Orli Jewellery Reviews 

284
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 257 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful, unique jewellery, highlighting its modern design and excellent quality. Many appreciate the exceptionally fast delivery and outstanding customer service, noting the staff's helpfulness and supportive approach, even for personalized adjustments. The attractive packaging and overall positive experience from order to receipt are frequently highlighted. Many customers value the company's dedication to satisfaction, intending to purchase again due to consistently high standards and appealing designs. Products are often seen as great, unique gifts compared to traditional high street options.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight and satisfaction with the... See more

Quality

Customers consistently note positive experiences with quality, often describing items as beautiful,... See more

Order

Consumers find the ordering process to be a positive experience, often describing it as straightforward and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the speed... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting it as fabulous,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

How lovely to purchase some beautiful pieces of jewellery from an independent business, rather than a big chain. The little personal touches, such as the handwritten card was lovely. I didn’t want to... See more

Rated 5 out of 5 stars

I bought a necklace for my daughter 40th..birthday look lovely and was very modern which my daughter loves.when it arrived was even nicer very good quality love it and the gift bag and pouch look amaz... See more

Rated 5 out of 5 stars

I found this company Orli by chance, I ordered a long link T fastening necklace in gold, I'm delighted with it and its been well admired. I would highly recommend Orli for anyone looking for somet... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Jewellery delivered on time and in beautiful, simple packaging. Sent my necklace and bracelet to be extended a little and it was no issues and amended for free. Benjy was... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

284 reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(284)

259 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was my first order from Orli.

This was my first order from Orli.
I had read all the positive reviews and feedback from other customers which influenced my decision to go ahead.
I was not disappointed!
Beautiful well made jewellery that came with individual cases to keep in when not wearing.
Delivery was good and the after sale personal touch from Orli highlites how important and appreciative your purchase and shopping experience is to them.
I would not hesitate to buy from them again.
Thank you Orli!

January 29, 2026
Unprompted review
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Reply from Orli Jewellery

Carole, thank you so much for your thoughtful review. We’re really pleased to hear that reading other customers’ feedback helped you feel confident placing your first order with us. It’s lovely to know you were happy with the quality of the jewellery and the Orli pouches, and that everything arrived smoothly. Creating a positive and appreciated shopping experience is so important to us, so your kind words truly mean a lot. Thank you for choosing Orli Jewellery. We’d love to welcome you back again in the future ✨

Rated 5 out of 5 stars

Beautiful items for special people in…

Beautiful items for special people in my life who will love their birthday bracelets. Very happy with the communication and delivery speed. Happy customer. ⭐️⭐️⭐️⭐️⭐️

January 28, 2026
Unprompted review
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Reply from Orli Jewellery

Thank you so much for your lovely review, Laura! We’re so happy to hear you found the perfect pieces for the special people in your life - birthday bracelets are always such a meaningful gift. It’s great to know our communication and delivery hit the mark too. Thank you for choosing Orli Jewellery, and we hope they absolutely love them ✨

Rated 5 out of 5 stars

Quality service

Whilst website wasn’t the easiest the service was great , good price and speedy delivery

January 26, 2026
Unprompted review
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Reply from Orli Jewellery

Thank you so much for taking the time to leave a review, Barbara. We’re really pleased to hear you were happy with the service, pricing and speedy delivery. We also appreciate your honest feedback about the website and it’s something we’re always working to improve. Your comments genuinely help us do better. Thank you again for choosing Orli Jewellery ✨

Rated 5 out of 5 stars

Beautifully designed and made

I ordered a necklace as a gift for my besties birthday and loved it so much I ordered myself a heart necklace. Exquisitely made, Orli designs are different and the quality seems excellent. Coupled with an efficient service, good value and lovely packaging on delivery, I’m a very satisfied customer. 😊

January 24, 2026
Unprompted review
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Reply from Orli Jewellery

Thank you so much for such a lovely review. We absolutely love hearing that you treated your bestie and then yourself too. That’s the highest compliment. We’re so pleased you loved the design, quality and packaging, and that everything arrived smoothly. Thank you for supporting Orli Jewellery. It truly means the world to us 💛

Rated 5 out of 5 stars

….Beautiful earrings

My birthstone earrings have just arrived for my friend's birthday. Arrived promptly and in beautiful packaging. Will definitely use this company again.

January 23, 2026
Unprompted review
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Reply from Orli Jewellery

Thank you Diane, for your kind review. We’re delighted to hear your birthstone earrings arrived promptly and that you loved the packaging. They make such a thoughtful birthday gift. We’d absolutely love to welcome you back again in the future. Thank you for choosing Orli Jewellery 💛

Rated 5 out of 5 stars

Nice jewellery

Nice jewellery, good prices and fast delivery

January 16, 2026
Unprompted review
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Reply from Orli Jewellery

Thank you so much, Andy, for your lovely review. We’re really pleased you’re happy with the jewellery, pricing and fast delivery. Thank you for choosing Orli Jewellery ✨

Rated 5 out of 5 stars

Arrived on time and beautiful

Arrived on time and beautiful. My daughters birthday present

January 15, 2026
Unprompted review
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Reply from Orli Jewellery

Thank you so much Diane for your lovely review. We’re so pleased to hear the gift arrived on time and that you found it beautiful. We hope your daughter has a wonderful birthday and loves her present. Thank you for choosing Orli Jewellery 💛

Rated 5 out of 5 stars

I’ve just received my long link T-bar…

I’ve just received my long link T-bar necklace and it’s absolutely stunning. I’m delighted with it , it also came beautifully packaged - this was my first time ordering from the company and I’ll certainly be placing further orders in the future.

January 20, 2026
Unprompted review
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Reply from Orli Jewellery

Thank you so much for your lovely review, Jacqueline. We’re delighted to hear you’re so happy with your long link T-bar necklace - it’s one of our best-sellers, so it’s wonderful to know you love it. We’re also really pleased the packaging made a great first impression. We’d love to welcome you back again for future orders. Thank you for choosing Orli Jewellery 🤍

Rated 5 out of 5 stars

Beautiful bracelet and excellent…

Beautiful bracelet and excellent service.

January 6, 2026
Unprompted review
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Reply from Orli Jewellery

Thank you so much for your lovely review, Jennifer. We’re delighted to hear you’re happy with your bracelet and the service you received. Thank you for choosing Orli Jewellery and we hope to welcome you back again in the future 🌸

Rated 5 out of 5 stars

Excellent service

Excellent service, my chain I ordered was too short, I was able to return it free of charge for a longer chain.
Excellent customer service, will definitely use again.

January 16, 2026
Unprompted review
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Reply from Orli Jewellery

Thank you so much for your lovely review, Vicki. We’re really pleased we could help get the right chain length sorted for you and that the return process was smooth and hassle free. Free alterations are one of our specialities, so it’s wonderful to hear you had a positive experience. Providing excellent customer service is so important to us. We’d love to welcome you back again in the future. Thank you for choosing Orli Jewellery 💎

Rated 5 out of 5 stars

Fantastic product and customer service

Fantastic product and customer service. Lovely personalised card and presentation of purchase too xx

January 13, 2026
Unprompted review
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Reply from Orli Jewellery

Thank you so much for your lovely review, Mel. We’re so pleased to hear you were happy with both the product and our customer service, and that you loved the personalised card and presentation. Those little details mean a lot to us. Thank you for choosing Orli Jewellery 💕

Rated 5 out of 5 stars

Beautiful neckless

Beautiful neckless. Informed when being sent. Updated all the way to delivery.

January 13, 2026
Unprompted review
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Reply from Orli Jewellery

Thank you so much for your lovely review, Marilyn. We’re really pleased to hear you loved your necklace and felt well informed throughout the whole process. We believe keeping our customers in the loop every step of the way is so important. Thank you for choosing Orli Jewellery 🖤

Rated 5 out of 5 stars

Lovely product

No fuss
Easy to order quick delivery
Ordered a braclet in honour of my mum, beautiful suble and delicate

January 13, 2026
Unprompted review
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Reply from Orli Jewellery

Thank you so much for your lovely review, Michelle. We’re truly grateful that you chose one of our bracelets to mark something so special for your mum. We’re so pleased to hear you found it beautiful, subtle and delicate, and that the ordering and delivery process was smooth and fuss free. Thank you for trusting Orli Jewellery with something so meaningful 🤍

Rated 5 out of 5 stars

Beautiful special gift for my friend

Beautiful special gift for my friend . She loved it .

January 10, 2026
Unprompted review
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Reply from Orli Jewellery

Thank you so much for your lovely review. We’re delighted to hear your friend loved her gift - that’s exactly what we hope for with every piece. Thank you again for choosing Orli Jewellery, Shoana 💐

Rated 5 out of 5 stars

Wonderful shopping experience for beautiful jewellery

The website was so easy to navigate, so much so that I only wanted a ring, but found a gorgeous bracelet too.
Communication was amazing, providing options due to a delay on a heart syle I had chosen.
The two pieces were dispatched upon confirmation and all I can say is WOW!!!
The pieces were presented in lovely cute little suede pouches and the pieces I purchased are beautiful... so much so, im already looking on their page for gifts... for me.
Thank you ORLI for such a lovely shopping experience 🥰

January 10, 2026
Unprompted review
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Reply from Orli Jewellery

Thank you so much for such a wonderful review. We’re absolutely thrilled to hear you enjoyed the whole shopping experience and that one piece turned into two! We’re really glad our communication helped during the delay. Hearing that you’re already browsing for more treats for yourself really makes us smile. Thank you for choosing Orli Jewellery, Michelle. We can't wait to see you again soon! 🥰

Rated 5 out of 5 stars

Unique, Beautiful Jewellery

Unique, beautiful jewellery. I wanted something different that’s not in every high street store, and I found it with Orli.

January 10, 2026
Unprompted review
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Reply from Orli Jewellery

Thank you so much for your lovely review. We’re delighted to hear you found something unique and different with Orli. Creating pieces you won’t find on the high street is so important to us. Thank you again for choosing Orli Jewellery 🤍

Rated 5 out of 5 stars

Beautiful jewellery for yourself, a friend or family member

I was looking for 2 pieces of jewellery one for a special birthday and the other as a special thank you to two different friends, I saw a post on facebook from Orli jewellery, on a closer look I found the perfect I liked so much, I ordered them both the same bracelet. When they arrived I liked them even more,I would definitely think of them in future for a special gift or a piece for myself and would highly reccomend to friends and family.

December 27, 2025
Unprompted review
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Reply from Orli Jewellery

Thank you so much for your lovely review, Rachael. We’re so pleased you found the perfect bracelets for such meaningful occasions and that you loved them even more when they arrived. It’s wonderful to hear you discovered us through Facebook and that you’d recommend us to friends and family. We’d love to welcome you back in the future for another special gift or a treat for yourself. Thank you for choosing Orli Jewellery! 🌷

Rated 5 out of 5 stars

I am so happy with my ring

I am so happy with my ring. I bought the twin ring because I am a twin and got our December birth stone.

January 8, 2026
Unprompted review
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Reply from Orli Jewellery

Thank you so much for your lovely review, Valerie. We absolutely love hearing stories like this. Choosing the twin ring to celebrate being a twin, with your December birthstone, is so special. We’re thrilled to hear how happy you are with it. Thank you for choosing Orli Jewellery 💙 💙

Rated 5 out of 5 stars

Was online looking for something for my…

Was online looking for something for my partner and found the perfect piece in your range .
My partner absolutely loves it.
Quality rice and style are second to none.
Thankyou very much
Keith.

December 19, 2025
Unprompted review
Orli Jewellery logo

Reply from Orli Jewellery

Thank you so much for your lovely review, Keith. We’re delighted to hear you found the perfect piece for your partner and that they absolutely love it. We’re so pleased the quality, price and style stood out to you. Thank you very much for choosing Orli Jewellery! 💎

Rated 5 out of 5 stars

Handmade jewelry with a difference.

I found this company Orli by chance, I ordered a long link T fastening necklace in gold, I'm delighted with it and its been well admired. I would highly recommend Orli for anyone looking for something extra special & bespoke. Excellent customer service from order to a very quick delivery. All my email questions were answered same day. Thank you. 👌

December 12, 2025
Unprompted review
Orli Jewellery logo

Reply from Orli Jewellery

Thank you so much for such a lovely review. We’re delighted to hear how much you love your long link T-bar necklace - it’s one of our best-sellers and it’s wonderful to know it’s been so admired. Creating pieces that feel a little different and bespoke is at the heart of what we do, so your kind words truly mean a lot. We’re also so pleased our customer service and quick delivery stood out. Thank you again for choosing Orli Jewellery, Anne 💛

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