Originality.ai Reviews 

1,258
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 651 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the support team for being exceptionally helpful, responsive, and efficient, often highlighting specific individuals for their quick and kind assistance. Many people find the AI detection tool to be top-notch, reliable, and highly accurate, making it an indispensable service for their content needs. Reviewers also appreciate the platform's ease of use, speed, and clear results, which significantly streamline their workflow. However, some customers also noted concerns regarding the AI detection accuracy, reporting instances where their original human-written content was incorrectly flagged as AI-generated. Reviewers mentioned that even minor changes to text could significantly alter the AI score, leading to frustration and extra effort to adjust their writing.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, kindness, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

User experience

Users describe positive interactions with the platform's user experience, often highlighting its ease of use,... See more

Artificial intelligence

Reviewers mention positive feedback about artificial intelligence detection, with many considering it the... See more

Service

Consumers find service to be positive, with many reviewers describing it as efficient, fast, and easy to use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best product in terms of AI detection on the market. Maybe erring a bit on the stricter side- but better be safe than sorry. I can bet it the product has 95% accuracy in AI use detection. Definet... See more

Company replied

Rated 5 out of 5 stars

470 I am writing a book and want to avoid one thing: future publishers thinking that I used AI. I looked around for a good AI detector for a while and eventually ended up at Originality.ai. I can c... See more

Company replied

Rated 5 out of 5 stars

this is authentic and most reliable. Scans for ai content generated by multiple Gpts. Easy to use and get results in real time. Chrome extension is cool which enables to review in real time while wr... See more

Company replied

Rated 5 out of 5 stars

hi! We use Originality a lot for our content workflow, and it is by far the best service on the market for our needs. I’d like to specifically highlight its speed and stability. The only issue we’ve... See more

Company replied


Company details

  1. Software Company

Written by the company

Originality.ai is the most accurate AI detector and plagiarism checker for verifying whether content is human-written or likely AI-generated. Built for content marketing, SEO, and academia. Originality.ai detects GPT-5, ChatGPT, Claude 4, Gemini 2.5, Grok 3 and all other Popular AI writing tools with up to 99%+ accuracy and an ~1% false positive rate. It also provides best-in-class plagiarism checking, including advanced paraphrase plagiarism checks. Originality.ai is a patented suite of tools designed to help you publish with confidence, including content optimization and readability scores. With the ability to manage team members and share reports covering AI detection, plagiarism, and readability requirements, Originality.ai is ideal for teams and agencies. Prove your writing is your own with our Chrome extension: https://bit.ly/3Z2BySK To learn more about Originality.ai and its accuracy, read our in-depth accuracy study: https://originality.ai/blog/ai-accuracy


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 74% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,258)

644 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good and very convenient

April 27, 2026
Unprompted review
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Reply from Originality.ai

Thank you for the kind words! We're glad to hear you're finding the tool both useful and convenient. If there’s ever anything we can do to make your experience even better, just let us know!

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Rated 5 out of 5 stars

I had an issue regarding my premium…

I had an issue regarding my premium plan and sent an email to support and within minutes I had my issue resolved by alexa from the support team.

April 27, 2026
Unprompted review
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Reply from Originality.ai

Thanks for sharing your experience! We're glad to hear your plan issue was resolved so quickly and that Alexa was able to help you out right away. Our support team is always here if you need anything else!

Rated 5 out of 5 stars

Customer service help me to find correct model and use efficiency

Customer service help me to find correct model i was almost canceling my membership. I found the one which is working much efficiantly for my purpose thanks to Faith.

April 25, 2026
Unprompted review
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Reply from Originality.ai

Thanks for sharing this! We’re really glad you didn’t cancel and that Faith was able to step in at the right time. Finding the right model can make all the difference, and it’s great to hear you’re now getting much better results. If you ever want to explore more ways to optimize your workflow, we’re here to help.

Rated 5 out of 5 stars

very fantastic experiance

very fantastic conversation experiance with Faith, i gratefully thank you so much

April 26, 2026
Unprompted review
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Reply from Originality.ai

Thank you for the kind words! We’re so glad to hear you had a fantastic experience with Faith. We’ll be sure to pass along your appreciation. She’ll really value it. If there’s ever anything else you need, we’re here to help!

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Rated 5 out of 5 stars

Faith was extremely helpful and kind.

April 24, 2026
Unprompted review
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Reply from Originality.ai

Thank you for your kind words! We’re so glad to hear Faith was helpful and kind. She’ll really appreciate the shoutout. If you ever need anything else, we’re here to help!

Rated 5 out of 5 stars

Easy to use very helpful

I had a problem understanding and received a message before I even ask for help. A very nice kind person helped me get started and learn more about the program. I feel it will improve my writing and let me be sure that I can use AI to help my human creative writing.

April 24, 2026
Unprompted review
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Reply from Originality.ai

Thank you for your kind words. We’re really glad to hear you were able to get support quickly and that you’re finding the tool helpful for improving your writing. It’s great to know it’s helping you combine AI assistance with your own creative voice.

If you ever need anything else or want help exploring more features, we’re here to help.

Rated 1 out of 5 stars

super hard to cancel subscription

super hard to cancel subscription

I cancelled my subscription after using this tool for a month, but it turned out 6 months later that it wasn't succesful and I have been paying $15/month for nothing. when I realized and tried to cancel again, there wasn't any clear path and was very hard to cancel.

April 22, 2026
Unprompted review
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Reply from Originality.ai

Thanks for sharing this. We take feedback like this seriously.

That’s definitely not the experience we want anyone to have. Canceling your subscription should be straightforward, and you shouldn’t be left unsure whether it went through. We’re sorry for the frustration this caused.

Please reach out to our support team so we can look into what happened and make this right for you as quickly as possible. We’ll also use your feedback to improve the cancellation flow and make it clearer going forward.

Rated 4 out of 5 stars

Accuracy and precision in tools

There's accuracy and precision in the tools used so far and also, Perla has been of great help

April 21, 2026
Unprompted review
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Reply from Originality.ai

Thanks so much for your kind words! We’re glad to hear you’re finding the tools accurate and reliable.

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Rated 5 out of 5 stars

It was really Excellent

It was really Excellent

April 11, 2026
Unprompted review
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Reply from Originality.ai

Thank you for the great feedback! We’re thrilled to hear you had an excellent experience. If there’s ever anything you need, we’re here to help!

Rated 5 out of 5 stars

Great product experience and excellent…

Great product experience and excellent customer service. I'll definitely keep using it!

April 21, 2026
Unprompted review
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Reply from Originality.ai

Thanks so much for your kind words! We’re really glad to hear you’re enjoying the product and had a great experience with our customer service. We appreciate your support and look forward to continuing to be part of your workflow!

Rated 5 out of 5 stars

I have been using orginality for over a…

I have been using orginality for over a year now, I find it very accurate. A few times I have needed help or advice and there has always been someone available to answer my queries. Today i had a minor issue to which Ellie responded straight away to resolve the problem.

April 20, 2026
Unprompted review
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Reply from Originality.ai

Thanks for your continued support over the past year. We really appreciate it! It’s great to hear you’ve found the tool accurate and that our team has been there when you needed help. We’ll be sure to pass along your kind words to Ellie as well. She’ll be happy to hear it.

Rated 5 out of 5 stars

I love originality.AI

I love originality.AI
The way it helps to me make sure no plagiarism sneaks into my writing is a godsend. When I had a Question regarding its use, all I got on chat and ELLIE came to my aid within seconds after I sent a message. She was amazing and I can’t tell you how grateful I am for this program.

April 20, 2026
Unprompted review
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Reply from Originality.ai

Thank you for sharing this. It really means a lot! We’re so glad the tool is helping you stay confident in your writing and keep everything plagiarism-free. And it’s great to hear Ellie was there right when you needed help. If you ever have more questions, we’re always here for you!

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Rated 5 out of 5 stars

Very good and fast customer service!

April 20, 2026
Unprompted review
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Reply from Originality.ai

Thanks so much for the kind words! We're glad to hear you had a fast and positive experience with our customer service. If you ever need anything, we're always here to help.

Rated 5 out of 5 stars

It is a Good AI detector

April 20, 2026
Unprompted review
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Reply from Originality.ai

Thanks for your feedback! We're glad you're finding the AI detector useful. If there’s ever anything we can do to make your experience even better, feel free to reach out anytime.

Rated 5 out of 5 stars

Originality AI has been outstanding for…

Originality AI has been outstanding for detecting AI-generated content—I’ve been using it consistently for the past two years and it’s never let me down. The accuracy is solid, and it gives me confidence in my work every time.

On top of that, their customer service is genuinely impressive—fast, efficient, and actually helpful. Special thanks to Perla, who provided quick, seamless support while making me feel like a truly valued customer. Easy 5 stars.

April 19, 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you for your continued trust over the past two years. That really means a lot to us. We’re thrilled to hear that Originality AI has been delivering the accuracy and confidence you need in your work.

It’s also great to know our support team has made a strong impression. I’ll be sure to pass along your kind words to Perla. She’ll be happy to hear it. We truly appreciate the recommendation and your 5-star support!

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Rated 5 out of 5 stars

Alexa was particularly helping me with…

Alexa was particularly helping me with differences in the models

April 17, 2026
Unprompted review
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Reply from Originality.ai

We’re so glad to hear that! Alexa will be happy to know her support made a difference. She’s great at breaking down the nuances between models. If you ever have more questions, we’re always here to help!

Rated 5 out of 5 stars

Alexa is a gem!!

This is one of the best customer service I've experienced in my life. My issue was solved on under 10 minutes of reaching out.

April 17, 2026
Unprompted review
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Reply from Originality.ai

That’s amazing to hear! We’re thrilled we could resolve your issue so quickly. Don’t hesitate to reach out anytime.

Rated 5 out of 5 stars

Wonderful

Wonderful, they help me too much, so friendly. thanks for your help

April 17, 2026
Unprompted review
Originality.ai logo

Reply from Originality.ai

Thank you so much for your kind words! We’re really glad to hear our team was able to help and that you had a friendly experience. If you ever need anything else, we’re always here for you!

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