OQ Hair Reviews 

3,893
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,935 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the hair products are exceptionally soft, beautiful, and arrive very quickly. People also appreciate the helpful customer support team along with the nice packaging that includes extra hair gifts. Shoppers note that the installation process is beginner-friendly and the texture remains wonderful over time. Some reviewers were not happy with the excessive shedding and poor quality of certain items. Consumers stated that some bundles experienced severe tangling and hair falling out in clumps. Buyers also experienced issues regarding unhelpful responses and unsatisfactory resolutions when attempting to handle complaints.

What people talk about most

Product

Consumers find product to be extremely satisfying, frequently praising the incredible softness, full volume,... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the hair is incredibly soft, full, and... See more

Order

Customers had positive experiences with their order, frequently praising the simple and quick checkout... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the remarkably fast... See more

User experience

People report positive experiences with user experience, frequently highlighting that the website is easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am thoroughly impressed with my OQ Hair purchase - it’s extremely soft and manageable… no tangling and honestly, very little shedding. I can see why others reuse it; it holds up very well. I order... See more

Rated 5 out of 5 stars

Been ordering since 2000 and always a good experience. The company is very responsive to inquiries or concerns via email and or what’s app !!!!! The Hair is an amazing quality.

Rated 5 out of 5 stars

I love the quality of the hair! My braids look absolutely stunning! I have received so many compliments regarding my hair. The hair does not have any weird smells, it doesn’t shed, and it looks so bea... See more

Rated 5 out of 5 stars

Beautiful Product! First off let me start by saying that I got the hair quicker than I thought it would THEN, when it got here I was beyond pleased with the softness & quality. All the influencers a... See more


Company details

  1. Hair Product Store
  2. Hair Extensions Supplier
  3. Wig Shop

Written by the company

OQ Hair Girls, become a powerful queen with the original dream, confident and beautiful!! OQ Hair official website provide high quality 100% human hair products at affordable prices. We offer Wear Go Wigs, HD & Transparent Lace Frontal Wigs, Half Wig, Lace Closure Wigs, Full Lace Wigs, V Part Wigs, Headband Wigs, T/U Part Wigs, Hair Bundles, Glueless Wigs, Ponytail, Clip In Extenstion, and More. Our top sale is Wear Go Glueless Wig collection, which can refresh your look in 10s, pre-cut HD Lace, pre-plucked Hairline, Pre-bleached Hair Knots, try our Salon Ready Wigs. Free shipping and 30-days return/refund/exchange is our guarantee to customers.Choose OQ Hair, be a shinning queen!


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(3,893)

1,931 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love this hair

I love this hair. Will be buying again. The quality is hands down a 9 /10. The only thing I dislike is that some products will make the curls stiff.

August 18, 2026
Unprompted review
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Rated 5 out of 5 stars

13x6 24 inch Brazilian…

I ordered the 13x6 24 inch Brazilian body wave wig and it came exactly as expected. I got the 250% density because I was worried about fullness for the look I’m going for and I can tell that a lower density would have been fine. The hair quality is soft and tangle free. This is my 3rd wig from OQ, I plan to place another order soon.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

The girls love curls…

I used the crochet hair to do miracle knots in micro locs. The curls were gorgeous and so easy to maintain. The quality of hair was amazing and I plan on reusing it. Plus it came in like 3 days.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Hair is soft!

Hair is soft!! And I dyed it!!! Been receiving compliments left and right!!

August 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Very nice

Got so many compliments on my wig. Hair came in perfect timing for a party I attended. Coworkers thought it was my hair! Looks very much like my own hair. Will be buying again. Thank you OQ!

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Burnese Curly

Got the Burmese curly. Super cute! I’ve had it in for about 4 days now and no complaints at all! The hair came faster than expected too!

August 16, 2026
Unprompted review
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Rated 5 out of 5 stars

The product I received was great…

The product I received was great quality and easy to work with . Looks great and feels amazing . Customer service was outstanding ! I will order from this company again . Highly recommend .

August 18, 2026
Unprompted review
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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ FINALLY—AN ONLINE WIG COMPANY…

⭐⭐⭐⭐⭐ FINALLY—AN ONLINE WIG COMPANY THAT ACTUALLY DELIVERS WHAT THEY ADVERTISE!

I don’t normally get this excited about leaving a review, but OQ Hair deserves all FIVE stars! I purchased THREE different units, and after receiving them, I can confidently say that OQ Hair has gained a repeat customer.

One of my biggest concerns when buying wigs online is whether the hair that arrives will actually look like the beautiful unit shown in the pictures and videos. I’ve ordered from other websites before, and unfortunately, what I received did NOT always match what was advertised. After several disappointing experiences, I was honestly getting to the point where I was ready to stop buying wigs online altogether.

Then I decided to give OQ Hair a try—and I am SO glad I did!

When my order arrived, I was immediately impressed. The units actually look like the hair OQ Hair advertises! That alone was a huge deal for me. I ordered three units, and they are all absolutely beautiful. The hair is full, thick, and gorgeous, and the units do not have that thin or skimpy appearance that you sometimes get when ordering wigs online.

I wanted wigs that looked luxurious and had enough density to give me that beautiful, full look—and OQ Hair delivered! I am VERY pleased with my purchase.

What makes this review even more important to me is that I didn’t just order one unit and happen to get lucky. I ordered THREE, and I was pleased with what I received. That gives me much more confidence about ordering from OQ Hair again.

After being disappointed by other online wig companies, it feels good to finally receive hair and be able to say, “YES! This is what I thought I was buying!” 😂👏🏾

OQ Hair definitely satisfied my hair appetite, and now they may have created a monster because I’m already thinking about what I want to order next! 😂❤️

I will absolutely be ordering again and again, and I will also be recommending OQ Hair to the other ladies I know who purchase wigs online. When I find a company that gives me a great experience, especially after I've had bad experiences elsewhere, I believe in spreading the word.

If you are like me and have been hesitant to order another wig online because you’re tired of receiving something that looks completely different from the advertisement (a complete disaster), I definitely recommend giving OQ Hair a try!

Based on my experience with all three of my units, OQ Hair did NOT disappoint!

BEAUTIFUL SUPERIOR QUALITY units. ✔️
Seamless Delivery ✔️
Full and thick hair. ✔️
Looks like what was advertised. ✔️
Satisfied customer. ✔️
Will I order again? ABSOLUTELY! ✔️

⭐⭐⭐⭐⭐ Five stars from me! OQ Hair has officially gained a loyal customer! ❤️💇🏾‍♀️🔥

August 2, 2026
Unprompted review

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