Too bad did not check their review before placing an order. They failed to deliver within the committed dateline and when contacted, the bot provided the Aramex tracking number by which it showed the... See more
Company replied
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Too bad did not check their review before placing an order. They failed to deliver within the committed dateline and when contacted, the bot provided the Aramex tracking number by which it showed the... See more
Company replied
Received photo album a bit than normal schedule day. Quality is good. My family liked it. * Print and paper quality is good and compact * May need to improve the response time when designing the... See more
Great experience. Created customer Holiday Cards using their website - easy to use, logical. Cards came in a few days. Very high quality printing on heavy stock (I upgraded to glossy finish). Enve... See more
Fast and efficient way to create a photo book album no doubt about that. especially when you're in a tight schedule. However, it would better if there was ideas given to create the photo book better l... See more
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Replied to 91% of negative reviews
Typically replies within 24 hours
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The quality is really good and the speed was fast.
Information provided for the item was clear. The process to customise the cards and place order was easy. I am happy with the product quality and speed of delivery.
Website easy to use, when I made a mistake, easy to cancel order , get a refund and submit the corrected order
Quick delivery. But no QC checks at all. Hard to reorder some cards as names had been cut off

Reply from Optimalprint
Easy to upload, but lack of facility or difficult to arranging few photos into one pages.
Delivery is efficient.
The 1st pages of the photo was not display probably, not fully appear.

Reply from Optimalprint
A great selection of templates, premium printing quality, fast delivery and very good customer experience. Will come back next time.
The survice is good ! The way of ordering album was quite easy even I’m not good at doing these things. And delivered very fast. I ordered 2 same albums, 1 is for my friend as a gift and 1 is for myself. My friend was very happy ! We could share our memories with this nice albums. Thank you !
I gave it as a birthday present and remembrance to my good friend. She loves it. Thank you
Very easy to use. I can find nice wall painting and photos and print out to change my wall hung canvas regularly. It allow me to change the mood of the house at a very low cost.
I looked around for physical stores to print my hardcover book and every one was exorbitantly expensive. Optimal Print offered me a fast and easy way, delivered straight to my door. Highly recommended!
The site was easy to use, the product was delivered promptly. The design options are great and I loved the final design of my card.
It’s a shame that the print job on the delivered product was incomplete.
I had opted to pay an additional $2 per card (which was $1 after a welcome discount) for a foil finish on the card.
Unfortunately the foil was unfinished on many of the cards … it was almost as though there was a clot in the printer head and foil only came out in parts rather than flowing smoothly.
As such, many of the cards already look already used, or as though the foil has been peeled off - meaning that many of them can’t be sent out, as they look scrappy.

Reply from Optimalprint
I love it! The photobook arrived earlier than expected (5 working days). It was very well done with good quality paper. The packaging is also professional. Highly recommended.
Prompt delivery, great options for printing (cards), and easy designing options
The interface was really easy for me to arrange, move the photos around and to create a collage. The product was shipped out really quickly too and the quality of the product was great! They were mainly photos snapped on our camera but the print came out sharp. I wish they had more premium cover options like linen. It was a very reasonably priced photobook. My husband was pleasantly surprised when I presented the phonebook to him
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