and reliable... See more

Reviews shaping this summary

The product is come as accepted, fast quality, and good price. But I faced in one sucks issue, when I made the purchase, your website showed that Vat is including, but unfortunately once the shipmen... See more

Company replied

Pros: Authentic products as shown on their website. And they were sent out via UPS as well as in good condition to be received. Cons: Waiting time - 14 days. Extra shipping fee for all orders.

Company replied

I was amazed at the service and delivery time; exceptional. The only reason I did not give a 5 star because I did not realise I had to pay import tax (which was annoying). The product was a replacemen... See more

Company replied

I ordered some Prada Sunglasses (Linea Rossa ACTIVE PS 01US DG05S0) on Thursday morning, and they were delivered on Friday. They were roughly 50% cheaper than UK websites. Absolutely outstanding servi... See more

Company replied

Company details

Sunglasses Store

Information provided by various external sources

Online graduated frames and sunglasses store with more than 80000 references. Sport sunglasses, contact lenses and liquids.

Contact info

Calle Madrid, 49, 03140, Guardamar del Segura, Spain
+34 965 29 44 59
info@optimaloptic.com
optimaloptic.com

4.0

Great

4K reviews

5-star

4-star

3-star

2-star

1-star

Replied to 93% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Mar 17, 2026

Very happy with it

Reply from Optimal Optic

Mar 11, 2026

Thank you very much for your comment. We are at your disposal. Best regards.

Mar 9, 2026

Sunglass Purchase

Item was shipped promptly, as described in original genuine condition with responsive email communication prior to purchase.
Highly recommended

February 28, 2026

Reply from Optimal Optic

Mar 11, 2026

Thank you very much for sharing your experience. We are at your disposal. Regards.

Mar 9, 2026

Excellent online retailer

Great range of sunglasses, great prices and excellent service with super speedy delivery.

March 7, 2026

Reply from Optimal Optic

Mar 11, 2026

Thank you very much for your comment. We are at your disposal. Best regards.

Mar 8, 2026

I am very happy for the fast delivery…

I am very happy for the fast delivery and very good price

March 2, 2026

Reply from Optimal Optic

Mar 11, 2026

Thank you very much for your comment. We are at your disposal. Best regards.

Mar 8, 2026

Excellent all round experience

Great range, great price and my sunnies arrived quickly. Would definitely recommend and will shop here again.

March 7, 2026

Reply from Optimal Optic

Mar 11, 2026

Thank you very much for sharing your experience. We are at your disposal. Regards.

Mar 7, 2026

Not to be made aware of the duty…

Not to be made aware of the duty charges in advance for when the product entering the country and just trick people with small print on a paper is absolutely disgusting… I work in customer service for 10 yrs but never had the audacity to reply in such a rude manner making people indirectly guilty for
Not reading the small print- as if you do when you order smth. And the product is not even as as the photo shows, an unlucky choice for a birthday present , had to think about another present … Horrible , first time that I ordered from you and is definitely last time… thank you!

February 27, 2026

Reply from Optimal Optic

Mar 11, 2026

Thank you for your comment. We work daily to improve our services. You can find information about shipping on our website. Regards.

Mar 7, 2026

Perfect

Perfect 100%

March 6, 2026

Reply from Optimal Optic

Mar 11, 2026

Thank you very much for your comment. We are at your disposal. Best regards.

Mar 6, 2026

Price

Price
Delivery time

March 5, 2026

Reply from Optimal Optic

Mar 11, 2026

Thank you very much for your comment. We are at your disposal. Best regards.

Mar 5, 2026

I have received counterfeit sunglasses

I have received counterfeit sunglasses. I receivedy order this morning, when I opened it I instantly noticed it had photochromic etched on the left lens, which seemed odd to me. After doing my research I have found the sunglasses I purchased are not real, I have looked on all other sites that sell these sunglasses and none of them have photochromic etched on the lens just underneath Tom Ford. Only the counterfeit ones have this etching

March 5, 2026

Unprompted review

Reply from Optimal Optic

Mar 11, 2026

All the items offered in our online store are 100% genuine. We are official distributors of all the brands that are shown for sale.

Mar 5, 2026

Great sunglasses

Great sunglasses! Stylish, lightweight, and super comfortable. The lenses offer excellent UV protection and clear vision. Perfect for everyday wear.

February 24, 2026

Reply from Optimal Optic

Mar 5, 2026

Thank you very much for sharing your experience with us! We are at your disposal for whatever you need. Best regards.

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