Osbourne Pinner  Reviews 114

Elizabeth was amazing, the communication and the way she handled and spoke to us was outstanding! Will definitely recommend her! Thank you

Very disappointed,I contacted Anisa for sponsor license,always trying to call to ask her the things I heard were mandatory she said i didn't need it,guess what the application was refused,I still took the risk of applying for the second time,this time using priority as i had no time again,again it was refused for the same reason the first one was refused, meaning she didn't bother reading to know the reason the first one was refused before applying again,I asked for half my money she refused.they are busy taking up jobs they can't handle,I will not recommend them at all.

Anisa was amazing. I have no hesitation to recommend her. She kept me updated with my case. She is very professional and knowledgeable. I have no hesitation to recommend her to anyone looking for a solicitor.

Anisa was amazing. I have no hesitation to recommend her. She kept me updated with my case. She is very professional and knowledgeable. I have no hesitation to recommend her to anyone looking for a solicitor.

I would not recommend Osborne Pinner for family law matters. The solicitor assigned to me, Claire, failed to follow my initial instructions, left me chasing communication, and even communicated positions to the opposing solicitors that I had not authorised (and once I terminated services would not retract them).

When I raised these concerns with the Principal, the matter was handed back to Claire, whose response was defensive rather than constructive. The situation was compounded by billing practices: a draft invoice showed less than £100 due, yet after I terminated services the firm attempted to charge the full retainer. They later reduced the bill to half, which only reinforced my concerns about fairness and ethics, as the work carried out did not justify the amount claimed.

Poor communication, unapproved actions, defensive handling of complaints, and questionable billing left me extremely disheartened. In my view, this firm has a lot to do to improve professionalism and integrity.

Pinky has been fantastic with my spouse visa application. She made herself available to answer my queries and help me prepare documents. It's been such a stressful time and i am grateful for the help received from her and the firm.

Eyyubhan Erdem was exceptional. He is completely knowledgeable, reassuringly transparent and personable. He will be my go-to solicitor in all aspects of housing law from now on.

I had an amazing experience working with pinky ong. They handled my Skilled Worker Visa application with great professionalism, care, and attention to detail. From start to finish, they were responsive, and always ready to answer my questions clearly.

Anisa was amazing. She really helped me get through the toughest time and was very efficient , professional and kind and made sure I understood every step of the process. The communication was excellent, and Anisa took the stress out of something that felt very complicated at first.
Thanks to her support and guidance, my application was successful. I’d highly recommend Anisa to anyone who needs immigration advice or help with their settlement status.

I had an excellent experience with Ibrar. From the very first consultation, they were professional, knowledgeable, and incredibly supportive. They explained everything clearly, kept me updated throughout the process, and made what could have been a stressful situation so much easier to manage.
Their attention to detail and commitment to achieving the best possible outcome really stood out. I always felt listened to and valued as a client. I wouldn’t hesitate to recommend Ibrar to anyone looking for a reliable and trustworthy solicitor — they truly go above and beyond.

Major communication and admin problem
I share others’ opinions that the firm needs major reform to address its ongoing communication issues. From my experience, unless this changes, I would not use them again.
I initially wanted to appoint Anthony Gold, but they were too busy to proceed quickly with my case. Unfortunately, this led to further delays when I went through Osbornes instead. I was later informed that my case had not been submitted to court because I had not paid the court fees — despite never being asked to do so, and despite having a deposit that should have covered it (as stated in their own guidance).
I am still waiting for their complaint procedure, which I requested two weeks ago. The firm needs to understand that delays cost clients time and money, not just the firm itself. Even simple, repeated requests — such as asking for the case number to follow up with the court — have been ignored.
If I do not receive the complaint procedure soon, I will escalate the matter to the Ombudsman. They are not above the law.

We are delighted to share the successful outcome of our company’s services with you. After reaching out to Osbourne Pinner Solicitors, we were highly recommended to work with Solicitor Richard Young. From the outset, Richard impressed us with his professionalism and extensive knowledge of the legal processes involved. He carefully guided us through every step of the matter, ensuring that we felt informed and supported throughout.

I wasn’t happy with the service. I applied for a sponsorship licence with Richard. Their advert stated “no win, half pay back,” but when we signed the contract, it said that if the application was refused after the interview, they would not return any money.

During the interview, all the wrong things came up — including issues with the company structure and the British director’s role. (Also, after our first refusal — which Richard himself said was due to a Home Office mistake — he advised us to reapply, and I made another half payment on top of the first one.)

If you just need someone to submit the application on your behalf without giving advice on company structure or strategy, then they might be fine. However, I don’t think they have the capability to properly handle a sponsorship licence case, as our company structure was incorrect and we didn’t receive any proper guidance or corrections from Richard.

Since our application was refused after the interview, we couldn’t get any money back. Communication was also an issue — you could only reach them by email and had to book calls 1–2 days in advance, which made the whole process slow, even just to submit the application.

Overall, my experience wasn’t good, and I would not recommend their service.

Anisa is amazing. She is a great Solicitor, and I have no hesitation in recommending her to anyone looking for legal assistance.

I’m so thankful to Anisa Ejaz for all her help with my UK visa application! She’s been absolutely amazing from day one from the free consultation up to the follow-ups after submission. She’s always been so consistent, reliable, and genuinely caring.

Anisa made everything so easy for me. She always replied to my emails, calls, and texts literally just one phone call away whenever I had questions or worries. She always reassured me that everything was being handled properly, and she truly delivered.

Thanks to her hard work and professionalism, my visa was approved in just one working day after it was submitted to the Home Office! I honestly couldn’t think of any other solicitor I’d want to work with when it comes to immigration matters.

Thank you so much, Anisa, for your kindness, support, and for making this whole process such a smooth experience. You’re the best! 💖

We are so pleased with Anisa's services. She was very responsive and professional throughout the whole process. Infact we spoke to many immigration specialists prior who wanted to construct extremely extensive and exhaustive processes around our case as there were some nuances (of course in order to confuse and cost us more). Anisa helped guide us through this with 0 stress and had confidence in all her answers and proposals. I have no hesitation to recommend her and Osbourne Pinner Solicitors for your matter. Highly recommended their services.

Anisa is incredibly knowledgeable and genuinely supportive. She took the time to explain everything in detail and gave me advice that was both practical and reassuring. I’m truly grateful for her help and would highly recommend Anisa Ejaz and Osbourne Pinner Solicitors.

Pinky was great. I am very happy to receive my decision. I recommend Osbourne Pinner Solicitors. They are giving the customer the feeling that they look after your needs carefully as they are the customer and that’s great and amazing. Thank you Pinky and Anisa

I just wanted to take a moment to thank you Claire for all the work you have done on my case. I truly appreciate the professionalism, clarity, and dedication you showed throughout the process.
Your guidance made a complicated situation much easier to navigate, and I felt reassured knowing I was in such capable hands. I’m very grateful for the positive outcome, and for the way you managed everything with such care and attention to detail. Virginija

Was categorically and explicitly offered a fixed fee by Mr Ahmad for a very specific task (1 letter). Smart enough to get it agreed in writing.

Decided to proceed on that basis and in my instruction email, clarified I wish to proceed on the agreed basis and that if that was not possible, I did NOT wish to proceed.

Hounded for up-front payment, ID, proof of address and completion of many forms. Went to much trouble to do everything asked asap. Also spent several days preparing the background case file. All done while suffering the symptoms of a life-threatening condition.

Once they had my money: radio silence. The matter was time-sensitive so after a week I chased up. Was then told no work would be done unless I signed another form agreeing that I had been told a fixed fee could not be provided and I was signing up to a £250 per hour rate. AFTER I’d paid for a fixed fee job!

Stood my ground, refused to sign as I paid a fixed rate after we agreed a fixed rate in writing. They evidently went back and reviewed the emails and realised they were going to have a hard time scamming me so quickly agreed a refund.

Think carefully before you get into bed with the devil.