Optimum - Bullhead CityReviews 

1
TrustScore 3 out of 5

3.2

2585 Miracle Mile Rd., Ste 101, 86442 Bullhead City, Arizona, US


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Company details

  1. Cell Phone Store
  2. Cable Company
  3. Internet Service Provider

Written by the company

Optimum HQ is located in Bethpage, NY. We provide high-speed Internet, Mobile phone, cell phones, and cell phone accessories. Also, our company offers digital cable television and home phone services to residential and business customers. Recently visited one of our new retail stores (dubbed "experience centers") yet? Well, stop by a location today! Choose us for all of your house internet, 5G, and moving internet service needs.


Contact info

  • 2585 Miracle Mile Rd., Ste 101, 86442, Bullhead City, Arizona, United States

  • (844) 874-7558

3.2

Average

TrustScore 3 out of 5

1 review

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No history of asking for reviews

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Replied to 96% of negative reviews

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3.2

All reviews

(1)

439 reviews in the last 12 months

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Rated 1 out of 5 stars

Technician pretends to knock and leaves a “we missed you” notice.

Internet was down for 6 days before they were able to send a technician out to my house, and on the day that technician was supposed to be here, they were not only nearly 4 hours late to our scheduled appointment, but when he did decide to show up 4 hours later, he did not even knock, or ring the doorbell, but instead snuck up to our door and left a “Sorry we missed you” notice on my door. All caught on camera.

December 29, 2025
Unprompted review
Optimum - Bullhead City logo

Reply from Optimum - Bullhead City

Hey Tyler. That is definitely not the kind of experience we want you to have, and we'd like to address this appointment experience with you right away. Please reach out to us via BrandReviews@optimum.com with your account information so we can best assist you. ^Andre

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