Orbion Reviews 

71
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning rings and gorgeous earrings, highlighting the superb craftsmanship, brilliant stones, and overall high-quality materials used in every piece. Many people are also thrilled with the beautiful, sturdy packaging that feels luxurious to the touch and makes opening orders feel special. Consumers consistently note that the customer service is exceptional, with team members being very communicative, helpful, and quick to answer any questions. Reviewers truly appreciate the thoughtful, personalized approach, including receiving detailed updates, design mockups, and preview photos of their custom jewelry before shipping.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing immense satisfaction with their... See more

Quality

Customers consistently report deep satisfaction and delight regarding product quality. Reviewers frequently... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are helpful,... See more

Staff

People report positive experiences with staff, describing them as communicative, helpful, and very responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely LOVE my new ring!! Orbion was prompt in responding to my 1000 questions, resized the ring for me prior to shipment and sent it out when they said they would. With so many different vendors... See more

Rated 5 out of 5 stars

I ordered a custom wedding ring set from Orbison and it turned out so beautifully. The craftsmanship is amazing and it’s definitely worth the price. Soniya was very communicative and answered all my q... See more

Rated 5 out of 5 stars

I am absolutely thrilled with my engagement ring and had such a wonderful experience ordering from Orbion Jewels. Kunal was so thoughtful in his communication throughout the whole process. He was very... See more

Rated 5 out of 5 stars

Their customer service is the best! I ordered a custom engagement ring and they were extremely patient and detailed when iterating on the design with my (many) comments. I'm so happy with how the ring... See more


Company details

  1. Jewellery Manufacturer

Written by the company

We are a jewellery brand specializing in unique moissanite designs, meticulously crafted to resonate with your individuality. From bespoke creations to ready-to-wear pieces, we tailor jewellery with love and care.


Contact info

4.9

Excellent

TrustScore 5 out of 5

71 reviews

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4.9

All reviews

(71)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Quality Custom Designs

I have made 2 custom design orders with OrbionJewels this year and the final products far exceeded my expectations. Kunal and his team gave me regular updates on the design process and were very courteous and professional. The diamonds they sourced were absolutely stunning and sparkly and I very much enjoy having these beautiful pieces of jewelry in my daily collection. Would highly recommend working with them!

December 17, 2024
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Rated 5 out of 5 stars

Orbion exceeded every expectation

Kunal and team provided amazing customer service, very quick response times which is impressive considering the time difference between USA and India. I did a custom order and they nailed any tweaks I requested to the design. I wanted an old mine cushion lab diamond but I rarely see a lab OMC that looks like an actual antique, it’s usually obvious that it’s a modern cut. However, Orbion’s OMC cut is indistinguishable from an actual antique. The 18k gold is stunning. It’s been about 6 months since my engagement and I wear the ring everyday. The craftsmanship is incredible, all of the prongs are perfectly placed and tight on the stone, even now. The ring box included in the packaging was beautiful. From the customer service to the craftsmanship and presentation, the experience felt like working with a skilled, local jeweler. I will definitely order from them again in the future.

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

I had a really great experience…

I had a really great experience ordering from Orbion, I ordered both my engagement ring and my wedding ring from there. Kunal was so friendly and the response times were really fast. I ordered the fast shipping option too and it shipped to Germany from India way quicker than I had thought. I can recommend them 100%!

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Choose Orbion!

Incredible craftsmanship and attention to detail. I had been looking for an engagement ring design and they were the only ones to pull it off. They exceeded our expectations completely! Their customer service as well is amazing, I requested a custom order with a very tight timeline and they were able to pull it off with days to spare. I would highly recommend them for any custom pieces!

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing custom ring experience!

This was my first time designing a custom piece of jewelry, and it was my engagement + wedding ring set, no less! I chose Orbion after reading so many rave reviews about them and I'm so, so very glad I did.

Kunal and his team are absolutely lovely. They were quick to respond to messages, open to all my design ideas (and believe me, I put them through the absolute wringer with my indecisiveness and design redos) but also offered practical advice for durability and making sure the designs worked well together. They give you the impression that they want you to have the ring of your dreams, but also something that will last. I felt very comforted, and not like they were just going to say yes to anything as long as they got my money.

They were extremely patient and kind the whole way, and we had been talking for months. They really make you feel like you're the only customer with how attentive and quick they are... it was really quite impressive considering their large customer base!

The rings arrived today and I'm blown away by how beautifully they managed to do all the fine, delicate little details.

If you're considering them for custom work, rest assured you'll have an amazing (and stress-free, very important when planning a wedding!) experience :)

October 28, 2024
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Rated 5 out of 5 stars

OrbionJewels is the best!

OrbionJewels on Etsy is the best! I had my engagement ring and wedding band made with them and both experiences were amazing. Kunal is great; he is kind and knowledgeable. He made sure my rings were exactly what I wanted, but offered his advice to ensure both pieces were durable. Both were also made in a timely manner and I was very happy with the shipping process. I would 100% work with Obion again!

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great service + craftsmanship

I ordered a ring with Orbion in September. They were great to work with, answering all my questions and providing accommodation for adding express shipping to my order.

I love wearing my ring. It is unique, and I can tell the craftsmanship is excellent. I definitely recommend their team for any custom or moissanite jewelry.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

I found this amazing company on Etsy at…

I found this amazing company on Etsy at the end of 2023. Since then they have become my exclusive jeweller. I’ve bought rings from their shop, I’ve had custom rings designed, and a GORGEOUS custom necklace.
Just recently I attended a Met Gala style event, and wore all custom Orbion jewelry. The sheer number of compliments I received in one evening are innumerable.

The quality of the work and the measures they put in place to assure quality brings me the deepest peace of mind.

Kunal is king and an absolute dream to work with. I have discussed plans to have a custom family heirloom Tiara created by Orbion with Kunal already.

If I could give this company ten stars I would.

There is always a selection of gorgeous loose stones to choose from to suit your fancy. Lab Grown, and natural Diamonds and stunning Moissanite.

If I could describe the quality of the craft and jewelry I have received in one word, it would be “Opulent” in all the best ways.

September 1, 2024
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Rated 5 out of 5 stars

Kunal is amazing!

Kunal is amazing! There was an oval old mine cut pendant I was interested in, however I asked for a round version of it and Kunal delivered perfectly. Great craftsmanship and great customer service.

September 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great purchasing experience!

Both my engagement and wedding rings were made by Orbion Jewels on Etsy. My fiancé and myself both had amazing experiences working with Kunal. My rings are beautiful and well-made. I would recommend purchasing from this jeweller as the value and experience are tremendous. Thank you Kunal and team!

July 24, 2024
Unprompted review
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Rated 5 out of 5 stars

Returning Customer

This is my family’s third purchase from Orbion Jewels, this time a sweet promise ring from my son for his girlfriend. As always communication was great with Kunal as he worked with us on the design. The ring is absolutely beautiful. Shipping is always super fast to the states. Would definitely recommend this jewelry shop!

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

An amazing experience for my engagement ring

Working with Kunal from Orbion was a wonderful experience. He was very patient with me as we designed a custom piece together, which took some time but was totally worth it in the end. The ring ended up being my engagement ring. I'm so happy with how it turned out and how gorgeous it is in person. The moissanite is really sparkly and the craftsmanship is impeccable. I can't say enough good things about working with Orbion and would recommend them to anyone looking for something beautiful.

April 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Custom Moissanite ring - great experience

They made me an ABSOLUTELY gorgeous custom gold ring. Super patient with all my minor adjustments via Etsy messaging and I got to design something I was so exited to receive. It’s absolutely perfect. I was sent a picture of the custom cut moissanite stone before the ring was made and once it was finished, I was sent two detailed videos of the ring. It was packaged nicely and overseas shipping to the US was extremely fast (I think it took maybe 5 days total)

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely In Love with My Ring!!!

I purchased the 2.67 Ct Blue Green Old Mine Cut Oval Moissanite Ring, Edwardian Style Engagement Ring, Art Deco Rings For Women, Milgrain, Triple Prongs. I opted for a rush order and expedited shipping. My order was placed on May 30 and my ring was on my finger by June 15! And I am so in love with how it turned out. The cut is absolutely flawless. The setting is secure. The whole ring is beautifully crafted, so shiny, and beyond perfect. You can tell the craftsmanship is top notch. I will absolutely continue buying from this shop!

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Breathtaking Ring - Everyone is OBSESSED!

Kunal and his team created an incredible ring and experience for me! I was a bit nervous before contacting them, but they created drawings and worked with me on every little detail and truly delivered the ring of my dreams. If you’ve made it to this page, pull the trigger and make the ring with Orbion! You won’t regret it!

October 3, 2023
Unprompted review

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