I gave my grandchildren the Ordo rechargeable toothbrushes for Christmas, they loved them though my grandson had problems at first because his tickled him too much. I bought the battery operated ones... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
An incredible toothbrush which does it all. the only slight downside is that I find myself pressing the control button during brushing which changes the setting. If this were a separate button it’d... See more
The power can be controlled over 3 settings. That's good. What isn't is the positioning of the buttons, and the STAY ON button can easily be pressed instead ON button (which requires you to continue p... See more
Good quality products - got an electric toothbrush and sonic water flossed. Both great. My only criticism is the tactile coating on the toothbrush seems to have degraded over the course of about a yea... See more
Company details
About Ordo
Written by the company
Oral care that works.
We create simple, stylish, and sustainable products that support better oral health and fit seamlessly into modern lives. No overcomplicated tech, no unnecessary waste, just smart design and expert-approved quality you can trust.Why choose ordo?
We focus on what really matters - effective products, simplicity, and affordability. Take a look at our core product range:✳️ Sonic+ Electric Toothbrush
Our most advanced brush, delivering 40,000 sonic pulses per minute, with 4 brushing modes, a 4+ week battery life, and a range of stylish colours.
✳️ Sonic Lite Electric Toothbrush
A lightweight, travel-friendly rechargeable brush with the same sonic technology as the Sonic+, but with a streamlined design.
✳️ Hydro Sonic Water Flosser
A high-performance water flosser for deep cleaning between teeth, improving gum health with multiple pressure settings.
✳️ Sonic Kids Squishmallows Rechargeable & Battery Brushes
Gentle yet effective, designed specifically for children to encourage healthy brushing habits from an early age.
From first brushes to pro-level clean, there’s an Ordo product for everyone. Smart oral care that fits every lifestyle, every routine, every smile. Shop the Ordo range
Smarter care for you and the planet
Written by the company
- Less waste, more impact 🌍
- We keep it low-impact, with refillable systems, recyclable packaging, and a commitment to a healthier planet through smarter choices.
- Going beyond oral care 🧑🏽🤝🧑🏽🧑🏽🤝🧑🏽
- We’re building a community of people who believe in simpler, smarter, and more accessible ways to care for their health. Because great oral care should be available to all.
Guarantee & Warranty
We stand by the quality of our products.
✅ 60-Day Money-Back Guarantee – Applies to many of our electrical oral care products - if you don’t love them, return them within 60 days for a full refund.
✅ 2-Year Warranty – All electrical oral care products are backed by a two year warranty, covering you from the date of purchase.
Contact info
Hamilton House, Church Street, Altrincham, WA14 4DR, Manchester, United Kingdom
- hello@ordolife.com
- ordolife.com
Better oral care starts here
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Providwd a replacement toith brush
Providwd a replacement toith brush - Very good customer service. Thank you
April 29, 2026
Excellent service department!
Excellent service department!! Resolved our issue immediately!!
June 3, 2026
Our 10 month old has just got his first…
Our 10 month old has just got his first 4 front teeth through and was fascinated with mine and my partners ORDOs. He would hold it and put it in his mouth. So to encourage him early on to brush his teeth growing up, we purchased him a squishmallow ORDO and he absolutely loves it. The sonic vibrations are not too much for him and it’s getting him used to a necessity as he grows up. Aswell I think he loves the feeling on his teeth and gums be it that he’s teething. 4 ORDOs now in our household. Thank you 😁
June 2, 2026
Best Toothbrush on the market
Best Toothbrush on the market, used them for about 4-5 yesrs now & wouldnt buy anyother. You can always usually get a deal on them & the brushes.
May 5, 2026
Good quality products
Good quality products - got an electric toothbrush and sonic water flossed. Both great. My only criticism is the tactile coating on the toothbrush seems to have degraded over the course of about a year, and now feels tacky to touch, which isn’t ideal when you’d like to keep the toothbrush for a long time.
April 24, 2026
I haven’t had it delivered
I haven’t had it delivered? It’s taking quite a long time! Apparently parcel tracking says it has been delivered but it has not??
June 1, 2026
Reply from Ordo
HI Chris,
We are very sorry your parcel has not arrived to you. I can see this does state it has been delivered. Would you please mind emailing us at hello@ordolife.com and someone can look into this for you and get this sorted for you ASAP. Apologies again for this.
Regards,
Ordo
Brilliant product!
Brilliant product!! Didn't get shouted at by dentist/hygienist for first time in two years. Mine failed to charge after a month so I contacted Ordo....no drama...new sent as replacement within days. Very easy company ro deal with
June 1, 2026
I have made a number of purchases from…
I have made a number of purchases from Ordo and they have been excellent. The quality of the toothbrushes is fantastic and the ease of ordering new heads is a benefit. I have also had to seek support from Customer Service and they have been quick and helpful.
September 11, 2025
I look it.The packaging is top notch.I…
I look it.The packaging is top notch.I feel so fresh whenever I make use of it.
April 27, 2026
Really great fun style of toothbrushes…
Really great fun style of toothbrushes for my children. They love the squishmallow characters especially the toothbrush covers included.
May 5, 2026
Ordo floss
The OrdoFloss I purchased was to replace the now unavailable oral B pro expert. Ordo is a PTFE type tape which is good but is so thin it’s like cotton, sadly it is advertised as mint flavour however it has no flavour whatsoever . It is the closest thing to Oral B but not on par with it. Sadly I would not purchase again
update ! Ordo reached out to me in regards to my review above, they have taken on board my comments with a very positive attitude and have shown exceptional customer service in my case. Although this product did not work out for myself it is still a good alternative if you use PTFE dental floss. Thank you Ordo team for the resolution.
May 26, 2026
Reply from Ordo
Hi Mark,
Thank you for taking the time to leave your feedback.
We're sorry to hear that our Ordo Floss did not meet your expectations. We appreciate your comments regarding both the thickness of the floss and the mint flavour, and we understand that individual preferences can vary when it comes to flossing products.
Following your review, we were pleased to have the opportunity to discuss your experience directly and offer a resolution. We greatly appreciate the constructive feedback you provided, as it helps us to continually improve our products and better understand our customers' needs.
Whilst we're disappointed that our floss was not the right fit for you, we would like to thank you for giving Ordo a try and for engaging with us so positively throughout our correspondence.
Kind regards,
The Ordo Team
My package still hasn't arrived
My package still hasn't arrived. Ordered on the 26/05. And no option to see the status.
May 25, 2026
Reply from Ordo
Hi Hanna,
We are very sorry your order has not arrived. This has been checked and this has been shipped by ourselves but looks like this has got lost in transit. I can now see you have a new order processed and on its way to you. Apologies again for this.
Thankyou,
Ordo
Outstanding customer service and excellent product
Excellent customer service. I emailed Ordo asking about a cosmetic issue I had with the handle coating on my brush purchased last year. Sarah responded within 24 hours asking me to return my item for a replacement. I returned it on the Tuesday, emailing proof of postage, and had my new replacement toothbrush on the Saturday morning. That is gold standard customer service! The minor issue apart, this is the best electric toothbrush I have purchased. After using it for a few months my dental hygienist complemented me on how clean my teeth/gums were. And the price is far lower than so many other, not as good, alternatives.
May 19, 2026
Unprompted review
Been almost a week since ordering and…
Been almost a week since ordering and no sign of anything actually being delivered
May 23, 2026
Reply from Ordo
Hi Rylie,
We are very sorry for the delay with your delivery.
I can see this is currently in transit to you. If this hasn't been delivered by Thursday 4th June please do email hello@ordolife.com and someone will be more than happy to assist you with this.
Regards,
Ordo
I gave my grandchildren the Ordo…
I gave my grandchildren the Ordo rechargeable toothbrushes for Christmas, they loved them though my grandson had problems at first because his tickled him too much. I bought the battery operated ones for sleepovers at my house. I wish they had a brush cover or case as they will not be in daily use.
May 22, 2026
Really like my water flosser
Really like my water flosser, it’s really easy to use and leaves your teeth nice and clean, much easier then using tooth picks
May 21, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.