Orchid City & Spa Ltd 

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Rated 5 out of 5 stars

Orchid City & Spa made organising my sisters hen weekend a breeze! Sometimes it can get really hard to coordinate a large group of people and booking through Orchid city & Spa made it hassle free and... See more

Rated 5 out of 5 stars

I am writing to say a big thank you for all your help in organising Laura’s Hen Party in Leeds. We have just returned from an amazing weekend. My daughter Laura was thrilled with everything from... See more

Rated 5 out of 5 stars

We had a fabulous weekend for my daughter’s 30th birthday. The hotel was very luxurious. Dirty Martini’s was great fun, with 3 cocktails and a selection of tasty finger foods for each of us. The loop... See more

Rated 4 out of 5 stars

I booked my 40th birthday celebration weekend through Orchid City & Spa. There was 9 of us in my party so being able to add them to the payment system was so much easier than having to chase everyone... See more

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  1. Tour Operator

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Orchid City & Spa organise bespoke stylish group Spa Breaks around the UK. Luxury 5* spa hotels and boutique hotels for groups.


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Rated 5 out of 5 stars

Brilliant service!

Brilliant service with clear up to date information and so helpful to adapt elements based on our needs. Definitely recommend for seamless hen do weekend, thank you Charlotte & Ashley!

September 2, 2019
Unprompted review
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Reply from Orchid City & Spa Ltd

Thank you for your feedback Sophie, we are really glad that you found Orchid’s services helpful. Keep spreading the word and hopefully we can plan another weekend for you in the future. 😊

Team Orchid x

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Rated 5 out of 5 stars

Newcastle

The best weekend we've had away and was very well organised by Ashley and the team! Took the stress off me and the events we did were so worth the money would 100% recommend!!

September 2, 2019
Unprompted review
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Reply from Orchid City & Spa Ltd

Awh, we are very pleased to hear you would recommend Orchid and the team organised a great, stress free weekend in Newcastle for your group. Thanks so much for this review Ella. Do keep us in mind for any future events you are planning.

Team Orchid x

Rated 5 out of 5 stars

Had a fantastic hen do weekend in…

Had a fantastic hen do weekend in London the hotel was beautiful and the staff where very friendly and helpful and the spa was lovely. The river cruise down the theme was amazing and their was amazing view, the 5 course meal was delicious everyone in the party where happy with meal many thanks Donna

August 31, 2019
Unprompted review
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Reply from Orchid City & Spa Ltd

Thank you Donna for taking the time to leave feedback and letting us know you had a fantastic weekend in London. We will be sure to let the suppliers know you had a fab time 😊

Team Orchid x

Rated 5 out of 5 stars

Amazing amazing amazing!!!!!!!

Amazing amazing amazing!!!!!!!! Wish I had found this company for previous hen do planning! Nothing was ever too much trouble for the company, the planning and activities al ran smoothly with plenty of time to get to all locations, hotel was nearby to everything too.

August 16, 2019
Unprompted review
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Reply from Orchid City & Spa Ltd

What a fantastic review, we love hearing this 😊 Thanks so much for letting us know that the weekend went well and the team here were super helpful. Keep us in mind for those future hen parties Sarah

Team Orchid x

Rated 5 out of 5 stars

After having to rearrange a hen do with…

After having to rearrange a hen do with 5 weeks to go we found this site and honestly they saved the whole weekend!! Definitely will be using them again! Amazing communication and an incredible Weekend away!

August 9, 2019
Unprompted review
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Reply from Orchid City & Spa Ltd

Awh, we are so happy to hear that you enjoyed the weekend away and we could provide a package for you. We would love to help you plan another weekend away Shannan. Thank so much for writing a review for us.

Team Orchid x

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Rated 5 out of 5 stars

The help from orchid city and spa ltd…

The help from orchid city and spa ltd was great, couldn’t ask for anymore help at all, made planning a hen do for 21 ladies easy and couldn’t of gone any smoother, everyone loved the weekend away.

August 9, 2019
Unprompted review
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Reply from Orchid City & Spa Ltd

We are really pleased you had such a wonderful weekend and you found Orchid helpful in doing so. Thanks so much for your review Victoria, we really appreciate it.

Team Orchid x

Rated 5 out of 5 stars

amazing!!

I personally cannot fault Orchid city and spa. Ashley whom i dealt with was very efficient in replying to any email i sent with any queries.

A few of the things on the trip we picked and we needed to be refunded but again this was done with ease and efficiency.

Everything we booked with Orchid city and spa was perfect. Party bus, butler, cocktail class and dinner.
It really made the weekend so much fun with everything already in place and planned.

The ease too of the online payment system took the stress of money handling away from me, which i was extremely happy about.

I would 110% recommend them to anyone booking a trip away.
Thanks again for helping me make my sisters hen weekend one to remember.

August 9, 2019
Unprompted review
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Reply from Orchid City & Spa Ltd

Wow, what a fantastic review - thank you so much Amanda.

We are really pleased you had such a wonderful hen weekend and that you found the elements super fun too. Thank you for taking the time to leave your feedback and good luck with Sister's wedding plans. Keep us in mind for any future group weekends and keep spreading the word about Orchid 😊

Team Orchid x

Rated 5 out of 5 stars

Had a fab weekend much recommended…

Had a fab weekend much recommended everything was organised for us and ran smoothly would organise through them again

August 2, 2019
Unprompted review
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Reply from Orchid City & Spa Ltd

Thanks Amanda for the lovely review. We are really pleased the weekend ran smoothly. Keep spreading the word about Orchid City & Spa.

Team Orchid x

Rated 5 out of 5 stars

Amazing hotel and breakfast

Amazing hotel and breakfast, perfect location to everywhere we needed to go. Ashley was quick to answer my emails to make my hen weekend perfect, thank you.

August 2, 2019
Unprompted review
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Reply from Orchid City & Spa Ltd

Thank you for taking the time to leave a review Lauren, we really appreciate it. We are so glad to hear the team were quick to help and the weekend was perfect. We will be sure to let the suppliers know you had a great time too. Do keep us in mind for any weekends you are planning in the future.

Team Orchid x

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Rated 5 out of 5 stars

Wow what can I say!

Wow what can I say! Orchid City and Spa are absolutely wonderful. Myself and my friends had such a brilliant weekend away for my friends hen do. Everything we had from the hotel to the cocktail making class was superb. Thank you so much to Charlotte and Ashley for helping me organise this, I will 100% be recommending it to all my friends.

July 22, 2019
Unprompted review
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Reply from Orchid City & Spa Ltd

Awh, what amazing feedback, thanks so much Bryony for reviewing us! We are so pleased you had such a brilliant weekend. We will pass your kind words onto the suppliers who will be equally as thrilled to hear this.

Best of luck to the bride-to-be with all her wedding plans.

Team Orchid x

Rated 5 out of 5 stars

Fab hen do

The ladies at Orchid City & Spa were so patient and helpful when helping me plan my sisters hen do. They went above and beyond and took the stress out of planning, which meant my sister and us hens had the best, most memorable hen do ever! Will 100% book with them again and thoroughly recommend!

July 22, 2019
Unprompted review
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Reply from Orchid City & Spa Ltd

What a fab review - thank you so much Serena! We love knowing that we made booking the hen weekend stress free - that's what we are all about! Best of luck to your sister and her wedding plans. Please keep spreading the word about Orchid.

Team Orchid x

Rated 5 out of 5 stars

Absolutely brilliant weekend

Absolutely brilliant weekend! Would happily use Orchid City and spa again. Thank you so much for a great time and organising everything for us

July 19, 2019
Unprompted review
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Reply from Orchid City & Spa Ltd

We are thrilled to hear you had such a fab weekend. Thanks so much for taking the time to leave a review Zara. Hope to organise something for you again in the future.

Team Orchid x

Rated 5 out of 5 stars

Thank you for arranging a brilliant…

Thank you for arranging a brilliant relent for my sisters 40th! Will definitely be using ur service again

July 19, 2019
Unprompted review
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Reply from Orchid City & Spa Ltd

Thank you for leaving a lovely review Andrea, we are so glad to hear that your sister had a brilliant 40th birthday. We can't wait to help you organise another weekend!

Team Orchid x

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Rated 5 out of 5 stars

Extremely supportive and helpful with…

Extremely supportive and helpful with all aspects of the weekend.

July 19, 2019
Unprompted review
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Reply from Orchid City & Spa Ltd

Thank you for taking the time to leave a review Mollie, we really appreciate it. We are so glad to hear the team were helpful and supportive. Do keep us in mind for any weekends you are planning in the future.

Team Orchid x

Rated 3 out of 5 stars

Planned a great hen weekend but could do with slight improvement

Recently went on a hen weekend to leeds with 14 girls. Had a great time and the activities was really good. The the only reason i have put 3 stars is we originally booked last year and the depoit needed to be paid by 1st of may for the hen weekend at the end of June....didnt really hear alot from them until the depoit was paid and thats when we begain to get things booked. Unfortunately it only gave a month notice before the weekend so alot of what we wanted was already booked up, they helped to find alternative placed but wasnt alot of choice. I think it would if been better that at the time of paying the deposit things would be provisionally booked to save disappointment and then confirmed at the time of the payment completion. They planner we had was lovely and couldnt do enough to help given the limited choices and times.

July 17, 2019
Unprompted review
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Reply from Orchid City & Spa Ltd

Thank you for the feedback Laura, we are really glad you enjoyed the weekend and all of the activities planned in Leeds.

Sorry to hear not all of the times you hoped for were available when it came to booking the activities in. I have checked the system and can see an email was sent out the day after you booked back in September. This was from the bookings team asking for timings for your weekend. On this initial email sent out we do urge group leaders to confirm the times they would like as soon as possible so we can secure them with the suppliers and avoid any disappointment further down the line. It’s great knowing that your planner was helpful, we pride ourselves in our customer service. We will review if we can send out additional prompts to groups who haven’t responded to the email to continue to improve our service.

We hope to organise another great weekend for you again and the Bride-to-be has a fantastic wedding.

Team Orchid x

Rated 5 out of 5 stars

Hen Weekend

I booked my sisters hen through Orchid and from beginning to end they were nothing but helpful. No matter how many times I asked questions, altered plans or just wanted a little bit of guidance, Ashley and the team were brilliant. The weekend went without a hitch and we all had a fab time. Now I’m trying to find excuses to book another girly weekend away 🙃 just to try some more activities! Thank you Orchid

July 17, 2019
Unprompted review
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Reply from Orchid City & Spa Ltd

Thank you so much for reviewing us. We love hearing our hen groups had lots of fun on their weekend away and the team here at Orchid were very helpful! We look forward to organising another girly weekend for you in the future.

Team Orchid x

Rated 5 out of 5 stars

Excellent Service from beginning to…

Excellent Service from beginning to end. Even with my many amendments. Thank you Ashley and your team my sister had a wonderful weekend in Liverpool

July 12, 2019
Unprompted review
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Reply from Orchid City & Spa Ltd

Thank you for your lovely review Chantel. We are so pleased to hear the group and more importantly the bride-to-be had a wonderful time in Liverpool.

Team Orchid x

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Rated 5 out of 5 stars

Perfect weekend

Excellent service. Weekend went without a hitch and very reasonably priced too. Would definitely recommend.

July 12, 2019
Unprompted review
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Reply from Orchid City & Spa Ltd

Thanks Ceri for the fab review. We are really pleased the weekend went well. Keep spreading the word about Orchid City & Spa.

Team Orchid x

Rated 5 out of 5 stars

Had an amazing weekend!

Had an amazing weekend!
Amanda took care of all the details she confirmed everything and always kept me informed. The whole weekend ran smoothly with no issues. We had a masterclass cocktail first that was well presented and had a cocktail each to make and a few spares!! The evening meal & cabaret show was good. The hotel was amazing and the facilities.All the girls had an amazing time and everything was organised professionally.
I highly recommend Orchid City & Spa and will definitely be using them again. (Already planning our next adventure!)

July 12, 2019
Unprompted review
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Reply from Orchid City & Spa Ltd

Awh, what lovely feedback. We are really really pleased you had such an amazing weekend. We will pass your kind words onto the suppliers who will be equally as thrilled to hear this. Thanks so much Ela for reviewing us! Looking forward to organising another weekend for you soon.

Team Orchid x

Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish. We had the best hen party and all went so smoothly thanks
to these guys. Highly recommend!!!

July 12, 2019
Unprompted review
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Reply from Orchid City & Spa Ltd

We love hearing our hen groups had lots of fun on their weekend away. Thanks for sending through the lovely feedback and best of luck to the bride-to-be with all her wedding plans.

Team Orchid x

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