I ordered the same backpack I have for my coworker who was always admiring it. She is absolutely thrilled! When I emailed to request the 10% discount be added to my account your people were incredibly... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Quick service. Quality product. I've been looking for a small Gatwick duffle ever since we bought one for my husband in Iceland. The size is perfect for a camera bag and it fits most airlines' p... See more
I recently purchased a Bond Pocket Crossbody Bag in Artichoke for a birthday gift. It arrived on time. It's the perfect bag for this teen who loves the color green. Artichoke Green is a beautiful... See more
I'm a teacher and I was searching for a new backpack. I went with Ori London because of your values, eco-conscious design, style choices, and price. I ended up ordering two because I couldn't decide.... See more
Company details
Written by the company
ORI bags and backpacks are designed to make you smile and live life in color. You can feel confident that the things you entrust your ORI to carry are safe.
Contact info
Fifth Floor, 99 Hudson Street, 10013, New York, United States
- 1(888) 509-1934
- hello@orilondon.com
- orilondon.com
4.7
Excellent
2K reviews
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ORI London never disappoints
ORI London never disappoints! ORI bags and backpacks are well-designed, lightweight, but extremely sturdy and easy to carry. They come in a wonderful selection of colors and styles, and ORI ships very quickly. I’ve purchased a variety of ORI products—my latest puchase is an XL Willesden Sling Bag in Avocado—and I’m delighted with how much it holds and how easy it is to carry.
September 10, 2026
Super cute and durable!
My new backpack is very well made and beautiful! Arrived quickly.
September 11, 2026
Great experience all around
Great experience all around. Easy ordering, quick delivery, and excellent product. Very happy!
September 8, 2026
Great bag
Great bag, small but perfectly fits my laptop! Also got a fantastic deal during the sale. High quality and they use recycled materials. I highly recommend.
September 6, 2026
Ori London makes such cute bags
Ori London makes such cute bags! It was so hard to choose just one. I the bond crossbody is the perfect necessities bag
September 3, 2026
Perfect bag
Perfect bag! The size, color and multiple pockets with zippers makes this the perfect bag for everyday use.
I have several types and sizes of ORI bags too. Slightly larger bag is good for travel and keeping everything organized and at easy reach.
My favorite bags and brand
September 10, 2026
Ordering was very easy
Ordering was very easy, and I love the two crossbody bags I ordered!
August 28, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My first order from ORI London
My first order from ORI London. I ordered Sept 5th. No updates on tracking for two weeks. When I inquired, one person responded that order is en route, but delayed by wildfires in my province- there are not any! Another person responded that my order was cancelled ! ( by whom?) very confusing and disappointed since this was a Bday gift for my daughter. I still have no answer and will never again order from this company
September 9, 2026
Reply from ORI London
Hello,
We’re very sorry for the confusion and frustration caused by the conflicting information you received. We completely understand how disappointing this must have been.
To clarify, the order was never cancelled. We’ve checked the latest tracking information, which confirms that the order has now been delivered.
If you have any further concerns about your order, please email our Customer Service team at hello@orilondon.com, and we’ll be happy to assist you.
Best,
ORI CS Team
Love my new backpack
Love my new backpack. Extremely functional and love the color. 💕
September 2, 2026
ORI Canfield Rolltop and Lunch Bag!
I first saw the ORI Canfield Roll Top Backpack in a shop window in Manhattan and liked the look of it. I was under time constraints when I saw the item and didn't have time to go in to see it up close and personal. When I got home I came to the ORILondon website and found the pack in a small size which is just perfect for me. So...here I am the proud owner of the small backpack and I also found a cute lunch bag and guess what? They were both on sale. Big win for me. Love them both.
September 7, 2026
Love your products
Love your products, well made, lots of styles and colors to choose from. Thank you Ori London. I will buy again when the need arises.
September 7, 2026
I just love this handbag!
September 6, 2026
Great customer service
Great customer service. Fabulous products. Unbelievable prices.
September 5, 2026
Love the bag but . . .
Love the bag, but it came badly creased which is hard to fix. This mared the look of the bag.
September 4, 2026
Great small bag
Online ordering process was very simple and the package arrived when promised. I ordered the small Bond Cross Body Bag in Flax. The color and size are perfect for what I needed. It fits my wallet and eye glass case and few small items. The material seems to be sturdy and durable. I would order again.
September 4, 2026
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