Optima Villas Reviews 

623
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the clean, well-equipped villas and the wonderful, quiet locations that remain within easy walking distance of local restaurants and shops. People also appreciate the highly efficient service from the staff, the comfortable accommodations, and the thoughtful welcome packs provided upon arrival. However, some customers also noted that certain properties showed minor signs of wear and tear, mentioning tired furniture, worn sunbed pads, or occasional maintenance issues around the outdoor facilities. Other visitors mentioned that while the overall stay was wonderful, a few specific amenities like appliances or showers occasionally required extra attention.

What people talk about most

Location

Customers consistently note positive experiences with location, frequently praising the excellent positioning... See more

Facilities

Reviewers highlight positive aspects of facilities, noting that the properties are exceptionally clean, well... See more

Service

Users describe positive interactions with service, highlighting that the support team is consistently... See more

Quality

Reviewers mention positive feedback about quality, consistently describing the properties as modern,... See more

Product

People report ambiguous experiences with product, as many reviewers highlight the well-equipped facilities,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Optima Villas many times before and Casa Maza didn’t disappoint. Villa offers spacious accommodation for a family with table tennis table football and Xbox to entertain all ages. We love... See more

Company replied

Rated 5 out of 5 stars

We use optima villas regularly. We stayed in Vista Montana this time which was a lovely villa, modern decor,very comfy beds. Good outside area with a nice warm pool. The villa was clean. The... See more

Rated 5 out of 5 stars

Whilst not our first time in Lanzarote, this was our first villa holiday having always previously stayed in hotels. We couldn’t have chosen a better company for our first villa experience. The booking... See more

Company replied

Rated 5 out of 5 stars

Great Villa company. Easy to book. Very nice clean Villa. Excellent client service. Good communication and quick to respond. Stayed in Casa George in Faro Park area of Playa Blanca Lanzarote. Vary qui... See more


Company details

  1. Vacation Rental

Written by the company

We are a small, independent company and we specialise in the rental of holiday villas in Playa Blanca, Lanzarote's fastest growing resort. But despite being small in size we are very big on customer service - and boast a 24 hour helpline in addition to in-resort staff - as well as some of the best Lanzarote holiday villas on the rental market - so providing our guests with both top quality accommodation and full support and peace of mind when they book their villas with us.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

623 reviews

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No recent history of asking for reviews

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4.7

All reviews

(623)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful Villa Holiday

Just back from another wonderful holiday in an Optima Villa. As always the Villa was spotlessly clean for our arrival and with the best quality furnishings. Optima villas are there if you need them but don't bother you unless you contact them. Perfect set up. We can assure anyone who might be a bit wary of booking a villa for the first time that you will be in excellent hands with Optima.

March 5, 2024
Unprompted review
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Reply from Optima Villas

Thank you for your lovely review. We are delighted to hear you had a wonderful holiday and look forward to welcoming you back soon.
Best wishes
The Optima Villas Team

Rated 5 out of 5 stars

Villa Piediata

Villa Piediata
Excellent fully equipped recently refurbished Villa.
Abundance of glasses, crockery, utensils etc
Spotlessly clean.
5 min walk to Supermarket and local bars and restaurants.
20 min walk to Marina with extensive Restaurants and bars.
Ideal Property for family holiday

March 18, 2024
Unprompted review
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Reply from Optima Villas

Thank you for your review of the newly refurbished Villa Piedaita. We are happy to hear you enjoyed your stay and hope to welcome you back soon.
Best wishes
The Optima Villas Team

Rated 5 out of 5 stars

Optima Villas are really good to book…

Optima Villas are really good to book your holiday with - they are very good at communicating and confirming everything, and the Villa was immaculate :)

February 29, 2024
Unprompted review
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Reply from Optima Villas

Hi Rachel, Thank you very much for your positive review. We are glad you enjoyed your holiday experience with us. Best wishes, The Optima Team

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with . The Villa was spotless, great equipment in the kitchen , lovely towels . We have stayed with Optima twice a year since 2017 . Looking forward to our November trip.

March 11, 2024
Unprompted review
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Reply from Optima Villas

Thank you for taking the time to leave us such a lovely review and we look forward to your next stay. The OptimaVillas Team

Rated 4 out of 5 stars

Villa Del Ajache Grande

We have just returned from a 6 week stay in this villa. Situated in a quiet residential road, about a 20 min walk to Dorada Beach and a supermarket and another 10 min walk to the Marina which wasn't an issue for us as we enjoy walking, and we didn't hire a car. We had a few problems at the villa which were quickly resolved by Optima. There was a nice welcome pack when we arrived and it was very clean with plenty of towels. We had a weekly clean while we were there, and the pool was cleaned twice weekly which was amazing. The pool was so nice and lovely and warm. The only negative is that I thought the villa was a little tired, and could definitely do with updating and some maintenance. Overall, we had a comfortable stay at the villa and we would definitely recommend Optima Villas, who we found very friendly and helpful. Thank you.

February 21, 2024
Unprompted review
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Reply from Optima Villas

Thank you for your positive review about Optima Villas! We are pleased that you had a comfortable stay and we hope to have the opportunity to look after you again in the future. Best wishes, The Optima Team.

Rated 5 out of 5 stars

Villa Piedaita

We have just come back from a delightfully relaxing week at Villa Piedaita in the Colorado area of Playa Blanca. The villa is very comforable, spacious and the fixtures and fittings are superb quality, possibly the nicest we have experienced in a rental to date. The location is great. There is a supermarket a few minutes away and the Marina is a nice 15 minute walk along the sea front, and the town a further 15 minutes from that, again along the sea promenade - a lovely gentle walk on a morning or in the evening before eating. The bus stop is just over the road and taxis back late at night were about 5 euros. We would definitely stay here again. It is just a shame that presently it is not possible to rent this villa with another couple even though there is ample space.

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful apartment

Having used Optima before we were delighted to find this lovely apartment.
Booking and communication with Optima (Mandy) was excellent.
The apartment Puerto Mar is brilliant, home from home but in the very centre of Playa Blanca, however it is the stunning view which makes it special. We were surprised how quiet it was, being on the main promenade above the shops and restaurants, we expected some noise but it was very quiet and private.
The apartment is well maintained, clean and a good size with everything you need. Would definitely go again, if we can. Thanks once again Optima for a beautiful holiday.

January 27, 2024
Unprompted review
Rated 5 out of 5 stars

Home from Home

This is our 4th time using Optima Villas and once again we have had an amazing time. Location at villa Cielo is perfect as were the facilities , everything is catered for! Home to home. Will definitely book again before end of year.

Thanks a mil

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

Definitely recommended !

Our third visit to the same apartment and we were once again delighted with the accommodation. The views from the balcony are hard to beat and the apartment is spotlessly clean!
Great communication and service from Optima Villas.

January 25, 2024
Unprompted review
Rated 4 out of 5 stars

Villa Oleander

Stayed in Villa Oleander for 3 weeks in January 2024. Villa was spotlessly clean and garden and pool area were immaculate. Bathrooms and kitchen need updating. Great tv with more uk stations than we have at home! Full Sports programmes too. Very peaceful being at the end of a cul-de-sac. It was a 10 minute walk to Rubicon Marina. Optima Villas very easy to deal with.

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely Villa and great service from Optima.

The villa was great and Dawn and Keith were on hand to help when we had a problem with the TV on our first day. The welcome pack was very much appreciated as we arrived in the evening cheese wine etc. We had a wonderful stay but have booked another Optima villa for next year as this one has no aircon and we found the pool a bit cold. Location is 20 minutes walk to the main town which was not to far. Lovely villa.

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

A week in villa Dafne

A week in villa Dafne, we enjoyed it enough that we've booked a month next year in the same villa with Optima.
Spotlessly clean villa, spacious and very well furnished. The owners have added so many homely touches inside and out that it almost feels like a home from home. Optima team always easy and pleasant to deal with.

January 25, 2024
Unprompted review
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Reply from Optima Villas

We are so pleased that you enjoyed your stay, Robert, and we look forward to welcoming you back to Villa Dafne! Best wishes, The Optima Team

Rated 5 out of 5 stars

Wonderful holiday with Optima Villas

We had a truly fantastic holiday in gorgeous Villa Ledicia. Optima Villas were excellent - they ensured we had everything we needed and always responded quickly to questions. We have just booked another holiday with Optima Villas as we were so impressed.

October 14, 2023
Unprompted review
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Reply from Optima Villas

Thank you so much for your positive review. We look forward to welcoming you back. Best wishes, The Optima Team

Rated 5 out of 5 stars

A special week.

Spent a week at Villa Casa Su to celebrate wife’s birthday and couldn’t have wished for a more memorable week. The Villa was exceptional, especially the pool, location and facilities. We will certainly return.

January 14, 2024
Unprompted review
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Reply from Optima Villas

Hi Trevor, Thank you so much for such a positive review. We are pleased you enjoyed your week and we look forward to welcoming you back at some point. Best wishes, The Optima Team

Rated 5 out of 5 stars

Casa George

Just returned from playa Blanca, stayed at Casa George villa. Fantastic stay, beautiful villa in a tranquil setting.
The villa was spotless and cannot fault optima staff, excellent customer service
Thank you for making our Christmas and new year
Will be booking again within the next few weeks

December 22, 2023
Unprompted review
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Reply from Optima Villas

Hi Jayne, We are so pleased that you enjoyed your stay. Thank you for your positive review and we look forward to welcoming you back! Best wishes, The Optima Team.

Rated 5 out of 5 stars

This is a 5 star ⭐️ review of Optima Villas

I made my reservation through Optima Villas, I had never visited Lanzarote before, but we decided on our destination, and I found a suitable property that fulfilled our needs as a blended family (my husband and myself plus 5 ‘kidadults’ ranging in age from 17-27) I booked our flights and transfers separately through Easyjet & Viva Travel who were amazingly efficient, but the level of service from Optima Villas was outstanding. They make everything so easy, particularly as we were a party of 7, any questions were answered within minutes!! I asked where I could buy a can opener, and 10 minutes later a brand new one was delivered! I have rented properties abroad countless times, but I’ve never experienced this level of customer service and satisfaction. The entire team need a bonus and a pay rise 👏🏻 100%

December 14, 2023
Unprompted review
Rated 4 out of 5 stars

Just returned from a stay at Villa Gordon

Optima are a great company to deal with they reply to emails promptly and if an issue occurs with the villa they have respond quickly, they are very helpful, pleasant people to deal with, would not hesitate to recommend them.
Villa Gordon has a lot of good points, situated in a quite residential it's spacious, the pool is clean, well maintained and safe for children as it is fenced off. The layout of the villa may not suit everyone, downstairs is very spacious and has an excellent modern kitchen but there is only one bathroom which potentially would be used by 6 adults, also there is no dishwasher downstairs. The bedrooms are large and spacious but only one of them has a wardrobe, there is nowhere to hang anything in the other 2 rooms. The dining table and breakfast bar only has 4 chairs. Upstairs which in effect is a completely separate self contained apartment there are en-suite bathrooms to both the single and double room, the kitchen is modern and well fitted with a dishwasher. There are plenty of outside spaces but if you want to eat outside then folks from the lower apartment will be carrying stuff up and down stairs. Our party was 7 adults and one infant and we found that we were carrying furniture and crockery up and downstairs regularly. Generally the villa could use a little TLC and some instruction books on some of the appliances, took ages to figure out how to work the extractor fan but others like the washing machine we googled.
If the layout suits your party then Villa Gordon is great, we would certainly use Optima again

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

Long time customer of Optima Villas

I have used one of Optima Villas properties twice yearly since 2017 (apart from covid) and recently returned from another holiday.The result of my experiences is that I have found the following

They reply to emails promptly
Promptly returned deposits re cancelled bookings due to covid
Villas always sparkling clean
If an issue occurs with the villa or its contents they have always been been able to fix the problem or replace the item on the same day
Lastly they are very pleasant people to deal with

December 10, 2023
Unprompted review
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Reply from Optima Villas

Thank you for your review and continued loyal custom. We look forward to welcoming you back. The Optima Villas Team

Rated 4 out of 5 stars

Villa Cielo Playa Blanca

One of our favourite villas, great for families and couples. We have stayed here many times over the past 10 years, the location is great, very quiet and with shops and restaurants in walking distance. First time booking through Optima with no problems, great welcome pack. Shame the mountain bikes have not been looked after, we used to enjoy using them, and were a bonus at this villa (previously Villa 60). Similarly the hot tub is in need of a bit of TLC not quite the luxury it once was, hence only 4 stars.

December 7, 2023
Unprompted review
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Reply from Optima Villas

Many thanks for taking the time to review Villa Cielo and we hope to be able to welcome you back soon. The Optima Villas Team

Rated 5 out of 5 stars

Just back from Villa Casa Cielo Azul

Just back from Villa Casa Cielo Azul. The location of the villa was superb a nice quiet residential area and only 10 mins walk to the Marina. The large supermarket at the end of the street was an added bonus. The welcome pack from Optima was great to get started. The villa was a good size for 4 adults and a baby and a nice pool area. This is our 3rd stay in Lanzarote with Optima Villas and can highly recommend them.

December 13, 2023
Unprompted review

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