Originality.ai Reviews 

1,258
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 651 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the support team for being exceptionally helpful, responsive, and efficient, often highlighting specific individuals for their quick and kind assistance. Many people find the AI detection tool to be top-notch, reliable, and highly accurate, making it an indispensable service for their content needs. Reviewers also appreciate the platform's ease of use, speed, and clear results, which significantly streamline their workflow. However, some customers also noted concerns regarding the AI detection accuracy, reporting instances where their original human-written content was incorrectly flagged as AI-generated. Reviewers mentioned that even minor changes to text could significantly alter the AI score, leading to frustration and extra effort to adjust their writing.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, kindness, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

User experience

Users describe positive interactions with the platform's user experience, often highlighting its ease of use,... See more

Artificial intelligence

Reviewers mention positive feedback about artificial intelligence detection, with many considering it the... See more

Service

Consumers find service to be positive, with many reviewers describing it as efficient, fast, and easy to use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best product in terms of AI detection on the market. Maybe erring a bit on the stricter side- but better be safe than sorry. I can bet it the product has 95% accuracy in AI use detection. Definet... See more

Company replied

Rated 5 out of 5 stars

470 I am writing a book and want to avoid one thing: future publishers thinking that I used AI. I looked around for a good AI detector for a while and eventually ended up at Originality.ai. I can c... See more

Company replied

Rated 5 out of 5 stars

this is authentic and most reliable. Scans for ai content generated by multiple Gpts. Easy to use and get results in real time. Chrome extension is cool which enables to review in real time while wr... See more

Company replied

Rated 5 out of 5 stars

hi! We use Originality a lot for our content workflow, and it is by far the best service on the market for our needs. I’d like to specifically highlight its speed and stability. The only issue we’ve... See more

Company replied


Company details

  1. Software Company

Written by the company

Originality.ai is the most accurate AI detector and plagiarism checker for verifying whether content is human-written or likely AI-generated. Built for content marketing, SEO, and academia. Originality.ai detects GPT-5, ChatGPT, Claude 4, Gemini 2.5, Grok 3 and all other Popular AI writing tools with up to 99%+ accuracy and an ~1% false positive rate. It also provides best-in-class plagiarism checking, including advanced paraphrase plagiarism checks. Originality.ai is a patented suite of tools designed to help you publish with confidence, including content optimization and readability scores. With the ability to manage team members and share reports covering AI detection, plagiarism, and readability requirements, Originality.ai is ideal for teams and agencies. Prove your writing is your own with our Chrome extension: https://bit.ly/3Z2BySK To learn more about Originality.ai and its accuracy, read our in-depth accuracy study: https://originality.ai/blog/ai-accuracy


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 74% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,258)

644 reviews in the last 12 months

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Rated 5 out of 5 stars

Works really well

Works really well. I had a little issue with subscribing but Alexa was here to help in a matter of minutes!

May 11, 2026
Unprompted review
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Reply from Originality.ai

Thank you for the great review! We’re so glad to hear the tool is working well for you. We also appreciate the shoutout to Alexa. Thanks again for your support!

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Rated 5 out of 5 stars

Reliable ai detection and good customer service

Very good for reliable ai detection, and has excellent and fast customer service. Ellie from originality.ai customer service is amazing and very attentive.

May 10, 2026
Unprompted review
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Reply from Originality.ai

Thank you for your kind words and support! We’re thrilled to hear you’ve found Originality.ai reliable for AI detection. We’ll also be sure to share your feedback with Ellie. She’ll be so happy to know her attentiveness and fast support made such a positive impression. Thanks again for choosing Originality.ai!

Rated 5 out of 5 stars

Best customer Service by Perla

I really like Originality.ai. Gives you peace of mind before submitting work to turnitin, especially the part of AI. I subscribed twice by error and payment got taken twice for same thing. Perla, one of your best customer service lady provided very friendly and efficient service. She understood my concern and sorted out things for me within few seconds. It was the best service provided to me ever in this world. Smooth, easy and hassle free, not like typical British way of dealing things. She just sorted me out and fixed the matter. Thank you Perla. You did amazing.

May 8, 2026
Unprompted review
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Reply from Originality.ai

Thank you so much for the thoughtful review and for sharing your experience with us! We're really happy to hear that Originality.ai gives you peace of mind before submitting your work, especially when it comes to AI detection.

We’re also glad Perla was able to quickly resolve the duplicate subscription issue for you. She truly cares about helping customers and will be thrilled to hear your kind words.

Thank you again for your support and for being part of the Originality.ai community!

Rated 5 out of 5 stars

A great tool and support team

A great tool for knowing that my writing doesn't sound too much like AI before submitting. After writing essays for awhile this can be an issue. Also Faith on the support team was very helpful, would definitely recommend this tool all around.

May 7, 2026
Unprompted review
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Reply from Originality.ai

Thank you so much for the thoughtful review! We’re glad Originality.ai helps give you extra confidence before submitting your writing. It’s great to hear the tool has been valuable throughout your essay-writing process. We’ll also be sure to pass along your kind words to Faith. Thanks again for the recommendation and support.

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Rated 5 out of 5 stars

Perla was very helpful

Perla was very helpful. I learned how to use originality.ai much better now. This is a superior product for detecting AI compared to the alternatives available out there. Highly recommended!

May 7, 2026
Unprompted review
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Reply from Originality.ai

Thank you for the amazing review! We’re thrilled to hear that Perla was able to help you better understand how to get the most out of Originality.ai. It means a lot to hear you consider us superior to other AI detection tools out there. We truly appreciate your recommendation and support!

Rated 5 out of 5 stars

Ellie is super helpful in navigating…

Ellie is super helpful in navigating the features.

May 7, 2026
Unprompted review
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Reply from Originality.ai

Thank you for the kind words! We’re so glad Ellie was able to help you navigate the features and make your experience smoother. We’ll be sure to pass along your feedback to her!

Rated 4 out of 5 stars

Customer Service Anna is really helpful…

Customer Service Anna is really helpful and fast with support.

May 7, 2026
Unprompted review
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Reply from Originality.ai

Thank you for your kind words! We’re so glad to hear Anna was able to provide fast and helpful support. We truly appreciate your feedback and are always here if you need anything else!

Rated 5 out of 5 stars

It is the best

May 7, 2026
Unprompted review
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Reply from Originality.ai

Thank you so much for the amazing feedback! We’re thrilled to hear you’re enjoying the platform and truly appreciate your support.

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Rated 5 out of 5 stars

Super good and the support team was…

Super good and the support team was incredible.

May 6, 2026
Unprompted review
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Reply from Originality.ai

Thank you for the great review! We’re so happy to hear you had a super positive experience and that our support team was able to help. We truly appreciate your support!

Rated 5 out of 5 stars

Ellie was great

Ellie was great! Told me everything I needed to know --and then some. Thanks so much!

May 6, 2026
Unprompted review
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Reply from Originality.ai

Thank you for the wonderful feedback! We’re so glad Ellie was able to provide all the information you needed and more. We’ll be sure to share your kind words with her. Thanks again for your support!

Rated 5 out of 5 stars

Why you should make use of Originality.ai

Originality.ai makes my work a whole lot easier and makes it free from sounding botish. It also helps readability and ensures that the sentence structure goes in line and is proper.

May 6, 2026
Unprompted review
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Reply from Originality.ai

Thanks so much for your thoughtful review! We're glad to hear that Originality.ai is helping streamline your workflow and improve the natural flow of your writing. Making content more readable and human-sounding is exactly what we aim for, so it’s great to know it’s making a difference for you. We appreciate your support!

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Rated 4 out of 5 stars

It was really nice and helpful.

It was really nice and helpful, and Ellie played a great role in assisting me all through, making sure I find my way. This app is really effective for undergraduates, plus, the results are accurate.

May 5, 2026
Unprompted review
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Reply from Originality.ai

Thank you for your kind words! We're so glad to hear that Ellie was able to guide you and make your experience a smooth one. It's great to know you're finding the app helpful and accurate, especially for your studies. If you ever need anything else, we're always here to help!

Rated 5 out of 5 stars

best AI check tool

best Ai check tool. Faith was remarkable to resolve the issue I had.

May 2, 2026
Unprompted review
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Reply from Originality.ai

Thank you for the kind words! We're thrilled to hear you’re enjoying the AI detector tool and that Faith was able to resolve your issue so effectively.

Rated 1 out of 5 stars

Changing tense makes something more AI??

I wrote an original piece, which it correctly identified as 99% likely human. All I did was change it from past tense to present tense, and now 50% likely AI??? How in the world does this make any sense? It doesn't. This tool is so harmful to writers. I can't believe anyone would ever use it to judge a piece of fiction.

March 30, 2026
Unprompted review
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Reply from Originality.ai

We understand why that would feel frustrating. Changing tense shouldn’t fundamentally alter the originality of your work.

Our detection models analyze a wide range of patterns (like phrasing, structure, and predictability), and even small edits can sometimes shift how the text is interpreted statistically. That said, a change like the one you described shouldn’t typically result in such a large swing, so it’s worth taking a closer look.

If you’re open to it, we’d be happy to review your example and see what might have caused the discrepancy. Feedback like this is incredibly helpful for improving the system.

It’s also important to note that AI detection is best used as one signal among many. Not as a final judgment, especially for creative writing.

Rated 5 out of 5 stars

Wonderful!

Anna was very helpful in solving my issue! The website is also wonderful and almost always accurate:)

May 1, 2026
Unprompted review
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Reply from Originality.ai

Thank you for your kind words! We're so glad to hear that Anna was able to help resolve your issue quickly and that you're enjoying the platform. It’s great to know you find it accurate and useful. We truly appreciate your support!

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Rated 5 out of 5 stars

Great help from chat with Anna

Great help from chat with Anna

I had a great experience with the representative from Originality AI, Anna. Very friendly and fast service, Thanks.

April 30, 2026
Unprompted review
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Reply from Originality.ai

Thanks so much for your kind words! We're glad to hear Anna provided friendly and fast support. If you ever need anything else, we’re here to help!

Rated 5 out of 5 stars

Great platform

Great platform! Easy to use and great customer service.

April 29, 2026
Unprompted review
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Reply from Originality.ai

Thank you for the great feedback! We're happy to hear you're finding the platform easy to use and that our customer service has made a positive impact.

Rated 5 out of 5 stars

Perla has been of great assistance

Perla has been of great assistance, fixing the issues i faced, and passed on a suggestion to expand the limit

April 29, 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thanks for your feedback! We’re glad to hear Perla was able to resolve the issues you were facing and support you effectively.

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