Too bad did not check their review before placing an order. They failed to deliver within the committed dateline and when contacted, the bot provided the Aramex tracking number by which it showed the... See more
Company replied
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Too bad did not check their review before placing an order. They failed to deliver within the committed dateline and when contacted, the bot provided the Aramex tracking number by which it showed the... See more
Company replied
Received photo album a bit than normal schedule day. Quality is good. My family liked it. * Print and paper quality is good and compact * May need to improve the response time when designing the... See more
Great experience. Created customer Holiday Cards using their website - easy to use, logical. Cards came in a few days. Very high quality printing on heavy stock (I upgraded to glossy finish). Enve... See more
Fast and efficient way to create a photo book album no doubt about that. especially when you're in a tight schedule. However, it would better if there was ideas given to create the photo book better l... See more
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Replied to 91% of negative reviews
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Super fast delivery! Pleased to receive photobook within 1 week from ordering!
We printed out our wedding photos into 3x posters 50 x 70 cm. The quality of the photos were poor and not up to my expectations. The frames were flimsy as well and hard to install. We got it on a 50% sale so I guess I cant complain that much, but definitely not worth at full pricing.

Reply from Optimalprint
Easy to use interface, very fast printing and delivery
What I Lay-out it came in nicely and fast. It deliver well the quality and printing .
Very good quality and fast delivery. Definitely will recommend and use their services again!
The printing i received on canvas is very faded. I was honestly very disappointed, i am honestly thinking to turn my digital print into a business but the printing is just too faded.
This is my order number: 25220440.
P.S I changed it to 4 stars from 1 because I believe customer care is extremely important and I appreciate them getting back to me so quickly and turning the experience around. Excellent customer service!

Reply from Optimalprint
order No 24988424
The two photobooks I ordered a month ago have not arrived yet. I thought it was printed in Singapore, but it has been stopped by mail from Frankfurt. I didn't make it in time for a farewell gift for my dear friends. It's a pity that I wasted my time and effort. where is the photobook? I track daily, but it doesn't update.

Reply from Optimalprint
App connects seamlessly with Google photos. Albums came out great!
My product has still not reached me. PLEASE DO NOT BUY FROM THIS SITE

Reply from Optimalprint
Experience with optimal print was excellent, received our gold frames & digital art print within a few days of placing order! And they look gorgeous!
The photo book was meant to be an anniversary gift.
Expected delivery date was 24-26.01 according to optimal print.
According to DHL tracking on 26.01 it was only departing Frankfurt (to go to Singapore).
My anniversary surprised is ruined and I am very disappointed.

Reply from Optimalprint
The delivery is taking longer like hell. When tried to buy it, it was stated the item will be delivered from singapore. Until now the item in Germany

Reply from Optimalprint
Great quality printing, fast delivery, responsive customer service. Very pleased with my calendar. However, online design tool is a bit glitchy, requires some patience!
I’m super impressed with the delivery. I Didnt understand how to use it actually but just winged it. I didnt knkw that we could change the colour of the book. Will definitely buy again if need!
I've recently print a canvas, a poster and a photobook. I am satisfied with the quality of the print. It would be great if more features can be allowed in the software used to create the photobook, like inserting stickers, or inserting and positioning text on the photos. What I like about this company is that the annual subscription includes unlimited free shipping, which really helps save money! Delivery was fast too!
very disappointed with the Canvas received today, the colour of the photo printed on the canvas is very faded off, very bad printing, wont recommend anyone to do any printing from them, wasted money and yet cant display your photo canvas at home due to the extreme bad printing.

Reply from Optimalprint
Great experience. Created customer Holiday Cards using their website - easy to use, logical. Cards came in a few days. Very high quality printing on heavy stock (I upgraded to glossy finish). Envelopes were also good quality. Will use them next year.
Received photo album a bit than normal schedule day. Quality is good. My family liked it.
* Print and paper quality is good and compact
* May need to improve the response time when designing the album
* May provide plastic cover like book cover to protect the album.
* After selection of photos application can provide template to render automate instead of single photo on each page.
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