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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its quality, comfort, and effectiveness in providing reliable protection. Many people highlight how the product has significantly improved their confidence and daily lives, allowing them to engage in activities without worry. The customer service is also frequently commended for being excellent, polite, efficient, and responsive. However, some customers experienced issues with the ordering and delivery process, noting that shipments occasionally took longer than anticipated. A few other people also felt that the sizing was inconsistent or that the product's design, such as the waistband or absorbent pad, could be improved. There were also mentions of dissatisfaction regarding the company's return policy, particularly when customers found the product uncomfortable or the sizing incorrect after opening a single item.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the comfort,... See more

Quality

Clients share positive opinions on quality, with many praising the product's comfort, absorbency, and overall... See more

Order

People report ambiguous experiences with order. While some customers praise quick delivery and express... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers experienced fast and easy... See more

Customer service

Customers generally report positive experiences with customer service, highlighting efficient, courteous, and... See more

Based on these reviews

Rated 4 out of 5 stars

The two main issues, after surgery, radiotherapy and chemotherapy, it is difficult to control bladder leaks. As I live in Spain, in the summer I can dry my pants in about two days but don’t often use... See more

Rated 4 out of 5 stars

Good fit comfortable price a bit high but better than Pads or nappies so worth paying Waist band folds absorption pad falls out no way to secure it But have released a new version with improveme... See more

Company replied

Rated 4 out of 5 stars

The boxers are a great fit and absorbs well however I still suffer from leaks outside the area that is protected. Hard to explain but I believe that the total leg area also needs to have some absorbin... See more


Company details

  1. Underwear Store

Written by the company

Orykas is a men’s underwear brand specially designed for those experiencing light to moderate urinary leakage. Our mission is to provide discreet, comfortable, and high-performing solutions — without compromising on style or dignity. We use high-tech, Oeko-Tex® certified bamboo fabric that is ultra-absorbent, breathable, and gentle on the skin. Each boxer is engineered to absorb up to 300 ml of liquid, offering day-long protection and peace of mind. Worn and trusted by over 23,000 men, Orykas is redefining what comfort and confidence mean for men facing bladder leakage. We currently serve customers across France, Germany, the United Kingdom, Ireland, the United States, and Australia, through dedicated e-commerce platforms.


Contact info

4.0

Great

TrustScore 4 out of 5

256 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service in following up an order query. Follow up and communication was constructive, prompt and helpful. Ko

July 10, 2025
Unprompted review
Orykas logo

Reply from Orykas

Thank you so much for your kind review and for sharing your experience.
We’re really glad to hear that you were happy with the follow-up and communication. We always strive to be as helpful and responsive as possible.
Your feedback means a lot to us.

The Orykas team

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Rated 2 out of 5 stars

Expensive for what you get

Expensive for what you get. The absorbent layer moves around uncomfortably, they take FOR-EV-ER to dry, and their shape and fit just weren't right for my body. Additionally, their "return" policy is a highly-restricted joke:
"We accept returns within 14 days of the delivery date. To be eligible for a return, the product must be:
Unworn, unused, and in original condition.
In its original packaging (if applicable).
Free of stains, odors, or any other signs of use.
Please note: We do not accept returns on any underwear that has been opened, tested, or soiled."
How can you tell you need to return it if you can't do anything with it?

June 15, 2025
Unprompted review
Orykas logo

Reply from Orykas

Thank you for your feedback.
We’re sorry to hear that the boxers didn’t meet your expectations. Regarding returns, for hygiene and safety reasons, we cannot accept used or soiled underwear — this is a standard policy in the industry to ensure the safety of all our customers.
As for drying, we recommend turning the boxer inside out and letting it air dry in a well-ventilated area, or using a tumble dryer on a very gentle setting to speed up the process.
We appreciate you taking the time to share your experience — it helps us continue to improve.

The Orykas team

Rated 2 out of 5 stars

Long drawn out delivery

Long drawn out delivery, uncomfortable to wear.
At £175 don’t buy!
Not worth paying £35 each for them, buy from Amazon far cheaper.
Now they have emailed me to talk to me, as negative reviews hurt the business.

June 21, 2025
Unprompted review
Rated 4 out of 5 stars

The time The boxser took to come was a…

The time The boxser took to come was a bit of an issue. But the guys at orykas are working to address that so good on them. The boxers are super comfortable and keep you super dry as well which of course is the main thing. I'll definitely be buying more. And the price is good as well. Cheers guys from a happy chappy from Scotland.

June 3, 2025
Unprompted review
Orykas logo

Reply from Orykas

Thank you so much for your understanding and for taking the time to share your experience!
We’re really glad to hear that you’re happy with the comfort and performance of the boxers. That’s exactly what we aim for.
And thank you for your kind words about our team — we’re always working to improve, especially when it comes to delivery times.
Sending our best to Scotland!

Orykas Team

Rated 1 out of 5 stars

Money was taken from my bank account…

Money was taken from my bank account for an order from your company on June 12th. And I have not received my order as of June 25th.

June 12, 2025
Unprompted review
Orykas logo

Reply from Orykas

We’re very sorry for the delay.
Due to a high volume of orders, we experienced a slight backlog which may have affected the dispatch time of some shipments, including yours.
Please accept our sincere apologies for the inconvenience — your order is on its way and should arrive soon.
Thank you for your patience and understanding.

– The Orykas Team

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Rated 4 out of 5 stars

ULTRA-ABSORBENT INCONTINENCE BOXER BRIEFS

Great quality and the material is really ultra absorbent!.

June 19, 2025
Unprompted review
Orykas logo

Reply from Orykas

Thank you so much for your kind review!
We’re thrilled to hear you’re happy with the quality and absorption of our boxers — your satisfaction means everything to us.
Take care and see you soon at Orykas!

Rated 5 out of 5 stars

Excellent product pleased after having…

Excellent product pleased after having my radical prostate surgery

June 9, 2025
Unprompted review
Orykas logo

Reply from Orykas

Thank you so much for your feedback and trust 🙏
We’re especially honored to support men after procedures like radical prostate surgery.
Wishing you a smooth recovery — and we’re here if you ever need anything.

— The ORYKAS Team

Rated 5 out of 5 stars

Great product

This product is a must for all those out there who are experiencing major or minor problems.

June 7, 2025
Unprompted review
Orykas logo

Reply from Orykas

Thank you so much for your kind words and support!
We’re truly glad to hear that our product is helping — whether it’s for minor leaks or more significant challenges.

Your feedback means a lot to us and to those who might still be hesitating.
We’re committed to continuing to improve and support as many people as possible.

— The ORYKAS Team

Rated 3 out of 5 stars

Your sizes are wrong.

Your website said to order the size I normally wear. I wear 3 brands of underpants, all 4XL, so I ordered 3 x 4XL from you. But they are so tight that they are uncomfortable - obviously your sizes are less than other brands. Because they've been washed (and one worn and washed again) I cannot return them - how much for 3 pairs of 6XL??

May 31, 2025
Unprompted review
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Rated 5 out of 5 stars

The customer services are brilliant and…

The customer services are brilliant and so far although not fully tested with full flow the absorption all day is very good with no smell either , very pleased with comfortable and softness, although expensive and took a long time to come I would purchase again

May 26, 2025
Unprompted review
Orykas logo

Reply from Orykas

Thank you so much for your feedback! 🙏
We’re really happy to hear that you’re pleased with the comfort, softness, and all-day absorbency of our boxer briefs — that’s exactly what we strive to deliver.

We understand the wait was longer than expected and we sincerely apologize for that. We’re actively working on improving our shipping times by increasing stock and optimizing our logistics.

Thanks again for your trust, and we look forward to seeing you again at ORYKAS! 💙

Rated 5 out of 5 stars

most useful

May 22, 2025
Unprompted review
Orykas logo

Reply from Orykas

Thank you so much for your kind comment— we’re really glad to hear you found our product useful! 🙏

Orykas Team

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