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Optimum - Kingwood Reviews 1

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TrustScore 3 out of 5

3.2

Cell Phone Store
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4103 W. Lake Houston Dr., 77339 Kingwood, Texas, US

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(844) 874-7558

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Company details

  1. Cell Phone Store
  2. Cable Company
  3. Internet Service Provider

Written by the company

Optimum HQ is located in Bethpage, NY. We provide high-speed Internet, Mobile phone, cell phones, and cell phone accessories. Also, our company offers digital cable television and home phone services to residential and business customers. Recently visited one of our new retail stores (dubbed "experience centers") yet? Well, stop by a location today! Choose us for all of your house internet, 5G, and moving internet service needs.

Contact info

  • 4103 W. Lake Houston Dr., 77339, Kingwood, Texas, United States

  • (844) 874-7558

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Constant outages while company takes no…

Constant outages while company takes no responsibility. They expect their customers to fulfill their side of the agreement by paying for the service, but aren’t held accountable for providing the service we pay for. Worst part is when you work from home and need the internet functioning in order to pay the bill for it and when your area is locked in to only use their service. At this point I would not even consider moving into an area that’s locked in to their service in the future.

March 25, 2026
Unprompted review
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Reply from Optimum - Kingwood

Hi there. We totally understand how frustrating it is to have issues with the service. Especially when working from home. We'll be happy to assist you with any issues you are currently having. Please send us an email to BrandReviews@optimum.com so we can assist you right away. ^Juan

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